1. De Masi James M, MD

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    Albany, NY

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    De Masi James M, MD

    3.7 (3 reviews)
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    Albany ENT & Allergy Services

    Albany ENT & Allergy Services

    2.7
    (82 reviews)
    3.5 mi

    I was not happy with either the audiologist or the PA I saw on 5/27/26. I went for my hearing since…read moreit drastically declined in one ear. Kathryn Loret was friendly but didn't provide much info. she isn't my main audiologist. She didn't suggest any options, etc. She just tested my hearing. PA Kelly wasn't respectful to my needs. Prior to this appointment I talked to my audiologist and Lauren about the BiCros. When I saw PA Kelly i mentioned this and she said no that's not an option for you since your hearing is too bad in the one ear. I then had to follow up with Lauren who told me it was. No PA, audiologist or Dr. should only suggest a cochlear implant if there's other options. Getting a cochlear is a life changing experience.

    Was having a hard time breathing through my nose, told anonymous doctor "I can't take it anymore,"…read moreas it was causing me to gasp in my sleep, and he said, "I get it," as if he was annoyed. Had to request an acute appointment because on the same day, the PA wanted to book my next appointment, a month out, when I was gasping in my sleep at the time. My breathing was not taken seriously. Years ago, another anonomyous doctor tried pushing a nose surgery onto me without explaining into depth. Went back recently and said doctor almost acted annoyed with me that I hadn't booked the surgery in the past, and that I came back in to re-visit my breathing issues. There is more -- will leave in another comment. I have found another provider. The SLP was helpful! The office staff were kind.​

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    Visible yellow wax and red blood.
    Visible yellow wax and red blood.
    Albany ENT & Allergy Services

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    Joel M. Spiro, MD

    Joel M. Spiro, MD

    2.7
    (7 reviews)
    3.6 mi

    I was referred to this practice to see Dr. Joel Spiro back in 2018. 2020 Pandemic and my 2021/2022…read morejourney with cancer aside, I have been a regular/current patient. Over the course of time, my minimal skin issues moved me under the care of Nancy Trzcinski, FNP. I found this small practice and Nurse Nancy's care met my needs. Though I do find it odd that so many of the burn/freeze treatments were done without numbing agents (ouch). Honestly, I would still be a patient here, however my recently missed appointment (my first IN SIX YEARS) became cause for a $50 no-show fee. Realizing my error, I called 15 minutes after my appointment time. I acknowledged I made a mistake, apologized, and asked to reschedule. Admin asked me if I could come in ASAP, but I had other commitments. From this point on I was met with policy. I mentioned my good patient history, stating that this was my first missed appointment. At that point, I was informed my very first appointment in 2018 was *actually* my first no-show. Well, *actually* I'll take my business elsewhere. And I advise anyone reading to do the same. Perhaps this is just where society is now. There is no doctor-patient loyalty. There's especially no room for patient error (but don't talk to them if the doc is running late!). Perhaps my annual or bi-annual visits weren't valued enough to keep me on the roster... Orrr perhaps the practice is really just that hard up for $50.

    This was The WORST and RUDEST doctor I have ever been to. Honest to GOD. Go to another doctor.read more

    De Masi James M, MD - allergist - Updated July 2026

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