Fast and friendly service. Found what we needed in no time and the kind lady who was waiting on us…read morewas very helpful.

Wow, what great service. I met with both the manager and one of the employees on different…read moreoccasions. They worked hard to provide me with what I needed for my groomsmen. More precisely: -Offered good advice on what styles are in fashion, what goes well together -Explained with good detail what different fabrics are available, and why I would want to choose the different options -Easy to book -Very reasonably priced -Not pushy, but also gentle, helpful, and available -Good store atmosphere I give this place a perfect 5 star rating because it was an excellent experience.

I've wandered into this store many times but have not bought anything. Not that there is anything…read morewrong with it but there was nothing that caught my eye. Their selection is a bit limited when I compare it to other stores such as Harry Rosen or Holt Renfrew. They are the only retailer in Vancouver to carry the Tiger brand from Sweden and the sales associates point that out. Can't say that I am keen on it. I only like Ben Sherman and Ted Baker that they carry. The rest is meh to me.

You'll always get fantastic service from this shop. I buy all my suits from here as they are one of…read morethe only stores in town to carry Tiger of Sweden suits. Great price and fantastic quality. It's not all just formal wear though... you'll be able to find a great mix of causal clothes including t-shirts, jeans and shoes. Forget the big stores, this quaint one in Kits is where any guy should go to!

I have used this tailor before for coat alterations and was happy with the results. However, my…read moremost recent experience was quite different. A pair of pants took eight weeks to be altered, with very little communication throughout. When I then brought in a dress for alterations, I was told they would not take it as it is not a bridal item. I found this disappointing, especially as a returning customer.

If I could give 6 stars, I would. Lilianne hemmed my Daughter's grad dress. it wasn't simple. lace…read moreoverlay with scalloped hem. My phone call was returned. I was asked for photos and given a quote for 2 options. less expensive option cut lace, sew scalloped edging back on. Second much more expensive option was to remove skirt and hem from the waist, not easy as there are 2 layers and a zipper. Daughter chose the less expensive option. When we picked up the dress Lilianne had made the executive decision to hem from the waist as she felt that cutting the lace would interrupt the pattern too much. We were not charged for the upgrade. Other local seamstress suggested my daughter wear higher heels. No way we could add another 4 inches to her already high heels.

The warehouse location in east van. Address is on 7th but you need to enter off the alleyway behind…read moreto get in. Good selection of themed clothing, especially great around Halloween! Also carries a lot of dance wear and shoes, we usually get tap and Ballet shoes here. Close to Arts Umbrella Quebec and 7th location as well as Goh Ballet on Main St. 2 reserved spots for the store in the alley and on weekends lots more easy to find.

From the owner: Quality children's costumes, formalwear and dancewear.read more

This business lacks the organization to meet its own deadlines, the professionalism to deliver on…read morepromised results, and the accountability to take responsibility when things go wrong. I strongly caution against using their services unless you are willing to deal with unreliable timelines, poor communication, subpar workmanship, and difficulty getting issues resolved reasonably. I brought a brand-new bridesmaid dress here for hemming, strap securing, closing a slit, and adding sewn-in inserts. During the detailed 2-hour initial consultation, various options (including different inserts) were presented as part of what seemed to be the standard process for achieving the desired fit. At no point were these options presented as special accommodations or personal favours. I accommodated the length of this visit as walk-in customers were repeatedly attended to throughout. During the consultation, I also observed the seamstress snagging the fabric while handling the dress; when pointed out, it was acknowledged and I proceeded in good faith. Despite explicitly offering additional time, the business insisted the dress would be ready in one week. That commitment was not met. When I arrived on the agreed date, I was told no work had been started due to it being a "busy time." I was asked to follow up before returning. After being told the dress was ready, I made another trip, only to be informed it actually still was not finished. I was then told it would be done later that day; in reality, it took several more days. When I returned to collect the dress, it had multiple issues: visible fabric snags (including additional snagging during that final visit); straps that were not secured as discussed; and incorrectly placed inserts resulting in a poor, unflattering fit. When I raised concerns about the inserts, I was told they might be sewn incorrectly based on how they were initially pinned. Instead of helping to correct the issue, the seamstress left me for nearly an hour to figure it out myself while she worked on other items in the back, repeatedly telling me to "relax" and "enjoy myself." After an hour without resolution, I requested a partial refund for the insert-related work ($40 total), as it had not been completed as agreed. This was initially refused on the basis that I had just "changed my mind," which was untrue. Fabric damage concerns were also dismissed with suggestions that the dress quality was to blame, despite snagging visibly occurring during her handling. I was then asked to leave while the refund was "considered," which I declined to do without resolution. The situation escalated in front of other customers as the seamstress becoming highly emotional and disengaged. The matter was only resolved after her partner intervened to issue the refund. Following this, I received a voicemail apology focused primarily on delays. The core issues - poor workmanship, damage to the dress, and how the situation was handled - were not addressed. Instead, there was repeated emphasis on how "nice" she was based on the time and effort she put in during the initial consultation and how little was charged. To be clear, the scope of the work, pricing, and billing descriptions were entirely set and recorded by the seamstress. For example, the invoice noted "fix straps," reflecting our verbal agreement to both reattach and secure them; it is not reasonable to expect a customer to interpret internal shorthand or restate instructions when the provider has already agreed to the work. Similarly, the insert installation (including selection of materials) was a service she suggested, not something requested as a personal favour. In my opinion, bringing up the time and effort spent after the fact to justify poor results is inappropriate and unprofessional. The time and effort spent, or how "nice" the service may have seemed during consultation, do not change the outcome: I was left with an incomplete, damaged product. All in all, based on this experience, I will not be returning and would not recommend this business to others.

Wendy is amazing! She's helped me with a couple alterations. One was for a pair of jean shorts that…read morewere too big and she took them in at the waist. Unfortunately then they were too tight so she fixed them up again to the perfect size for free. Another was fixing the zipper on a pair of dress pants. She's very friendly, helpful, quick, and has fair prices. I would totally recommend her!

**This review is for Wendy's Alterations, which is based in this dry cleaning establishment. This…read morereview is NOT for the dry cleaning service, which I haven't yet used. It is for the alterations/tailor service ONLY** Wow. If I could bestow more than 5 stars, I would. I don't often have a need for tailoring services, but recently both my kid and I had a pair each of new pants/jeans that needed alterations done: me, I just needed a big tuck made in the waist of a pair of skinny jeans; my kid, she needed a tuck in the waist of her new pants as well as the length of the legs shortened/hemmed. I live in Yaletown and didn't want to travel far. Also, my new pants were super inexpensive (thanks, Winners!), so I didn't want to spend a ton of money on alterations - certainly not more than I spent on the pants themselves. I posted on Facebook, in the Yaletown group I belong to, asking for recommendations. And boy, the recommendations came in! I called and messaged a handful of local tailors (names shall go unmentioned). Some highly recommended tailors never responded to my requests for a quote. Some responded with a HUGE range (one said the tuck in my pants would cost anywhere from $35-$100. Like, WTH). I went to an established dry cleaner on 4th that had an experienced tailor on site and they quoted me $40 for the tuck in my pants waist. Then I called Wendy, at Mia's Dry Cleaning. She quoted me between $20-$25 for the tucks in the waist, and $15 for the hemming. These prices were the absolute best of all the places I contacted. By far. When we visited the small shop, my daughter and I met Wendy and she has to be the nicest, loveliest person EVER. So so incredibly sweet and demure. And wow, so talented. She showed us some of the bathing suits she makes for a Montreal-based company. Amazing. Anyhow, my kid and I tried on our respective pants and she made her chalk markings on them and she quoted us a turnaround time of two days. TWO DAYS. So not only was the price right, but man, she works fast, too. We picked up our pants today and they are perfect. Absolutely perfect. Need a great tailor? This is THE PLACE, and Wendy is THE BEST.

In all seriousness... this is the first dry-cleaner in Vancouver (at least in Yaletown) where I do…read morenot feel they are ripping people off. I have been going to Money's for a while but after they wanted to charge me 16$ to dry clean my sweater because they consider it a jacket (just because it has a zipper, I paid 6.90$ at MIa's!) and refused to even touch my coat ('we don't clean such expensive things' - wtf!!??) I was looking for a new cleaner that earns my business. The guy at Mia's is really helpful, knows his stuff and provides great service. So far I only had dry-clean to drop off so I can't comment on the alteration part. I paid 39$ for a bunch of stuff that would have cost me about 60$ at all the other places i tried here in YT. Definitely coming back here! Cheers -S

We had a great experience. Michelle is very friendly and did a great job shortening sleeves on a…read moreshirt and shortening a pair of linen pants.

I went to Michelle's to cut some jeans. Michelle is precise and works with care…read more I'll definitely use this place again and I'll recommend to all my friends.

I went in with a wool top coat that had something dropped on it, something from a bird's colon. I…read morebrought it in on a Saturday and they promised it the next Wednesday. I wasn't able to pick it up so promptly but I liked the speed at which they worked. It cost around $57 but it was well worth it. I suspect that's how much it is for dry cleaning anyway. And my garment was perfectly cleaned. I wouldn't hesitate to use Fletchers again, even though I don't live close to it.

I am so disgusted with this busines. I got 2 tank top straps shortened by the seemstress. I was…read morecompletely shocked when the bill came to 66.00. My regular girl who was on holidays, would have charged 10.00 each. I don't care how well done the work was it was a very simple alteration. I politely told the girl at the front I will never have my dry cleaning and alterations done there again. I feel Fletchers is scamming their customers. Shame on you Fletchers.

DO NOT RECOMMEND. Went to pick up items a week after dropping off, with clear…read morecommunication on when clothes were needed and the were not ready or in store. Went in the following day to pick up, and suits were WORSE than how they were dropped off. We had to pay to have it all re-pressed. Very unhappy with the product. photos are after I tried to steam the wrinkles out.

Do not go here unless you want your clothes ruined. I brought in a jacket that I've had dry cleaned…read moremultiple times and they completely destroyed it. What was worse, they completely disregarded my complaint and tried to say it came in that way... then had the audacity to say that it was because it's cheap material. I understand that sometimes mistakes happen but when they blatantly do I have a lot more respect for establishments that can own it fully and try to work with the customer to resolve the problem. Horrible service and even worse customer service. I highly suggest going somewhere else

When I went there to drop off and pick up my clothes, the woman who worked there did not greet me…read more I gave her two receipts for two groups of order. She only gave me one order back and I thought she might combine the two orders so I asked her if she had given me everything. She then looked at the two receipts that I gave her and she said yes so I left. Then I remembered that I had previously dropped off a blue blazer but she did not return it to me. So I went back and asker her for it. My clothing was still on the counter (the ones that I dropped off) and she was chatting on the phone. She should have put away the customers' clothing immediately after she received them and not leave them on the counter. I asked for my blue blazer and then she went to the rotating rack and she swung the rack so quickly that it was impossible to discern which clothing was mine. I needed to stop her a few times and see if my blazer was there. We finally located it and I asked her if this blue blazer was one of the two receipts that I originally gave her at the beginning. She said yes, without apology. This means she had neglected to give me this order when I first came in which wasted my time. I checked my receipt and she put down 'dress' on the receipt for my skirt. So I told her and she asked to touch the material of my skirt and then she said that they charged the same price for the skirts and dresses. I did not believe her because the information on the receipt was not clear (e.g. typos for the clothing types and the colors). Overall, she did not apologize for all her errors and she did not care about the customers' clothing. She could have simply matched the clothes with the receipts but she was unable to even do that. I would not let this place to handle any luxurious clothing.

The customer service from Pacific Dry Cleaners was terrible. The woman was not wearing a mask and…read moresurfing the internet. Then she took her time getting my item even though I was the only one in the store. I wanted to dry clean a down jacket and was quoted $40 plus taxes/eco cleaning fees. When I picked up the jacket, the woman told me that I said it was not a down jacket (which I specifically did) and would not give honour the original quote. This feels like a bait-and-switch after they charged me $55. Do not go here if you want some dry cleaning down for the quoted price and on time.