Excellent hotel, location and staff…read more I had to call their reception staff prior to our flight to Milan to advise them we were running late due to airport delays. The person on the phone in perfect and very polite English assured me they won't issue a no-show and will be waiting for us. This was relieving as no one was certain when the plane was about to take off (yes, t'was a low-cost carrier, but that's another story). We arrived at close to midnight time, but still welcomed with a smile. The reception was anything, but big, however, the 2 personnel were efficient and the checking-in did not take much time. The lobby looked fantastic for a 4-star hotel - very clean and spacious. There were complimentary fruits, candy, cookies for guests to enjoy while waiting. We got a room on the 2nd floor. It was relatively small, but we were aware of that prior to arrival (it was a bargain price, so no reason to complain). It had everything needed - clean bathroom, comfortable bed, TV/WiFi, enough room for two suitcases. No view from the window, but that was OK, too. Overall, I'd give the room itself 3.5 Yelp stars. Breakfast the next morning was very rich. Great selection of cheese, bread, salami and Italian specialties, coffee, fruits, yogurt. The hotel's located very close to Milano Centrale train station, and also about 5-10 mins walking distance of the famous Corso Buenos Aires with numerous shops, outlets and gelaterias. Metro stations of two of the lines M1 and M3 are easily reachable (they both go to Duomo cathedral). Stayed there in the end of May, but doubt much has changed since then. Overall, I enjoyed the short stay in this hotel and if I get the chance, would book again.

Really great hotel at a very nice location! The main shopping street is just a small walk away and…read morealso the metro is a very small walk away. The staff here was super nice and very helpful. While checking out we had a bit of confusion about the rates we had gotten, but it turned out we had made a mistake. However, they right away suggested to only charge the lowest rate first and double-check everything with the booking company on monday (we left on sunday) and get back in touch with us to charge the difference between the two rates on monday if needed. Also the breakfast is super nice here! Very big selection of all kinds of delicious things to start your day with :)

Definitely not the cheapest hostel In which i have stayed at 25€/night but there is some extra…read morevalue: the rooms are small so there are only a couple people coming in and out during the night/ morning. The breakfast is a good one by hostel standards, not just bread and butter. And towels come free and the beds are made up daily, replete with a fresh towel, shampoo, and soap.

I had the absolute pleasure of staying at Art Hôtel on a business trip. The hotel checked every box…read moreon my ideal stay list. A warm and welcoming staff, fantastic location, steps away from the beautiful Canal and close to the Metro. The hotel is tastefully designed with a lovely breakfast room and multiple indoor and outdoor seating areas. And a rooftop and spa area that I didn't get a chance to enjoy. My room was clean, modern and well appointed with a small outdoor space. A toweling robe and slippers were a lovely addition. The hotel breakfast was quite extensive, fresh and delicious with kind and attentive servers. A special treat was the happy hour with an impressive selection of complementary hors d'oeuvres. The Art Hotel met and surpassed my every need and more.

TLDR; abusive staff member and inhumane practices…read more The worst hotel I've stayed at my entire life. Very rude and stalker front desk man who clearly hates his life to be obsessively monitoring each guest. He doesn't understand customer service or basic human decency at all. Just the one man with glasses (sorry I don't know his name) ruined my whole experience. I would never recommend this hotel. If management sees this, you should consider hiring someone else to take over the night shift. It was unbelievable. It was so bad that I had to book another hotel just to get away from this inhumane man. Really! I'd rather pay more to be treated with respect and have my own privacy at a so-called 4 star hotel.

Stop over from my long haul flight while on my way to Genova and beyond. Frank the desk agent was…read morewelcoming, pleasant and informed. Wish my stay at the hotel was longer because it is just my vibe. It is close to many places and the area is safe and fun with lots and lots of upscale shops. Plenty of food options and not too saturated by tourists. Walking distance to Milan Central (20 min) walking distance to metro (10) min plus other attractions. Pro tip: When taking a cab pull up the destination on your phone map and put the speaker on. Once the cab driver knows you are navigating the drive they won't take you all over town on the long route.

Said to be a 4 star hotel but remember you are in Italie Good…read moreBreakfast buffet is ok Front desk friendly Overall clean Best rates by booking online Location in Milano Bad Very small rooms Very very small rooms Regular prices not acceptable Parking an additional 27 Euro per day Internet only free in Lobby But better than a place under a bridge .

My husband and I were in Milan for only 2 days while traveling to Cyprus and quickly found this…read moreplace online. After reading the reviews, which were both good and bad, we thought we'd take a chance and see for ourselves. We did not know any other place as it was our first time in Milan. Boy were we pleasantly surprised! When we called the hotel from the airport they gave us directions on how to easily get to the hotel and they told us that they'd allow us to check in early (around 12pm) into our room because of our flight. We took the train to the Metro M1 line (total cost of approx 20 Euro per person) and where to our hotel within 45 min of travel. When we checked in we were greeted by a very pleasant front desk agent who told us everything we needed to know about our room, nearby restaurants, and hotel restaurant too. The reviews online said the food in the restaurant is not very good and not worth the price, so we stayed away, other than breakfast one morning which came to around 12 Euro per person (standard for hotel prices). They were right, the food wasn't amazing but tasted ok- at least for breakfast. I worked in the hotel business for years and know what good vs bad customer service looks like. This was some of the best we've ever had (especially with the front desk agents both male and female). Our only complaint was that the room was rather small, but we were not there very long and we didn't end up needing much more space than what we had, so not really a complaint. I would HIGHLY RECOMMEND this place to anyone staying in Milan. They deserve the 4 stars they have received for their place. It is in a VERY convenient location (within blocks of Agostino station) and walking distance from Canals (restaurants) and Duomo. We would come back again, but may have to knock out some other bucket list places on our map first :)

What a wonderful gem hidden in the suburbs of Milan!…read more I booked this room with travel points, so I was going for the best quality for the lowest points without really thinking about the quality. It was just a one night stay, which I very much regret now. The hotel is spotless. Every nook and cranny is squeaky clean. There's a small bar in the lobby with excellent cocktails, just the ticket after a day of travel. The restaurant is very pricey, so I didn't dine there. Not many others did, either. However, at breakfast, the restaurant is hopping, and the breakfast buffet is rich with pastries, hot dishes, and most importantly, all the espresso you can drink. Heavenly. Also of note for the cooler months, the patio is a beautiful garden area to eat the aforementioned breakfast. I was upgraded to a suite, and it was the perfect nook to relax in. The massive shower had a rainfall showerhead that actually had some pressure, making it one of the most relaxing experiences possible. I stayed in far longer than I normally do because it was so delightful. Checkout and check-in were both relaxing experiences. Additionally, there's a shopping center not far from the hotel for those without a car. It's a great spot for dinner and to pick up any necessary items or groceries. It's not a tourist location, but I found everything I needed and more.

the surrounding area of mo.om was not our destination so i cant vouch for the town where this…read moreamazing hotel stands. but, i can vouch for our stay there--AMAZING! we needed a place near the milan airport since we were flying back out of milan on our way home. this place looked cool and had a spa/pool which was nice for our last day of our trip. we had no idea it would be so great. staff was friendly, english speaking, accommodating, and efficient. room was clean, comfy, well designed, and everything worked (unlike all the other places we had stayed in italy!). the drinks at the bar were stellar (hello whipped cream in my white russians). the food in the restaurant was yummy (order the pumpkin ravioli--you wont be disappointed!). the spa was relaxing and fun. but the design of the hotel itself stole the show. we both wish there were mo.oms all over the world for us to stay when we travel.... thanks mo.om staff!!!!

You get what you pay for - this place is OK for the price, but not much beyond that…read more The good: It's cheap and serviceable. The rooms are clean and, for the most part, comfortable. The staff are fairly friendly. There are some decent restaurants in the area. The less-than-good: The location isn't particularly convenient to anything, but it's not hard to get to various forms of public transport. The shower was clogged, such that showers could last only about 3 minutes. The bedding wasn't the most comfortable. In other words, if you're looking for a cheap place to crash while you travel around aggressively (like I did), this place works. That said, if you're looking for something more comfortable, you should look elsewhere.

My review was 4 stars until the morning of check out…read more :: Transportation :: The hotel is not centrally located, but it is easily accessible by bus and trolley (metro is definitely not on this list). In terms of airport access, I took the train to Cardona to the 1 trolley/cable car, which stops front-right of the station's main entrance. The hotel is only a block away once you disembark. This method is effective but a bit time-consuming. For my return, I figured out that the express buses make not-well-advertised stops near an expo site (Fiera Milano City) on Viale Teodorico. It's about a simple 10 minute walk from the hotel to the bus stops, so I found this far more convenient than trekking south to the train stations just to go back north to the Malpensa airport. :: Area Amenities :: Not much in this immediate area, which on Yelp is known as Monumentale. A restaurant that was recommended by the front desk even was a good 20 minute walk towards the Chinatown area past Via Losanna. You'll find most of the interesting food choices south of Piazza Firenze. Even finding a convenience store to pick up bottles of water was not so obviously convenient. :: Hotel Amenities :: Except for the atrium that takes you from street level to lobby level, there's a tiny 2-person elevator that can take you between all floors. We were located on the 1st floor (2nd story), so we didn't have to go far anyway. The stairwells are wide and have automatic lights. The lobby is spacious with sofas, a TV, two computers, and a printer if I recall. The breakfast room in the basement isn't huge, but it's enough. A very basic continental breakfast is offered, but beware in advance of pricing. As noted in my tip, I thought breakfast was complimentary, but it's only comp with a voucher sign-up online (something to which I received no instructions about how to access). Since there was no signage indicating prices for the service and no one who collected each morning, I assumed it was complimentary. (Insert idiom about assuming here.) Day of checkout, I find out that they were charging breakfast to the room bill for anyone who basically walked into the dining area (even if you didn't eat). I point this out because one morning I came down to collect my travel partner and did NOT fix a plate for myself to eat, but was still charged. Seeing as I think the breakfast offering is barely worth 5€, I nitpicked about that charge and got it removed from the final bill. I just don't like surprises though, and the Milan Expo City Tax was another one of those surprises that got added on at the end of my stay. I knew about it from advance research, but assumed (ha ha) it was included in my Priceline booking. Remind me to never make any assumptions again, nor skip interrogating the front desk upon arrival. :: Room Amenities :: On a more positive note, the room was basic, but sufficient. The entryway is a narrow and blocks simultaneous entrance to the bathroom, but once inside, there's definitely enough space for the frugal 2-person travel group. The bathroom was very clean with sufficient shelving space to store stuff. The shower stall is tight and has a funny plastic pull curtain/divider thing, but again, nothing you can't get over for the price. The beds were not squishy, but not too stiff either, and there was enough covers to stay warm. Mini-fridge and TV were a plus, even if the remote is impossible to figure out. Our particular room overlooked nothing but a wall and thus received no natural light, but again this is fine for travelers who should be outdoors exploring anyway. The last thing I can think of is that the walls are nowhere near soundproof, but our chatty neighbors were in bed before midnight anyway, so no problems there either. :: Conclusion :: Solid choice that at first I thought was a steal for the sub $100/night price. But had I factored in all the final bill costs, I might have elected a similar-range / star hotel closer to the historic center.