Was not able to fix my problem. Bit off more than he could handle be more realistic of abilityread more

From the owner: With 10 years of experience, Mr. Steve The Handyman brings quality and reliability to every project…read morein Matthews, NC, and surrounding areas. Specializing in TV mounting, sheds, outdoor storage, and all your handyman needs, we make sure your home is in top shape. Trust a local expert for your next project! Call today for a free estimate!

Building Kingdom, Inc is amazing. I have been hiring and referring them for years now. They are…read morefast, knowledgeable, punctual, polite, and stand on the pride of their work. His staff is very professional, listened to each of our request, and respected our home.

We originally hired Building Kingdom for our master bath remodel because their price was good but…read morenot the cheapest and he seemed to understand what we wanted and how we wanted it. Chris was agreeable, polite, and sincere which honestly was a change from some of the contractors we had bid this job. Once the project was started, we learned, all too late, that he and his team were in way over their heads. The following is a list of "issues" we had with the quality, professionalism, and craftsmanship of our master bathroom remodel by Building Kingdom. Asked multiple times to confirm a timeline for the project and was told 3 weeks. Project took 9 weeks to be "complete". 3 Weeks in, Demo still wasn't complete. They left demo garbage at the bottom of my driveway for so long we received letters from the HOA on 2 occasions. Asked multiple times in the beginning to confirm that we had enough floor tile and grout. We were 3 tiles short and he purchased another bag of grout that that did not come close to matching our color. Change order that consisted of a nailing 3 2x4s together and installing them with hurricane straps -$500 Cut a water line in the bathroom without turning off the water to the house, resulting in a water emergency. Shower drain was centered on the shower stall, not the shower floor. Plumbed hot and cold water reversed to the shower valve. Plumbed shower head and hand held reversed. Promised custom frosted glass. Received Manufactured glass with no frost. Cut too far around faucet outlet and installed it anyways. Uneven tiles in corners of shower Shower pan puddled so he had to come back and tear out tile, grout, and mortar. It still puddles. Shower pan grout cracked after 2 weeks of use Built "bump outs" to mount the glass to, but didn't account for the tile depth, so they had to cut a channel in the tile to mount the glass doors. Returned 3 times to properly mount shower door so that it would close properly. Still doesn't close properly. Bullnose border in the niche has 2 sides flush, 2 sides off set Used spacers on some of the floor tile and some not. Resulting in uneven grout lines. Wired the new closet switch incorrectly resulting in no power in the master bedroom for an evening. Crew regularly didn't show up or didn't work while he wasn't here to oversee them. Taped Access panel into drywall leaving no access without cutting or tearing drywall paper. Drywall corners are wavy, generally terrible drywall skills and results. Project included leaving the ceiling "paint ready". Drywall tape is coming off, popcorn left around edges of ceiling. Bench seat grout line cracked and resulted in leaking into our kitchen. Repaired by Chris, cracked and leaked again, and caused severe damages to the kitchen ceiling, wall, and cabinets. His insurance company required 2 written reports, at our expense, to prove that the shower was the cause of the damage. They have taken 54 days to make a reasonable offer to get the shower and kitchen damage repaired. Building Kingdom has been using images of our bathroom on his website to promote his skill when we designed the bathroom and purchased all the materials. A project started on August 17 probably wont be completed (repaired to a usable condition) until after February. This list is just a high level list, it doesnt mention his crew constantly asking for glassware or dishes for their lunch, them locking us out of our bedroom while they "worked", or constantly being told that our project sucked. When the Chris handed the project over to us, we suggested that he leave some of the final payment on the table in order to make up for the timeline being 3 times what he had promised and he did leave about 17% of his original quoted price out of the final payment. However, his insurance company didnt consider that 5+ months of having an unusable master bath shower or damaged kitchen walls was "loss of use" so we are only barely getting our house "back to zero". Every time I go into our bathroom I'm infuriated by the entire situation. Seven months without our shower, wasted time and money, poor quality work, and how much we paid to get into this position. Obviously, I cannot recommend Building Kingdom.

I contacted this handyman contracting service through the Yelp Project feature, and even though we…read moreultimately chose another provider for the work in our home, they handled their part of the process exactly the way you hope a professional service will. They arrived right on time for the estimate, just as communicated, and their messages before and after the visit were prompt, clear, and easy to work with. The estimate itself was straightforward with no pressure attached, which made the whole interaction feel calm and respectful, and that goes a long way when you are trying to make decisions about home projects that always seem to multiply. We did not select them for this particular job, but based on their reliability and communication alone, they will absolutely stay on our list for future work because those qualities matter just as much as the final result and they demonstrated both without any fuss. [Review 95 of 2026 - 4538 in North Carolina - 25285 overall]

Raul is amazing! He is so thorough, clear, organized, and detailed oriented. Raul provides clear…read moretimelines and communicates so well. I definely reccommend!

Great Crew! got my appointment scheduled in the knick of time for a home inspection. Did a great…read morejob and finished very timely. i'd gladly hire them again.

I had some rot near the gutters on my front porch. Jeff was responsive, came out to have a look,…read moreand quoted me a fair price. Arius, the one who did the work, was able to complete the work in a timely manner. The result was good, and my issue was solved. They also came up with a solution so that the issue wouldn't happen again. Whenever I hire someone to do a job, my final question is always: Would I hire them again. The answer, in this case is, yes! It was a pleasure doing business with them. They did a good job for a fair price.

Arrived promptly on time. Finished and clean up and very satisfied customer. I would use them…read moreagain. Mark T

Above & beyond. The job started precisely on time. The team was fantastic and the job was completed…read morein 2 days. A 3000 sq ft house. Everyone kept their heads down and focused on their tasks. Very impressive customer service. The work was immaculate and the follow up was equally impressive. Jack (owner) communicated with me at first in person, on my property, followed by a quote the next day and then a couple of days before the job was to commence and once during wrap up. The final call was to collect a balance and he waited two weeks before doing that. There were several texts send by me; ie these guys are great etc. He did not appear to be bottom line driven but with his focus on my satisfaction. Of course all business owner want to get paid but that never felt like his priority. It's an art to make a client feel the way I did upon completion. Well done! For the reviews that discuss quotes and didn't select them, the cheap comes out expensive. I would expect most painters to have similar quotes and recommend getting 2 or 3 but paying a bit more for a great job done quickly, that's a no brainer to me. fyi; NEVER accept the cheapest quote and there's a subtle art to a contract negotiation. Don't play games and say what your budget is up front. It makes things go smoothly from the start and the business owner will appreciate your forthrightness. The company will say yes, no or counter. My house looks amazing and that was my #1 goal. It's important to mention that I took a bit too long responding as I am a very busy guy who travels a ton. Glad I chose this team and I'm looking forward to the next project!

This is a very professional company that did everything they promised, very quickly and very well…read more The owner is a man of his word that helped me through my first home repair project. He came in under his original estimate and worked with me through any changes. I never felt pressure from him or the need to push him. It was surprising to me how quickly he finished and I had zero complaints on the quality of work. Frankly, I think he undercharged me! I will use him in the future and I've already recommended him to friends.

Responded quickly to provide a referral related to our project.read more