I'm writing this review as I sit in the hotel room. Two stars only because the room was clean.
Upon first arriving, I was asked to swipe my credit card. I'm not sure why I had to go through the check-in process again. I put my credit card in when I first booked the room. I put my credit card in a second time when I did in-advance online check-in a few hours before. Not sure why I had to do this a third time once arriving. I'm hoping I don't get charged an additional time. I certainly did not have to do this at the last place. This is not what I expect of the Wyndham brand.
Breakfast is what killed the majority of the stars. It was obvious the 'on duty' manager was asleep in the back instead of having breakfast ready. He only came out (NO SHOES ON) once someone rang the bell. He made no acknowledgment of why someone was ringing the bell in the first place.
Several of the guests, including us all sat in the dark without the ability to eat the promised breakfast. Most things were not out. The only signs of any attempt to get breakfast ready was a semi warm tray of eggs, sausage, and gravy. While we were able to access eggs that were sitting in the warmer, I'm not sure what was served was safe to consume. The eggs were sour-tasting. I watched multiple couples spit them out, including us, and throw them away. The refrigerated items (that were accessible only after the manager woke up) were chilled, but not cold. Fruit in the dish was spoiled and rotting.
There was one minor issue with the room. Online it clearly says each room has a coffee maker and ironing board. I found neither.
If you're looking for a place that has adequate rooms (without a freezer compartment in the fridge) but expect nothing else, this might be the place ELSE stay far away. read more