I'm a patient at the Women's Care Center, which is associated with the Alice Peck Day Hospital. I…read moredon't have to wait months to get an appointment, which was one of the main reasons I chose this facility. The entire staff is very friendly and welcoming. Also, the wait time has always been less than ten minutes for me. My doctor is Dr. Suzanne Shipman. She's incredibly compassionate and helpful, and is straight-forward with answering my questions. I feel comfortable discussing my health problems with her and I know she won't laugh at me or judge the things I say. Dr. Shipman, along with all the nurses that I've interacted with, really seem to put me at ease, since I can get a bit nervous whenever I see a doctor. I get the impression that everyone here genuinely cares for people. You aren't just a symptom or diagnosis. You're a person with a story who needs their help. Also, I can tell that the doctors and nurses really want to help the patients they're seeing, which is great considering I've had some doctors in the past that don't really care about you or your problems. Additionally, I had to go into the main building and get some blood drawn for labs. The lab techs were very understanding of the fact that I generally don't "do well" with getting my blood drawn (i.e. I faint). They kept me distracted during the blood draw, which wasn't horribly painful, and didn't immediately kick me out afterward even though they had people waiting.

poor staff and piled into rooms told to be quite because of other patient but they had tv so loud…read morecould not watch what i wanted discharge took to long and would not let me outside even though you are on camera

Somebody pointed out that they don't make enough effort for new patients to see primary care…read moredoctor. As I have just moved to the area, I have been trying to set up an appointment with primary care doctors over last 8 months (I actually want to visit a specialist that with my insurance I should be able to book without first visiting primary care doctor, but in this particular hospital they want you to have it). For a long time, they were saying they will have new opening over summer. Last time I called, the lady said she will check if there is primary care doctor available, came back 10 minutes later, and started to inquiry about all my symptoms in detail, check my history in their system (I was once in ER) and what I want to see a doctor for (fresh results indicating pancreatitis). Then she has put me on hold for another 10 minutes, and came back to tell me that unfortunately there is no primary care doctor available in the area, and she can put me on the wait list. Given that, I have an impression that this hospital has some type of DISCRIMINATING policy/strategy that SHOULD NOT BE LEGAL.

A present for the dermatology department…read more Tag: Kids practicing medicine Pros: Got an appointment super fast, clean facility, good parking Cons: Holy crap where do I start 1. They gave me a resident. Ok I understand this person is learning but this person seemed to be more concerned with getting me out of there and heading on his vacation to Europe. Kid word of advice, "If you can't keep your mind on your job when you are 27 years old because you need a vacation perhaps this is not the right job for you." Very quick patient assessment, he missed parts of my body on his scan on my skin, was too concerned about documenting his findings, fought with me about the prescription the last experienced dermatologist gave me the last time, filled it, gave me the wrong prescription, gave me no instructions, forgot to have me pay for the skin tag removals and walked out of the room 2. I went to the front desk because I knew I had to pay for the cosmetic stuff, but they said, 'No you are OK" 3. 3. The billing department called me obsessively the following Monday (I had the work done on Friday) twice a day everyday till I called them back. They called me on my cell during work while I was at a client. Sorry kids not dealing with you. Word of advice to billing, "When you F up and don't collect send the patient a bill first. If they don't pay send them to collections then have collections bug the crap out of them. However, don't try to cover you own behind by unprofessionally calling literally one hour after the fact (I left at 4 PM on Friday, they started harassing me at 9 am on Monday)" Word of advice: Have the attending come in after the fact and check everything. Dartmouth you did a crappy job I would recommend avoiding the residents.

This office needs improvement. Some of the staff running the office are unprofessional. They also…read moredon't follow through on requests, so I have had to call multiple times for the same thing. This put my health at risk, so I ultimately decided to leave their practice.

I was a client of this practice for over 40 years (yep. I go back to the Perkins. Parrott, and…read morePeski days). I recently found out I had been "dropped" as a client. Admittedly, I only go to my PCP when I need my PCP. which isn't often. Being dropped after 40 years was a bit of a surprise. Being spoken to rudely when I called to query about this should have been expected, I guess. This practice isn't the family practice I remember.

Great doctors, nurses, staff etc. Horrible Patient…read morerelations and care review The hospital is defaming me in my medical records in a way that will harm my healthcare for the rest of my life and they dont care. Its clear they never bothered to look into the case and just tell me the same thing over and over- your case is "resolved" Of course its not resolved and they are defaming me but they do not care. I have caught every supervisor in lies and they do not care. I figure this must be how inmates are treated when incarcerated. I cant say enough bad things about the patient relations team above the lower level workers- who are nice and just doing their job The supervisor? Atrocious

I recently had surgery at Dartmouth Hitchcock Hospital in Lebanon. I had the most professional and…read morecaring discharge nurse. I don't know her name, I know from her accent she is Brazilian and worked at 4W. I am 77 years old and have been cared for by many good nurses, but never one that cared for me like I was a member of her family. I hope others will as lucky as I was to be discharged from the hospital by such a professional!