Not much good stuff to report on, other than the fact that it's a relatively cheap roof over your head.
-Place is in the middle of nowhere - a cab there from Heathrow was nearly 120 pounds. Nearest department store is a 50-pound ride roundtrip
-20 minute wait if you want a cab to any nearby store - all cabs have to be special-ordered.
-Food is awful - I was never once satisfied, and it's the only option as there are no area restaurants. Chicken rogan josh was bland, stringy and overcooked. Pizza rubbery. Scrambled eggs sitting in about an centimeter of water. Fish and chips unseasoned and only partially crispy. Burger overcooked and chewy, bun stale, lettuce rusted and chips not salted. Desserts were terrible too and tasted old (the line chef actually came over to me and my friend as we were taking some pastries and told us to "Put that pastry back. It's DISGUSTING!")
-Room smelled musty, torn carpets, outdated air conditioning, almost no climate control, peeling paint, no screens on windows.
-No adapters for plugs at the front desks - seriously!? All these international guests and you don't keep any adapters on hand???
-Terrible wifi - took almost 6 minutes for Yelp to load so I could post this review. And another 4 minutes for this review to be posted
Now, how could a hotel be this bad and stay in business, you ask? My cab driver shed some light on that. Apparently this place doesn't care about customer service, because they're going to make money regardless. BMW operates a training facility next door and the hotel is contracted with them to receive a set sum of money per year. Whether or not that's true, hopefully they start taking their business seriously soon because if BMW were to pull out of this contract due to poor service, I don't see how Wokefield would survive.
Bottom line: unless you have no other choice, don't bother staying here. I've been in $30/night hostels with better food, nicer-smelling rooms, and better WiFi than Wokefield. read more