Let me start by she is a lovely lady - however my experience has made it hard to trust or want to…read morecontinue a relationship with this Dr. I recently changed insurance and so I scheduled my annual exam, bloodwork and PAP smear. Three days before my appointment I started my period and called to reschedule as I wanted everything done at once. They told me no come it it is fine. So I kept my original appointment- when I arrived I spent time with the Dr she mostly checked me and an got my history new patient stuff. She told me we could not do the PAP but to schedule for a different time. Annoying but fine and I got my bloodwork done. When I returned to have my PAP I received a bill - I was shocked as my insurance covers the annual exam. They told me nooo that the first appointment wasn't my annual this one would be the annual. I was upset and Dr. Fitchev assured me it was a mix up and she would "take care of the bill, no problem" We'll 2 months later I received a bill that says I'm past due, so I call and Dr. Fitchev says she can't do anything, I ask her directly even though you told me you would take care of this? So I paid the bill for an extra appointment I never wanted - it was a waste of my time and money and I was disappointed to be flat out lied to by the doctor.

Dr. Fitchev has been my primary doctor for many years. She has been wonderful, and she takes her…read moretime to talk to each patient. Tries the natural medicine approach first, which I like a lot. Gives great advice on healthy life style. Her staff is very nice too. Her location to me is not convenient at all, but I don't mind and would drive hours if I had too. She is a great doctor and I would recommend her anytime. Thank you Dr. Fitchev for everything!!!

Extremely rude, condescending, afraid to interact with patients. Was truly one of the worst…read moreexperiences I've had with a doctor.

I have been a patient of Dr. Arbetter's for roughly five years. I have always found Dr. Arbetter to…read morebe totally profession with a reserved, yet friendly manner. My appointments have always been on time. In addition, he always graciously answers any questions on medical concerns or test results in a timely manner. I consider myself very lucky to have Dr. Arbetter as my primary physician. I would only stop going to him if he retired or I die...hopefully the former!

My Mother has been a patient at Haematology-Oncology since Feb. 2009. This being her 13th month of…read morefighting lung cancer we have visited the office many times. When my Mom choose her doctor and began her chemotherapy everyone was very nice, couldn't be more helpful. She completed that phase Aug. 2009. In Oct she began radiation but at a different hospital. Tomorrow we have the scan to see if the tumors are gone. Needless to say there is much anticipation. Though quite robust at the start my Mom is no longer strong enough to walk on her own, it has actually come on rather suddenly after the radiation and she is also now dependent on oxygen. When we called the office today to alert them to the need for a wheel chair, (this is only the second time she's been out of the house since Dec. 31st). We were told that no accommodations could be made by anyone at Haematology-Oncology. She was further told by the phone receptionist, "We do not provide any service like that". I am stunned at the lack of consideration shown her! The receptionist offered no suggestions at all! We have no idea how we will transport her from a taxi arriving at the curb (parking facility is too far away from the 676 building) through the long lobby to the 21st floor offices of Haematology-Oncology. And then she must go to another floor for her scan and then arrive back on the 21st floor for the results, all in the same day. I hope that other families will not have to be treated with such rudeness. Though this group is affiliated with Northwestern, a renowned hospital, the lack of respect for the feelings of patients is unacceptable. It was the most inhospitable treatment we've received through this horrific ordeal.

I'm sorry to read of the difficulty Paula C had with HOA. I hope her mother has recovered and is…read morehealthy now. I didn't see any other patients in wheelchairs or with oxygen, although there was a wheelchair parked in the corner of the waiting room with a big note on it that said "IN USE, PLEASE DO NOT DISTURB." Maybe it was one that a patient came in. I had my first appointment with HOA, and it went really well. I just wanted to write a review to share my experience with Dr. Claudia Tellez, and the staff. Their office seems very well organized. The front desk greeted me right away, answered questions, and asked if I'd had a chance to fill out the paperwork they'd emailed to me in advance. I had, so I handed it over. They validated my parking, so it only cost $10 to park in the garage at Northwestern hospital (instead of $26). The $10 rate for parking is good for 7 hours. The waiting area is very clean and bright, and they have water and coffee available. I waited about 15 minutes to be called in for a vital signs check. Then I waited another 10 minutes in the exam room. Dr. Tellez was a very good listener, and very thorough. I didn't feel rushed, and she gives off a very warm, friendly vibe. She was professional, asked me a lot of questions about my health history and lifestyle habits, explained things in detail, showed me the test results my doctor had sent over to the office, and explained what everything meant. When I mentioned tummy issues that I have already yelped about, she recommended probiotics to help heal the lingering symptoms, and I was happy to hear that. I feel like a lot of doctors don't give probiotics the credit they deserve. So on that count, she struck me as pretty forward-thinking. She explained what she proposed we do about my situation, which made a lot of sense to me. She was very balanced, but cautious. I gave up some more blood for testing right across the hall at the lab, and the woman drawing my blood was very nice and professional, too. So I have an appt with Dr. Tellez again in 2 weeks. I know it's just one experience so far, but it was a good one.

Was sick and new to the city, so I tried this urgent care and could not be happier with my…read moreexperience. When I called the front desk was kind and patient and in person when I arrived . And Dr. Keeler was truly one of the most patient and kind doctors I've ever come across . I cannot recommend her enough and this urgent care center . I avoid doctors so this says a lot.

I LOVE this urgent care. I've only gone in as a walk in and they always get me in so soon, there's…read morehardly ever a wait. All the staff are so gentle and kind, I've only seen Dr. Keeler and she's seriously the bomb. Probably one of the best doctors I've had. Like others have said they also have a pharmacy within the place, so you just pickup your meds on the way out. And they take medicaid! I've also had no issues finding street parking too. Seriously no complaints with this place, love everybody that works there.

Your review helps others learn about great local businesses…read more Dr Purdy is terrific! She patiently took the time to understand my medical issues comprehensively. It was apparent that she had reviewed my medical record before she walked in the door for my first appointment. She was informative, and took the time to review all the information and answer questions. She made me feel as though I had a partner in the battle with thus disease.

I am writing this review because I can never find reviews I can trust for doctors and because I…read morewish that someone had reviewed this physician before I ended up going to see her. I saw Dr. Purdy a few years ago when I was diagnosed with gestational diabetes during my first pregnancy. I am sure she knew what she was doing from a medication management and treatment point of view because everything went well, apart from the pain and inconvenience related to the condition that is. But her bedside manner left a lot to be desired. I found her too abrupt and not empathetic at all. She phrased things very harshly, and at times I felt that she was trying to scare me into complying with the treatment. I feel that my experience with the diabetes could have been so much better with a physician who understood the emotional underpinnings that often accompany any medical illness. That was a difficult time for me, and Dr. Purdy did not help the situation at all.