We had Gary doing our taxes for a few years. One year he made a careless error on our taxes which…read morecost us a few thousand dollars. That I can forgive... It happens. But what was unacceptable was the fact that I tried for over six months to reach him to get help on solving this problem with the IRS. He refused to take any of my calls or answer emails. I called and spoke with his receptionist on a number of occasions explaining the situation and asking if she could please have him reach out to me and he never did. I ended up having to hire another accountant to fix the problem and never was compensated by Gary or small business advisors. Please be wary of using them.

Small Business Advisors (Gary Heldt) has been doing my taxes for about 10 years. They are…read moreprofessional, courteous, responsive, and always make me feel like I'm one of the most important clients -- even though I'm an extremely small business.

This is our first year going to Francis Financial Group. We are very happy with the service. We…read morewill definitely be coming back.

This is our third year with Francis Financial Group doing our taxes. We've found the service to be…read moreresponsive and helpful. Shirrita and her staff have been consistently patient, helpful and pleasant. We'll continue to be customers and have recommended her to others.

Great service every time. Short wait times and very knowledgeable staff. Everything thing is…read moreexplained in detail and with professionalism. I highly recommend anyone and everyone to try this team of experienced professionals. It's also a great value.

I got my taxes done here in 2018 and I will be going back for 2019. Great service friendly people.read more

We have worked with them for 15+ years. Always efficient, helpful and quick to respond to…read morequestions. We initially started working with them for our business tax preparation but now also use them for our personal taxes. I've worked with other firms in the area and I would recommend Kupstas and Kupstas very highly.

The best accounting firm I have worked with (personal and business taxes). I have used them for…read moreover 20 years. Always on time. Always take time to answer questions. Always right. What else can you ask for?

The Poole accounting firm is a fantastic firm. Justin poole has been doing our pets and business…read moretaxes going on 15 years and I cannot recommend them enough

I am an attorney and have generally done my own taxes. This year posed particular issues and I…read morelooked for an accountant. I interviewed a few and met with Justin Poole. He is efficient, friendly and extremely easy to work with. His entire team was the same. This is a great service group. They do business the right way and I will now be using them going forward for tax returns and tax advice. Highly recommended!

I highly recommend this business! I recently met with Mr. Hauck for a consultation on…read morerecord-keeping and best practices for my single-member LLC. I've never been a financial wizard, so I really appreciated his ability to explain things in a way that made sense to me. I feel empowered and ready to tackle 2013.

WARNING - I do not recommend them and suggest you consider this before going with Wendroff &…read moreAssociates. New client - Had a scheduled call with Darren Wendroff "Director of Communications" LOL For being a "Communications Director" from the beginning of the call, he treated me very arrogantly as if he was doing me a favor. He said to me that he didn't have much time as if he was doing me a favor, I tried to give him all the information I know and could, he then replied with a high tone... If you don't give me accurate information, I cannot give you a quote , pretty interesting introduction to this firm Wendroff & Associates to a new client, if they are willing to treat you in that manner in a introduction, I can only imagine how they will treat you if you have a need, emergency or concern. I politely said to Darren Wendroff "Director of Communications" LOL, that he didn't need to be rude to me and speak in that manner to me... He got quiet and hung up on me - GOOD LUCK if you go with this firm.

Update: So on top…read moreof my original complaints, upon deeper review they misfiled my taxes which resulted in me paying more than $10k than I should have. I'm of course waiting for my refund and hoping it comes through. Regarding the owner's comments about submitting it close to deadline. I submitted my documents weeks in advance (and ahead of their quoted deadline date for me to provide). I don't appreciate the implication that I submitted my documents late when simple email records can verify I submitted ahead of their deadline. Just say you were busy this year, had to deal with some staff shortages, what I don't appreciate is trying to pass it back on to me.

This is a great firm; they are professional, kind, knowledgeable, and so helpful. Our taxes are…read morecomplicated; I'm confident in their staff when handling our personal and business taxes.