First came the email, you owe us a signed promissory note…read more Then went the phone call, what do I owe you? I have been paying for this boat for 15 years. Sir we are changing over our system and your data has not caught up with the update. Thanks! Then came the next email, we need your promissory note. Then went the phone call, Anthony getting kind of tired of this stop sending me this crap unless I actually owe you something. Nope! sir it looks good should be caught up soon. Then came the letter, sign this promissory note and return. Sitting in the lobby of NFCUACC to find out if anyone here is smart enough to make this stop. Zero Customer Concern! No Actual control of the process.

Nfcu has gone to hell. I am the victim of fraud and id theft thanks to Nfcu. After being a member…read morefor over 50 years I am done. They won't send me the documentation I need. They could care less about my money stolen from my accounts. I cant even get the number to the Annapolis branch to talk to the manager for help.

Over the years, we have worked with Brian on multiple home mortgages. His expertise saved us a lot…read moreof money and helped us get the loans we needed to eventually buy our dream home. He went way beyond our expectations for service and helpfulness throughout the process. He continues to provide excellent counsel as we have investigated refinancing our mortgage and buying a second home. As others have also said, I cannot recommend him highly enough.

Brian was fantastic to work with throughout the mortgage process. He was responsive, knowledgeable,…read moreand took the time to explain every step clearly, which made a stressful process feel much more manageable. He shopped options, answered questions quickly, and was always transparent about rates, fees, and what to expect. What stood out most was how professional and steady he was from start to finish. I never felt pressured, and I always felt like he had my best interests in mind. If you're looking for a mortgage broker who is sharp, trustworthy, and easy to work with, I would absolutely recommend Brian.

They are so much better than USAA. Remember that with a credit union the customer is also a…read morepartial owner.

I arrived at NFCU and was instantly greeted by a smiling young professional. She listened to a…read moreconcern I had with my account. After a bit of research she confirmed that my concern was understandable. She advised that I present my concern to the next available teller. CJ was another young professional at the Annapolis branch of NFCU. He asked for my credentials and advised me that he would speak with his supervisor. After the briefest pause he returned to the counter and resolved my concern with nothing further needed on my part. I appreciate being a member of NFCU more so after the prompt and courteous staff I have interacted with on my most recent visit. Thank you.

I recommend going to Embrace for any type of residential loan that you are after. They were the…read morebest deal in town for me, extremely helpful, explained everything clearly, easy to communicate with, flexible when it came to title companies, and were genuinely nice. If I'm going to invest or buy a primary residence, I'll certainly use them again.

I have worked with Deb Tatum several times. She is very knowledgeable, detailed oriented and…read morepatient. She explains everything to you and makes sure that all your paperwork is turned in on time, is complete and accurate. The loan process can be very overwhelming and scary. She walks you through every step and contacts you if something is not right or incomplete. She is always available to answer all your questions and is always very friendly and professional. I recommend her for all your loan needs.

He contacted me after my inquiry very quickly however I never heard from him again. Which is very…read moresad as he took all my personal info, was very engaged and fell off the face of the earth. Even after 3-4 phone calls and email's to him directly its was crickets!! I even tried different modes of communication like cell phone, e-mail and office phone. So if he doesn't want to work with you its apparent, he just becomes a ghost. What a shame because he was very personable and seemed like he wanted to help but clearly he is just after the money!!!!!

Jason made an extremely potentially stressful time easy, seamless and fun. He is clear in what he…read moreneeds and reassuring if a potential issue arises. The lawyer at closing even paid him a compliment on how his paperwork was all in order, organized and easy to follow. I would and have highly recommended him and will absolutely use him to refinance or if we buy again!!

I recently refinanced my mortgage with Miles Lamborne and his team. It was an excellent experience…read moreoverall. All concerns were addressed quickly and professionally. Communication was great through the entire process. Very efficient use of time and technology to make for a very easy and satisfying experience. Highly recommended.

From the owner: Purchasing a home with the right loan is simple with Lamborne Lending, Powered by Nexa Mortgage…read more We're a mortgage lender in Annapolis, MD, helping people with their mortgages, refinancing, and home purchases. Contact our team today to learn more!