We love Cincinnati Children's Hospital and the Mason location is one of our favorite campuses to go…read moreto. We live about 45 minutes away from the downtown hub so we try to go Mason when we can. When you enter, we head all the way to the back, passing restrooms and lots of colorful artwork done by local students. There is usually someone at the first desk taking names to check you in upon arrival. When you sit, it doesn't usually take long for your child's name to be called to one of the desks where you finish registration. Sometimes, you are also given a tablet to finish some questions if it's been awhile since your last visit. Then you wait for your doctor to be ready. This location sees many different types of patients. I can only speak to what we've been there for but I know there are many options when visiting. We've done: ENT, Orthopedics (specifically for Scoliosis), X-ray, hearing test and the Urgent Care. We love all of these available doctors coming closer to us. Now, some doctors take more time than others to get to you. We've sat in the waiting room for 2 minutes and for 25. We've sat in the patient room for similar times. But those times are based on the doctors, not the location. We like the cleanliness of the space, the friendliness of the employees and the close parking. The place always smells clean. It's easy to book your next appointment on the way out! And our favorite part is that we usually stop for a quick bite to eat or a sweet treat on the way home thanks to all of the restaurants and establishments close by! I highly recommend visiting this office if you don't want to make the trek to Cincy!

Don't go here if you don't like surprise bills for random things. Feels very scammy to me.read more

My son has been coming here since he was a newborn. He's now 13. This office is courteous and…read moreprofessional.

Sorry to have to do this because I like the doctors nurses and APN's a bunch. However they can only…read moredo so much. The Admin staff is quite rude and disrespectful. The admin called me a pill seeking parent as I tried to refill my daughters prescription (29 days into a 30 day prescription). To which I reacted poorly and said this is "GD BS". Then I was transferred to a manager who proactively did nothing but reiterate that I was pill seeking. Just wow. I admit it was my fault for swearing but after being called a pill seeker I actually quite proud for not going further as they personally insulted me. Run away now

Love this place. All three doctors bring great professionalism, sound medical advice and their own…read morepersonal acumen. Highly recommend them for routine visits and that fast prompt call in the middle of the night or same day help needed fast.

This is an outstanding healthcare practice. Our kids have been patients since we moved here nearly…read more12 years ago. They have cared for them from pre school through high school. They are an incredibly caring, professional group of individuals. They have been outstanding in dealing with whatever health issues have arisen in a timely and effective manner. We would not trust the health of our kids to anyone else. The office staff is professional and respectful at all times and been a pleasure to deal with. This group is simply outstanding!

I Googled the practice to have a quick and easy way to get to the website, saw these Yelp reviews…read moreand had to stop to leave my own. I was SHOCKED by them. Hopefully, I can give some good and current information to those seeking a new pediatrician. I have been with this practice since I was young enough to be there. My 4 children have all been patients and just their care alone has covered the past 25 years. We have not seen every doctor in that time span, but have seen the majority of them. Over the years they have been seen routinely, for illness, for mental health reasons and for medical emergencies. Because of their diligence, care and concern, two of my children are alive after extremely scary situations - one that happened when my son was an infant and one when one of my other children was 12. The good: Aside from a doctor years ago who is no longer with the practice, we have always been listened to. Our current pediatrician who we see for routine visits and ADHD follow-up is a PARTNER with us. He listens, thinks outside the box, empathizes and we never feel dumb asking questions or asking for help. Two of my children have extra needs - so we see numerous doctors outside of Suburban. A doctor like this is hard to come by and we are so grateful for him. He always remembers the little things, always treats my kids like their opinions and needs matter and we never leave a visit without laughing. We NEVER feel rushed and we never wait long. I have gone to visits at Children's before where we have waited 2 hours to see a doctor for 10 minutes. We never wait more than a few minutes for the doctor to come in and nurses are in to do vitals almost immediately once we are in a room. We often have to see other doctors or nurse practitioners for sick visits and they have always been nice and thorough. If they feel they need another opinion of one of the senior doctors they never hesitate to seek them out. We NEVER have had to go back for test results like one of the other reviews mentioned. In fact, the nurses always call as soon as they receive them and the doctors have even personally called me from time to time with test results or to check up on us. For sick visits, we are always seen the same day even on the weekend. We have had doctors meet us at the practice after hours on the weekend as well for more serious needs. They honestly go above and beyond. The billing office has always been great at answering questions and has sorted out annoying insurance issues for us several times. The bad: The front desk staff hasn't always been the best over the years. Sometimes they are great. Sometimes they aren't super personable. Once you get past them, the service is great. It is sometimes frustrating to call and not get a person. Almost always I have to leave a message to have someone call me back. That can be frustrating if you are calling from work and can't sit by the phone. However, they do have a patient portal system where you can message nurses and doctors and I always get my messages answered quickly using that system. Professionally I work with children and I have sent numerous families there over the years. I have never had any of them complain or say anything but great things. Hopefully, this has been helpful! We will always be Suburban patients!

Even though I do not like to frequent a hospital. If I do have to go this is my hospital of choice…read morefor my kiddos. They front desk always greets you with a smile. They have lots of resources all in one building. They do an excellent job on the decor. In fact, so good that even when your Child feels the worst ever. When they walk into that place they get happier. You can tell the. Iraq's really care about your child. The doctors talk to you in a way to help you understand their thought process and even though it may be frustrating they will admit when they don't know. Now for the secret. Shhh. They may have popsicles for the kiddos if you ask.

From the owner: Cincinnati Children's offers pediatric urgent care at six locations for patients up to age 21…read more Walk-ins are welcome, or families can reserve a spot online up to 12 hours in advance. Services include treatment for minor illnesses and injuries. Virtual urgent care is also available 24/7 via CincyKids Health Connect.

Wait one cotton picking minute! WHY is there only one review on here about the best doctor on the…read moreplanet?? I mean when our Mason Deerfield Twp. Facebook group sends out recommendations for those seeking good doctors, it usually rolls for 20 and 30 minutes with reviews and Dr. Krzeski is amongst the top recommendations there. Seriously though, this man is one of the best physicians in his field. Humorous, funny, non-egotistical, respectful, and makes kids feels soooo comfortable. We love this man. Kudos to you, Dr. Krzeski for doing what you love and knowing why you wanted to do it. You rock!

He is the best Doctor !!! You call that day and get your kids in that afternoon when they are sick…read more!! He is a nice man !! The children love him !! TY For being a great doctor for my kids !!!

I went there for a check up, I am an 18-year-old girl, I had Dr. Ellen Kellogg. She made rude…read morecomments about my sexuality, my culinary career choice, my appearance. I can't imagine this woman working with younger children and being this disrespectful. As a healthcare professional it is your job to make sure your patients are as comfortable as possible. Seeking medical assistant should be judgment free. This woman doesn't belong in a doctor's office, especially not with children.

We love Springdale Mason Pediatrics. My boys see Dr. Leanza and my daughter sees Dr Heather…read moreMittiga. They are both great.