I would not recommend this company. They installed several glass pieces throughout my home, and one…read morepane became discolored. Initially, I was told it would be covered under warranty. Then I was told I would have to pay out of pocket, followed by another explanation that it would be partially covered (materials only, not labor), and finally that it wasn't covered at all. The lack of clear communication and constantly changing information was frustrating. I was also told I would receive a follow-up call, which never happened. What should have been a simple glass replacement turned into a waste of time. I ultimately found a local company that completed the work for about half the cost and was much easier to work with. They were also far more professional and friendly compared to the technician who came out, who seemed uninterested and was not particularly courteous.

We called the Glass Guru's. We were connected to Colorado Springs office. I'm not sure how we were…read moreconnected to a farther office. They came out. Gave us our quote. We accepted after my husband asked a few questions. They took the measurements that day. We gave 50% deposit check. Fast forward to about a month later. The glass had arrived in their shop, we scheduled an install date. Jesse and Dee arrived to do the work. Efficient, friendly the door looks wonderful. An enormous improvement from the temporary doggy door we had. (Freezing last winter) This new door is being enjoyed by all of our large dogs. No cold air. We can finally close the sliding glass door again. Two thumbs up gentlemen. Thank you. Our cost was $1500 (And a quote of $5000 for French Doors) if you want to go fancy.

A+ work. Everyone was super kind and understanding. The price is unbelievably cheap. You should…read more100% come here when you need you glass to be repaired.

From the owner: Window Replacement, New Glass in windows, custom glass. read more

Punctual Responsive…read moreEasy to work with and great workmanship So happy I found David's Will use them again in future

David communicated well, is priced very reasonable, and did a quality install!…read more Job was for a dual pane glass install to replace a broken pane.

I paid for the product/service and never received what I paid for. The process has taken far too…read morelong, and despite contacting the company, they have refused to issue a refund. This has been extremely frustrating and disappointing. I would not recommend this company based on my experience.

We used them for custom glass shower doors several years ago and they did a great job. We had a…read morestrange thing happen where one door shattered and we had to have it replaced. Since the warranty only lasts for one year we had to pay for the door to be replaced. They weren't sure what caused the door to shatter - it could have been an imperfection in the glass in the original door. But Tyler and Josh were just here and they did a great job of replacing the door! They were quick and efficient!

July 2022 Update ~ I am disappointed. An exterior window on my house broke. Day 1: I called City…read moreGlass and left a message. I called City Glass just after 4:30 pm and was told that they wouldn't make an appointment and to call back the next day because they closed at 5 pm. Day 2: I called back in the morning and they took my information down. I was told that they'd contact me to make the appointment. I was contacted at 4:15 pm and was told that the next available appointment to get an ESTIMATE was over a week away. I am so glad that your business is booming enough that it will take over a week to get an estimate. I will be using another glass company for this job. Thank you for helping us (through the amazing Wade) find a new sweep for our shower door, because ... where else do you find that? Lowe's did not have one and we couldn't find someone there to help us. You are wonderful! Thank you!

VERY Disappointed in City Glass. I have done business in the past but this time was a HUGE…read moredisappointment. First I took an example glass in to be recreated and was told it was 1/4 inch thick. When I heard the price I shopped around and found another company charging 1/2 the price so I ordered it from them. Upon arrival I noticed the glass was thicker. I took the example back to get the corners notched and when I questioned the thickness I was told it was in fact. 3/16 inch glass NOT 1/4 inch glass even after they measured it the first time. Then the glass technician came out and looked at my job to notch the front 2 corners of 3 pieces by 7/8 inch and quoted me $10 per square cut for a total of $60 since I had 3 pieces of glass. I agreed to this cost and paid in full for the job. Approx. and hour and a half later I received a call from City Glass and they told me the job was a little harder and more than they expected so they were going to have to charge a little more for the job. They then stated $55 per cut and proceed to talk to me like I would accept it with no questions asked. I immediately said "NO". I can buy new glass for this price. This would be a price increase from $60 to $330. I was then told I could come get my glass and a refund. I feel this was EXTREMELY poor customer service and bad representation. I was quoted a price and finalized the cost. They saw the project. They SHOULD have honored THEIR agreement but didn't and just told me to come get the glass. BAD!!! I will NEVER do business here again. This was a rip off because they made a mistake they felt I should pay for it. I have further pictures to prove my claim and show the small job requested. I WON'T DO BUSINESS WITH THEM AGAIN!!!!

Sara and Neil did an outstanding job on our frameless shower glass which was the final step in a…read morefull bathroom remodel. The end result seamlessly enhances the beauty of the entire bathroom. They provided superior service, beginning from the initial contact to completing the installation. Moreover, they are professional, friendly, kind, and a pleasure to work with! Their work was very competitively priced and we will be contacting them again should we require any future glass needs. Thank you, Sara and Neil!

What a great experience working with The Glass House! Recommended by my dad and I used them, did…read morenot disappoint! Would HIGHLY recommend! John L

I contacted Colorado Glass Specialists to inquire about new shower enclosures as we were remodeling…read more2 bathrooms. They responded promptly to schedule an on-site visit to take measurements and discuss options. As I was unable to be there for this visit, my contractor met with the technician. Since he wasn't sure exactly what I wanted, my contractor asked them to provide some options. Within a day or 2 I had pricing for multiple options regarding framing, attachments and glass enhancements. Since the quotes were very comprehensive and specific, it was easy to select what I wanted. Installation went smoothly and everything turned out beautiful. While the installers were here I realized they could probably help me with a vanity mirror too. That was ordered and installed perfectly. Everyone I interacted with at this company was polite, professional and very helpful. I highly recommend!

Great job Colorado Glass Specialists! We purchased a large…read moresheet of raindrop glass for our new walk-in shower. Chris came out and made sure all of the details were right. His guys Stephen and Jessie (both awesome) did the install. All of them were on time, courteous, professional, and really nice people. Thanks guys!

These guys have been around for decades and they know what they are doing. The shop environment is…read morea bit rough, but they do good, dependable work and they support their small town.

Awesome service at a very fair price. They came out and gave me an estimate to replace a broken…read morewindow and ordered what I needed and return a week later to install. Perfect job and looks great. The price they quoted was much lower than several others and the work is high quality. Good to support a local Monument business!!!

The work was done quickly and efficiently. After pricing a couple of services, I felt that Pryor…read moreoffered the most thorough estimate as well as completion of project. I would highly recommend Pryor!!

From the owner: 6 years of experience. Owner operated…read more Specializing in glass and window replacement. Call today for a free estimate!

Trash company wasting my time driving over there during operating hours to find out doors were…read moreclosed and locked. What a waste of time avoid this company

We called this shop and got pricing on some items then we went in. The pricing verbally told to us…read morewhen we arrived was the same as when we called but then we got to the register and it was over 2 times the cost!! The manager was a total sausage head and rude AF. He definitely seemed to have a cotton brain. He would not honor the price even thought he acknowledged he told us the wrong price. Very rude. Won't be back.