Duane's autobody works for the insurance company NOT you. Just had my daughters Bronco repaired…read morehere. Not my normal choice but was recommended by many people. My truck was at my normal body shop which was booked out until 2025 so we went with Duane's. Apparently some damage was pre existing before my daughter hit a deer. Insurance company did not authorize that work and was supposedly going to call us. "Never got a call" from either Duane's or Progressive. Low and behold I get a call that the vehicle is done. Awesome, by the way we didn't get the authorization to repair the passenger door, but it's done and outside on the public street we're only open until noon as it's Christmas eve. WOW, you didn't even call and see if I still wanted it repaired and if I was willing to pay for it myself. Now I have to take it to my original choice and pay a 2nd time to have it partially disassembled and color mated a 2nd time after you did the color match and re assembled. BUYER beware, if you don't bring in a classic and pay cash they don't carte about you. DEI or woke they're in this for the insurance bureaucrats. Shame that a locally recognized shop actually works for an out of state corporation. So much for locally owned taking care of their own. Forever lost my personal and companies business.. More platform reviews to come.

Best place! wonderful and great people! wouldn't rather go anywhere else! very efficient!read more

I am a service manager at a Ban & RV dealership here in California. We sold a van to a customer in…read moreBismarck, ND and it needed a few things fixed. The van started out at a local dealership and they did all right, until it came to a power window issue! I can tell you this, they wanted a small fortune to fix the issue. Thank goodness for Holly at Centennial! She was polite and professional right from our first phone call! Needless to say the problem was not what the dealership had thought! And it was fixed promptly and for a great price! Keep in mind that they could have told me the same thing as the dealership!! THANK YOU!

My son who is in the military got rear-ended a couple of months ago. He is very young and…read moreinexperienced, but I knew that he needed to get his vehicle repaired. The insurance company for the other driver recommended Centennial Collision & Paint in Bismarck North Dakota. I contacted them so that I can try and help my son out and spoke to someone named Tara. I have spoken to her quite often on and off over the past month or so so I can try to get my son's vehicle in there. She has been so nice, she has been so patient and so understanding of the situation that we are in considering I am 1000 miles away in Arizona trying to help my son repair his car in North Dakota. She is literally one of the nicest people I have spoken to when it comes to Customer Service. she assured me that she would take care of my son, and that she would help him anyway that she can because she understands the situation that we are in. If I could give more than five stars I would, but unfortunately I can only give five. If anyone is reading this, and they need to get their vehicle repaired, I encourage you to go here and speak to Tara, ask for her and she'll help you out. Trust me