First off it is now called Cyber Haven. If you can go anywhere else I would highly recommend that…read more I know there is not much, if any competition in Ft Smith so if you can go to Tulsa or Fayetteville, do that instead. They had my laptop for 5 weeks and never a call or anything. They couldn't fix the issue and wanted to sell me a fix that would have cost as much as a new laptop. Plus the only progress I would get from them was when I had to go in there and ask about it. The employees are nice but I cannot tell anybody to go there at all.

The owner needs to pay his rent. I went in for my phone repair and met a locked door, the landlord…read moresaid he'd unlock the business when he got his rent. Lol.

I chose this location because I'm not sure exactly where the customer was located. I called to…read moreinform Verizon that my brother had passed away. I wanted to end his service. They were extremely helpful and compassionate. I spoke with Erica and she was beyond amazing!

We were in Ft Smith for the day and went to this Verizon location to get help unlocking our son's…read morephone. Unfortunately the entire Verizon computer service network was down nationwide! So we weren't helped. They suggested we come back in 2 hours. They were courteous but no help.

We used the location in Broken Bow, OK when we were on vacation and my Husband broke the screen on…read morehis iPhone. We dropped his phone off and went to go eat. We were told it would be ready in an hour but we hadn't even got our food yet and I got a text that his phone was ready! Very professional, super fast and great price for a service that was needed quickly! 10/10 would recommend! -Sam and Shannon Burton

I went in to get my front screen fixed cause I shattered the corner of it, and they char me $300…read moreclose to $400 to get it fixed so I paid it and got my phone back looked new again and a week later lines started to appear all over my phone and this time I had to get it fixed by Apple. not worth the money overly charged and not even using apple screen to replace they use a different screen from a different brand. awful.

Very helpful professional willing to take the time to answer a few questions. I was so happy with…read morethe work on he Bose 5 MultiMedia i purchased a better cell phone, one that Matt recommended. Lo and behold like he said it was far better performance. Five Stars .. !! Quality Vendor Buy w/ Confidence ..

Fast service on replacing cracked face on my Iphone... Took about an hour…read more Charged me $92.23 when other stores quoted me over $100 Lobby was dirty ... But, they have vending machines!!!

Us Cellular Hugo…read more I'm thrilled to give this store a top score under the management Mgr.Yvonne. The Hugo store location went above and beyond working with me to help my elderly parents get a clear WiFi box connection that makes their phones connect by bringing in a booster. God Bless you Yvonne, Cynthia and Kevin. You have truly blessed our family. Thank You !

Went to this location after signing up for service at the Durant location. I was switching over…read morefrom Verizon and my service was horrible. Yvonne was very helpful in addressing my concerns and fixed some of my account issues the gal over at the other location hadn't taken care of on my account. Since I'm in Antlers, I'll make sure to go here for any future needs instead of the corporate location in Durant.

I will update this later but synopsis first (See DirecTV review):…read more 1-Unhappy 2-Dumped DirecTV 3-Got Dish 4-Happy