They took out a 100,000 BTU furnace and replaced it with an 80,000 BTU furnace, and now I have a…read morecooler house and a higher gas bill because you have to set the thermostat higher to get the same comfort level. I would get a second opinion next time, not trust their furnace choice.

we called air solutions to come fix our unit nick came over and explained what was wrong with it…read moreand fixed it very quickly and did a great job

ELDERLY BEWARE!! Horrible practices and prices. 700 to change a thermostat for an 80 year old…read moreDoniphan resident. let me repeat that SEVEN HUNDRED for a thermostat..she is having problems with it..they want her to pay AGAIN to look at it!

Awful Experience On My Second Install Of New Heat & Air Unit…read moreInstallers Did A Sorry Job On Installation Of Unit. " Buffingstons Own Service Tech Even said himself. Unit Froze Up Due to installer Error. Installers Ruined Ceiling in several rooms installing duct. Installers Came Back & Did Another Sorry Job Patching. Nothing Ever Done Or Check Up On The Install. Then Unit Needs Work Just barely after a year " 1 Month Over Warranty " . $980 Service Call Just to fix what was caused from Installer Error & Unit was still left with a leak. Next Day I get a call wanting well over $450 To Repair broken washer causing leak. Bottom Line They Do Not Stand by there work & send un trained installers & dont bother checking up on a job done.

I have a complaint on Comfort Master at 1645 Hwy. B Poplar Bluff, MO 63901. This past spring, I…read morehad signed a contract with them to service my air conditioner in the spring and my gas fireplace in the fall. I never heard from them to set up an appointment to service the fireplace so I called them. They told me that was my gas fireplace was not part of the contract. The service tech that signed me up said it was. I asked them for a refund on the fall portion since it was not going to be honored. They started laughing at me and said I'm not getting anything back. They told me I was screwed when I signed the contract in which they screwed me out of $67.50. Also in August of this year, I had to call them to come out and check my air conditioner. They came for out for 3 minutes, did absolutely nothing but tell me it was blowing cold air and charged me a service call of $59.00. Last year, my brother had the same contract problem with them except they never came out to check his heat but they sent him a bill for the following years contract. These people are taking advantage of customers and need to reported before they screw someone else out of money and end up hurt.

From the owner: Comfort Master, Inc. officially opened on April 4th, 1984. Over the past 20 years, we strove to…read moreimprove our services and product to our customers. Our trained HVAC technicians will provide you quality service, whether you are looking for a new Heating and Cooling System or just need your current system serviced. Comfort Master offers a full line of heating and cooling systems to meet your needs to include wood stoves. Call us today!