I stayed a week and can say I look forward to the remodel project. The facility needs updated…read more Due to airline issues I arrived early and they could not check me in. I asked if I could shower and change cloths and Natalia at the desk told me no. Not even in the pool shower our spa. She suggested I wait in the lobby five hours. The person next to me went to the spa and said they were more than accommodating. Natalia just did not care. The restaurant was buffet only and no ordering off the menu. I doubt I'll return

I've been to this hotel many times for meeting, but I only managed to stay here when attending a…read morewedding. The hotel has a beautiful setting on the banks of the Thames. It is just outside Egham in Surrey. It is just minutes away from Windsor and is very close to Heathrow Airport. It has plenty of grounds an although it's set off a busy roundabout. The hotel grounds at the rear are really scenic. The reception area was really busy when I arrived, and the hotel seems to be hosting several functions. I think it is mainly a business and conference hotel during the week, with special packages for weddings and partys at the weekend. I had a really nice room overlooking the front of the hotel. As I was only here for one night and most of the time at the wedding. I didn't feel the need to pay a supplement for a river view room. It came with all the usual facilities you would now expect at a UK hotel (tea, coffee making, iron and ironing board). There were also robes and slippers left in the wardrobe for guests use. The public areas were busy but there were plenty of option and spaces to use. The outside bar area and seating was plentiful. I really enjoyed sitting out here with a pot of tea after my breakfast the morning after the wedding. The hotel also has a spa that I was not able to use (free to guests), which I will try next time The breakfast at this hotel is one of the best hotel breakfasts I have had. It offered all the usual options, but just tasted so good. I've given the hotel 4 stars as the wait to be seen to check-out was really long and slow, with not many staff at the reception desk. I will come back though, and am already planning a family reunion here for 2016.

Amazing. We had a 16 hour layover at Heathrow so we decided to book a nearby hotel for the night…read more This was an amazing decision. It was a short uber ride from the airport, and the place was SO cozy and perfect. We ate the best fish and chips of our lives at the restaurant and then hopped over (across the hall) to the pub for a few drinks before walking right up the stairs and going to bed. The bed was comfortable (although Americans- take note that a king size bed in the US is much bigger than a UK King. I'd say the UK king was closer to a queen). There was a gorgeous coffee/tea setup with a Nespresso machine and pods, an electric kettle, some teabags, and chocolates to pair with the coffee. We had a balcony overlooking the river which was gorgeous! Everything about this place was cozy, cute, and felt so English.

After a few nights of questionable lodging in other nearby towns, arriving in Staines I wasn't…read moreexpecting much. Hoping, but not expecting, and this is the perfect way to go through life: Set your expectations low and watch your happiness meter rise. The Swan Hotel is a 16th century place of lodging sitting right beside the Thames. It's been refurbished to a stylish, immaculate inn with both a pub and a restaurant. Staines isn't a hotbed of activity so hanging out in the pub then stumbling up to your room is a very comforting plan. While it's true that a ball placed on the floor of my room would have rolled on its own (remember, 16th century building) it's also true that my room was a dream. With its luxurious bedding, mattress (1600 individual pocket spring mattress), and a French door that opened up to a tiny balcony overlooking the Thames River I'd have enjoyed staying longer. That such charm can be had for so little (rooms here can be had for about $125 per night) brings joy. The Swan Hotel is a Fuller property, a name I saw several times during my time in the UK. Based on my all-around excellent experience here I'd not just seek to stay here again but I'd also seek out other Fuller properties when returning to visit the rest of the UK.

What an amazing hotel that is conveniently located next to the airport. We stayed here to end our…read moreEuropean adventure and I'm so thankful for the late check out and less than 10 minute walk to the airport. Despite being basically on the tarmac, I was not bothered by the noises of airplanes and enjoyed a super comfy bed. The staff is accommodating and you have two different restaurants to choose from. An added bonus was the rooftop bar where you could watch airplanes coming in or leaving. I'd definitely stay here again. The bathrooms and rooms were clean. The AC actually keeps you cool too.

Nothing to complain about here. Adequate space, comfy bed, very quiet room and location. 7 minute…read morewalk across to M&S in Terminal 2 and 15 minute brisk walk to Terminal 3. The restaurant and bar looked nice but we opted for a bed picnic. Staff efficient.

Adorable little boutique hotel diagonal from Windsor castle on High Street. My main complaint is…read morethere is no gym in the hotel. There is a gym that guests can use for a small fee that is 3 minutes away but it doesn't open until 8 or 9am depending on the day. That is too late for me since I was going to work early every day. The rooms are tiny with a double bed. I had a view of the rooftop next door. The mattress was pretty firm and the bed had 4 pillows one of which was a feather. The bathroom had a nice shower with one of those rain shower heads and the water got really hot. The shower door was one of those half doors that doesn't close. That seems a bit weird but it worked. The bathroom has a towel warmer but mine was not working which was unfortunate. It also got a bit stuffy in my room at night luckily the window was able to open a little bit, enough for fresh air! There are coffee pods, and tea in the room. I love that they give you the Walkers biscuits in your room. They are so good and there were many flavors that they replenished every day. Also they gave you water in your mini fridge. My co worker was not happy that there was no lotion or conditioner in the bathroom. She asked for lotion at the front desk but then had to buy some conditioner. I always bring mine so it wasn't a big deal for me. My reservation came with a buffet breakfast in the restaurant. It was your traditional English breakfast The coffee was horrible. 2/10 on the coffee scale. The location is fabulous and very walkable. Kitty corner to the Windsor castle and shopping is steps away.

Rooms are ok not great not nice just ok. Resturant in building is ok not great not outstanding just…read moreok. Room maintenance so so. Hvac was not good hot at night had to open the window to cool down. Washroom shower is made for small people. An overall rating is ok Location is great.

Beautiful hotel, old building with tons of charm, friendly staff, clean rooms…read more Only issue was rooms got very hot, AC is present but doesn't work, and windows don't open enough to allow much circulation. Otherwise it was an amazing stay, with a beautiful view

I found this hotel using lastminute.com after winning a £50 voucher from them. My boyfriend wanted…read moreto go to Thorpe park so I looked up a hotel nearby and found this hotel which is part of the mercure chain. I drove but found the hotel was on the other side of the road but no way to get to it apart from driving past and doubling back. What I should have done was follow sign for Hotel (stay in left lane) taking to to another round round which takes you to the right side! Hotel has 30 complimentary parking spaces and as we arrived at 5pm on a Friday it was half empty thankfully! Check in: two members of staff were dealing with lady wanting to move room, I was not acknowledged for 5 mins even as I stood in front of reception. Guy did turn and mumbled something that may resembled what do you want? I said can I check in? He started to check in but passed it to the other girl who was the proper receptionist (not sure if guy was the manager). She was more professional! Though I think the last person probably got them irate, trying to sort out her demands! I gave my Accor number and she upgraded me to a river view room and gave us two free drinks vouchers as meant to be one! Nice! Room was fine, big bed, bit dark looking and I couldn't get the heating to warm the room. I was worried it was ground floor but it was fine, not noisy at all. Breakfast: we paid £10 each on checkin rather than £15 on the morning so best to always ask the costs! It was nice and hot though my bf didn't like the cooked breakfast as much as I did. It was noisy as there was a group of people in there that obviously knew each other and would talk across the room at each other. It was so much better when they all left to go to legoland .. Yeah I could hear everything! Thankfully we were going to Thorpe park so my headache subsided when they left. There were other families in the room but they chatted with no loud voices! Hotel is only 10 min from Thorpe park so it is great location and in walking distance to shops and restaurants in Staines!

Friendly place, great location for getting into town, just a short walk across a scenic Thames…read more Newly remodelled, good restaurant connected and an awesome pub opposite with great river views.

I mean.... wow. This place has everything going for it, English countryside? Check. Horses? Check…read more Great dining options? Check. Room service? Check. Spa? Check. Fields of wildflowers?!?? Of course! I would adore coming back to this wonderful local again and again! The spa is wonderful, the food is great, the ambiance of the entire grounds is just indescribable! The beauty!! Make sure to make a reservation for dinner or you will end up eating room service as I did, which was also amazing! Final thought: GO!

Coworth Park have it all…read more If you want the fine dining dinner jackets and la de da then I suggest the main house but if you want something a little more laid back then check out the barn at the back for lunch or dinner. The service is tip top and if can't be bothered to walk then they will call you a golf buggy to run you around. Sunday lunch at the barn is fabulous for traditional roast beef and Yorkshire puddings or maybe go for their modern day twist on the lamb. Whatever you choose you won't be disappointed with the setting or the food Make sure you take advantage of the 2 /3 course deal

Loved my first night here. It was perfect after a terrible flight mistake that was made on our…read moreAirline's end. I came across this convenient hotel right off of Terminal 4. Great rooms, and what a deal. It's no wonder I had to book again the same week for another layover day. There rooms are so comfortable. Only negative was that there was a minor blood stain on my pillow which was really disgusting, the 2nd time around. (No pic provided, but #569 was horrid because of that) Please wash and thoroughly check your sheets, and esp pillow cases before presenting that to a guest. All and all though I would say a 3 1/2-4 because of that incident. If that didn't happen, a def 5 for me. Food was great too. Love how they have a restaurant and a Costa Coffee cafe. It's perfect, and convenient if you need a quick stay over night.

Premier Inns are the best value for those overnight stops. We always use them when available in the…read morearea. This time it was for a pre-flight stop. Avoids the worry of missing an early flight due to traffic hold-ups on the biggest car park in the UK, called the M25. Nice comfy room with everything you would need. Bed, TV, shower (with shampoo and shower gel) plus etc etc. Nice restaurant with good food at reasonable pricing. Bar. Perfect. In this case there was a parking charge but, no problem.

I rather enjoyed my stay here as I had an overnight layover at Heathrow! My room for one person…read morewas perfect and it literally had everything I needed in a space that only had room for me to literally twirl around as everything was one step away! It had a TV, a bed perched up like an upper bunk bed, a gold-out step to get up into the bed, great lighting, fold-out table, luggage nook, plenty of plugs, shower, shower products, sink, toilet, towel, towel hook, trash can, fold-up chair. You can have coffee and hot chocolate anytime, and they have food they can warm up for you. I had been in Spain for 5 days eating yummy tapas but having Hong-style noodles was what I wanted - perfect! I borrowed a hair dryer too. Everything was so well thought out for your comfort, and it sure beats sleeping on an uncomfortable airport chair or trying to figure out the train into London when you are tired and just want to have somewhere to shower and lay down in comfort for awhile.

Really enjoyed my stay at yotel! I had a 15 hour layover after taking a euro trip with 7 other…read morefriends so this quiet little hotel space was just what I needed. The room was perfectly sized for one, and had all of the essentials you needed for a night. I'll admit it was a little difficult to find since it was tucked away in a different terminal than where I landed but everyone at heathrow was very helpful. The front concierge (Marta) was really helpful and was quick to offer me the free hot chocolate and coffee which was really necessary for me! Although I don't want to have another 15 hour layover, if I were to ever have one again, I would definitely stay at yotel again! It's reasonably priced and sure beats sleeping at the terminal!