If I could give a negative number, I would…read more Please do not go to this facility, unless you want to be unfairly judged and your medical needs ignored. If you want that, then Deaconess Urgent Care in Newburgh is the place to go. And you know you have been pigeon-holed as they do not ask for your insurance information as they just did to the couple ahead of you. Get the picture? Oh, but wait, let us give you the information for the indigent people clinic (hello, I have insurance BCBS) but it won't be open until Monday. And if you want two day supply so you can find your own doctor? Oh no, we hold the power, leave the "blessed " halls of the great Deaconess of Oz. Our provider doesn't want to help you.

I've been here only a couple of times. Both times had terrible customer service. The check in girl…read morewas so rude and the Doctor..don't even get me started. Both times he does NOTHING..the first time he diagnosed me with a cough that two weeks later turned into severe bronchitis..the second time he talks about what he can't do for my hurt limb and as I get ready to leave he says hold on I have to listen to your heart and lungs so I can charge you for an office visit..! when the bill comes I'll decline to pay it stating- insufficient service by an inadequate staff! blek

The women dr here is great friendliness and took care of my problems fast easy to get in and out…read morefast

They charged me for an evaluation a covid test and a flu test…read more Both tests were $100 dollars each (which was not stated or made aware) and they never evaluated me. They never took my temperature, my blood pressure, took my pulse, nothing. When i got the bill it never stated exactly what i was paying for. It just said for "medical services" Absolutely Terrible. DO NOT GO HERE

Lacresha,DNP stayed late to help me. The other staff basically acted like I was an inconvenience…read morebecause I came in close to close and several people were ahead of me but I can't tell you how her sweet voice, holding my hand, and not rushing me were the most comforting feeling. Sara was rude and and the other assistant acted like she just wanted to get out of there. I've never had a better experience with an urgent care! She took her time and was very thorough, more thorough than my own doctor. I was scared I would find care on Friday night but this office was truly the best. She fixed up my leg and even called to make sure I made it home safely. This is the only doctor I'll ever go back to. The office staff rolled their eyes and acted like I shouldn't be there late. You can't help when urgent things happen. Deaconess has a caring and loving NP which surprised me. Lacresha gave me patience and care and I even yelled at her for how long I had to wait but once she walked in to the room, I immediately realized why people come here. She is the best. I will not go to anyone but her from now on. They do need to get nicer nurses and people who check us in because they were rude. Thank you Lacresha. I wish you were my regular doctor.

From the owner: Deaconess Clinic Express locations offer comfort and care for you and your family with convenient…read morelocations all over the region. Visit our website to learn more. Deaconess Health System is the premiere provider of health care services to a population of more than 1.5 million in southwestern Indiana, western Kentucky and southeastern Illinois.