A local bank that takes care of its customers, but which also has national connectivity. When all…read moreis said and done, if you have a need you can go to a local branch of the Conway National Bank, and the staff (who live in the same town!) will help you in person. Try that with an online bank!

I have been with Conway national bank for probably 10 years. my account was recently hacked so I…read morefiled a fraudulent claim it took 7 hrs before I could get my card cancelled I then waited the 7-10 days for my new card. I got my card it had my name on it so I activated my new card. so I started using it. I have 3 accounts 2 minors accounts well my son called me and told me someone was spending all the money in his account so I told him to call and file a claim so he did. the lady he talked to hung up on him and never cancelse the card. I then went to the bank and stron voiced my concern and told them that thee fraud department sucked well come to find out they sent me my new card with my name on it linked to his account so unknowing to us I was the person spending his money. wich we didn't know at the time. they would not reverse the charges to his account. even though it is there fault. hi talked to the manager and she said that she was the complaint department so that's not going anywhere. they claim to be family bank they are not. I have closed all my accounts with them. I will never bank wit them again. they can't fix anything or issue a debit card correctly. so I know don't have a checking account because I couldn't trust Conway national bank with my monet any longer. I would choose another bank if I was any of you. I noticed that they had 3 stars before I even left this review. smh. big corporations never seem to be held accountable so please spread the word that Conway national does not care about you or your money again I was a customer for 10 years. never again.