The advertised times/ hours of operation are incorrect. I lugged an entire large bag of items to…read moredonate on public transportation all the way to this location and was turned around at the door and not allowed to donate my items. What's shown online and what the in store personnel adhere to are completely different. It's heartbreaking because I'm essentially forced to throw perfectly good items away since a company that promotes good will and charitable efforts are refusing mine.

Dropped off donations early on a Saturday Morning and decided to check out the inside too. I was…read morepleasantly surprised with just how clean and well stocked it was. I like that they have "grab bags" at the front with small items (bundles of greeting cards, sewing supplies, kids toys), this is a great way to reduce waste and put donations to good use! Hearing the staff interact with the customers and each other is part of what inspired me to leave a review. I heard one staff member run to the back to compliment another on how they organized a section of the store. We were also greeted at the door, and talked to by various staff while walking around the store. Great work Ivy City Goodwill!

We entrusted Brandywine Valley ASPCA with our 5-month-old, 8-pound toy poodle, Cali, for her spay…read moresurgery. While the surgery itself appears to have gone well and Cali is doing fine, our experience surrounding her care and the follow-up afterward was deeply disappointing. When checking in, we were specifically asked whether Cali needed any vaccines. We clearly said no. The front desk staff even told us that her records indicated she did not need a rabies vaccine, as she had received her final rabies vaccination just three weeks earlier. When we picked Cali up, we were shocked to learn that she had been given another rabies vaccine anyway and that we had been charged for it. Mistakes can happen, but what has been most frustrating is what happened afterward. We asked to speak with a manager before leaving and were told none was available. Over the following week, we called four separate times and spoke with two receptionists, Emily and Beta, requesting a call from Crystal or Barbara. Despite being assured our concerns would be passed along, no one has ever returned our calls. ASPCA did offer us a credit for the cost of the unnecessary vaccine-$30, but we respectfully requested a reimbursement instead. To date, we have received neither a reimbursement nor any communication from management. We would have appreciated a simple phone call, an acknowledgment of the mistake, and a reasonable effort to resolve the issue.

I wasn't sure what to expect when we arrived at this location but the ladies that work here were…read moreamazing. They were kind, knowledgeable, and happy about caring for the dogs receiving microchips. We were in and out in less than 5 minutes. They are running a well oiled machine. Thank you ladies! Thank you for caring for my dog and your service to the community.

Dr. Hahm told me that I needed to have my eyes dilated and a mole looked at, both of which would…read morehappen at Howard. She asked if I wanted you guys to make the appointment I agreed and was handed a card that said 05/20/24 @ 10 a.m. and given a referral. I show up yesterday and they say the referral is only to have my mole looked at and that doctor is only in on Thursdays. I go to BFC to inquire why I just took a day off to show up for an appointment BFC made only to find it was made incorrectly and a woman says that she does not know why but will call Howard to verify there was an appointment? She acts like I should stay there and wait while they figure out how they just cost me money. I told her she could call me but I had already wasted enough time and money on BFC's ineptitude. That was at 11 a.m. yesterday. I received no call, no explanation, no lame apology, absolutely nothing. You are messing with my health AND money. How would YOU feel about that?

For quite some time, I depended on Bread for the City for food assistance, but now that has closed…read moreindefinitely. I had been receiving from them regularly, but for reasons unknown to me, that ended. While they were still functioning, it was a great resource, but it's no longer a resource for me and that has hurt me badly.

I give one star because there is no zero to choose from. I haven't seen a rescue or shelter so…read moredifficult to deal with. I am 100% sure they kidnapped my cat from my community and hostage her for donation and selling as a business rather than a non profit organization. Pure intention matters! I have donated to multiple organizations monthly base, raising fund for good purpose, money is not a problem for me. However, I don't want to reward bad behaviors. The missing time for my cat and the one they posted online matches and the very detailed stripes pattern matches. It's questionable that one employee said she from North Carolina, another one said she from West Virginia. I have my cat since she was born, I can recognize this cat from eye contact. Well, if you know your children, you know them by the spirit, right? I sent them many details to JUST take a look, they refused. It's not built to help ppl or animals at all. I will show how my cat look like and how sick she is now in their foster home. I'm deeply saddened and worried about her. She is territorial as a cat does. She has been a happy cat in her own home, wtf they think this is a rescue. Now I have to either kiss their ass or be assertive to fight against this negativity just to get her rescued from these horrible ppl. F that! If they don't practice as ethical as it should be, this is a big big issue! I put the photos of how my cat looked before and how she looks now in their foster homes(one with name caption) I am seriously furious and frustrated about this. If they couldn't give me an explanation why they made it so difficult to meet the cat. I have to say I will use my popularity and influence to the extreme to make things right!!!

Still have great things to say several years later! In addition to a thorough process and a…read morereasonable fee, City Dogs & City Kitties Rescue maintains a Facebook group for adopters to communicate and swap tips and share photos. And our cat is still the best, an incredibly affectionate and well-tempered pet. So glad we could rescue him!

If you're looking for a suggestion on where to bring your elderly family member who is in dire need…read moreof housing, I would recommend Little Sisters of the Poor. Although run by Catholic nuns, this organization welcomes those of all faiths and makes it easy for them to practice their own beliefs freely. Most nursing homes smell bad. There I said it. But I will vouch that this location is so clean and has no hint that is even a nursing home. If you are looking for a place to volunteer, I would highly recommend lending your time here. The volunteer coordinator is super nice and will find a volunteer duty that can fit anyone's needs. I bring my dog in for visits. They need everyone from people to serve food, to working in the nail salon, to just visiting with the residents. Perhaps you just want to give some money as your time is more valuable? GIVE HERE. I promise you that every dollar and/or donation you give is used properly. There is no mismanagement of funds. I am very happy to have found such a wonderful organization to lend my time to. It's truly rewarding.

We just adopted a dog through AHOTO. Everyone on the organization that we interacted with was kind,…read moreprofessional, responsive, and very knowledgeable. We highly recommend them!

I adopted my cat through AHOTO. They asked me to foster and it was obviously a fail. The…read morecommunications and support were great. Natalie is very attentive to all their cats and kittens and super helpful with adoption. She knows which cat to pair which human with, and is always spot on. I would 100% always adopt from them.

There are two parts to DC Central Kitchen at Buzzard Point. The first part is a full center where…read morepeople can volunteer to help pack food, etc. The facility is newer so it's clean and nice. There's even a lobby for volunteers with cold water, places to sit, and more. The second part is a cafe that's open every day that sells coffee drinks, food, and snacks. I ordered the chai latte with an espresso shot and it was strong and tasty. They also sell sandwiches, lunch deals, Just Tea, and more. There's plenty of seating inside and a few seats outdoors along the sidewalk.

DC Central Kitchen serves fresh, satisfying meals that prove cafeteria-style food can still be…read moredelicious. The menu offers a variety of well-prepared options made with quality ingredients, and the portions are generous for the price. Whether you're stopping by for breakfast or lunch, it's a reliable spot for a flavorful meal that also supports a great cause.

Gearin' Up provided a deluxe tune-up that got my old mountain bike into good working condition, and…read morestaff were down to earth instead of disparaging my wheels like another shop had subtly done. They installed some parts I provided, and supplied others. A helpful and constructive community resource.

They took care of my issue that another bike shop told me was impossible to do. Now my bike is…read moreriding like a dream. I would say how insane it is to get a tune-up in this city. If there is a 2 week wait at Gearing Up, I can't imagine what it is like at REI or other bike shops.

They say they give ur rental deposit back within 45 days it's 60 and stilling counting which that…read morevery wrong holding money from people coming out of homelessness and it's also wrong to talk down on people because of what they my or may not have the property at 1515 North Capitol is Ran Like A military boot camp inspections ever month and even with you Dr's reasonable accommodation request nothing gets done I left 2 months before my lease was up and they still hadn't been done after me falling several times and showing them the buries on my legs camera North told me she can't do nothing about it Yolanda leaves told me she didn't put me in that unit when I showed them my lease thar plainly states I applied for a handicap unit when they have able bodied people in handicap units that's not handicap they ripping off vulnerable handicap people!!!!And it's sad

Went with a friend. I drove, she went in with our useable items. She said she was greeted at the…read moredoor, happy smiling faces. A nice man came out to my waiting car to gather the other boxes and bags....hey, curb service. It was early Sunday morning, so I was able to slip into the alley for the brief moments to unload. Imagine it's hectic other days, but manageable to drop off. S.O.M.E is real deal help for the community. If you ever worry that your donations wind up with a bargain hunter who resells, give your useable stuff here. Can't say I've given to them through CFC, but I sure will start doing so after seeing their excellent website. They do it all, and, with a big smile. Thank you S.O.M.E. http://some.org/services/

Spent some time this morning as part of the DMVDoes/Facebook initiative as spearheaded by founder…read moreJennifer Ward. There were 42 of us all volunteering to create and pack boxes of assorted canned/packaged food for 1.5 hours, followed by a tour of the facility. The place is HUGE and feeds 1 million people annually and some 60 million meals. While I didn't stick around for the tour, I will volunteer again. It was a phenomenal and rewarding experience knowing we were preparing food to feed the food-insecure throughout the DMV.

If you've taken the Metro to Brookland, you'll pass a 123-square-foot distribution center. Along…read morethe railroad tracks in Michigan Park, Capital Area Food Bank started in 1980 on MLK's birthday, before MLK Day was a federal holiday, to help feed those who need it most in the D.C. area. Fast forward to today, Capital Area Food Bank feeds 60 million meals a year through direct distribution and non-profit partners. They are like the Costco of food banks where non-profits like Martha's Table get their meals to hand out locally. If you're looking for volunteer opportunities, Capital Area Food Bank hosts two groups a day Tuesday through Saturday to help organize food donated at their distribution center. It's a massive warehouse with heavy equipment so you have to be 12 and older to volunteer. Once inside and trained, you'll notice inspiring murals and art inside walking guests through the work. Outside is a working garden with an outdoor kitchen with a pizza oven to help teach youth about nutrition. Capital Area Food Bank is making an impact on the D.C. area!