Easily one of the best CPA firms I have ever worked with. Knowledgeable? Check. Responsive? Check…read more Competent and reliable? Check and check. These folks care about their customers and their community and it shows in their commitment to non-profits and people. Thank you for your professionalism and kindness in helping my business and family with our accounting and taxes these past few years!

Don't count on this company to stand by you. If you are looking for a stable, long term…read morerelationship with an accountant, avoid Vine Dahlen. My 93 old mother was left high and dry, terminated as a client with NO explanation offered whatsoever. Her tax preparation requires nothing very difficult or out of the ordinary. Vine Dahlen was compensated at a very high rate for the couple of hours it took to complete my Mom's tax return. Perhaps she didn't provide enough revenue for Vine Dahlen? Perhaps they are ageists? My mother is a sweet old lady who always paid her bill on time. She mistakenly thought she had a reliable accounting firm that was as trustworthy as she is...

I had some difficult taxes to be done, Annette , super helpful ,and professional .Very strongly…read morerecommend her service !!!!

Annette is very professional. And she's also very caring and kind. All my interactions have been…read morepleasant and informative. I am a tax idiot so I appreciate that Annette is so patient with me and all my questions and repeat questions. Lol. The one thing I love about Annette and her business, is the fact that after she's finished and files your return for the year. She is still with you all year long. Meaning, you can contact her any time and ask a Tax Question. Like recently, possible news of my wife might finally be getting her long awaited insurance settlement in next couple months. So, I contacted Annette and had a couple questions about the adding income and how much to save/pay Taxes. I will continue to use Annette's Tax services in the future. Thank You, Satisfied Customer

I should have given them a review a while ago, they have been my accountant for some time, really…read moreliked them. Keith, who is the principal is a lovely human and easy to talk to and very knowledgeable, as is Cynthia. The office manager, Latanya, though, is freakin' amazing - so organized and probably holds the whole thing together. They are great if you don't get into very complex corporate structures or obscure tax laws (such as QSBS rollovers), but once things get complicated, you should move to a bigger firm. My assigned accountant was Mark, and he isn't as organized as the others, but he has since left, and the company has merged with a company in the midwest. It was well timed because my companies have gotten more complicated, and I was ready to move to a bigger firm. Still recommend them for small businesses.

I initially reached out to Heidi last year when I had some questions about a home sale and estate…read moreissues. How someone treats me on the phone, especially when they answer questions even though I am not their client, will let me know if I want to use their services. Heidi was awesome!! So when it came time to do my now complicated taxes, I went right to Heidi. Heidi worked hard to ensure my taxes were done correctly and at a reasonable cost. I have already referred one friend and will continue to do so!!

I have used James Russel personally for the past two tax seasons.Eli has done both returns.He is…read morevery knowledgeable and able to answer questions quickly. Also,personable and polite.He is quick in getting the returns done. Paul,who just retired,also did my Dad's estate returns.He was very good as well and was quite impressive too.

I had done my taxes all my life, until life got complicated, and I ended up needing professional…read morehelp. Parents estate issues, rental property challenges, deceased spouse, change of job, retirement investments -- all were going to be a bit more than I could chew. So I reached out to the team at James Russell, and met Tracy Moshinsky. Tracy guided me through the process of pulling all the correct information, and completed/ submitted all the proper forms, with a smile. Not only did I get my taxes done properly, Tracy went over (in plain talk) the year with me, and asked me about future events, which would affect my taxes in the next year. The old adage is "you get what you pay for" - and, with accounting, if you pay for a professional team, with years of experience, you get just that - professional advice, long range planning, and great local people. Its a truly valuable experience to use James Russell CPAs to help out.

Overpriced with little respect for client rights and satisfaction. $495 for 40 minutes of time…read more What followed after was I found a higher tax return elsewhere after double checking the Lake Steven tax accountants work. I lost trust in the company after this and did not want to provide further personal information they requested nor continue in a client service agreement. The front desk rebutted this with a threat to file our tax return anyway since that's what I authorized in a document signed (causing a double filed return and problems with the IRS I imagine). No partial refund authorized. Be careful with this company!​

I made an appointment inquiry online. They have a form to fill out and a deposit of $100 towards…read moreyour service is paid. Then you get an appointment. Correspondence was quick and friendly. Office is upstairs, has a large waiting area with plenty of snacks. Mr Farmer was pleasant and worked quickly through our past and current tax situation. Answered my questions and made suggestions for next year. We received the final documents through a share file. We returned our signed paperwork through this sharing method. So nice not to have to go back in. They file electronically and gave us all the info to make our payment to the IRS. I was pleased with our services here.

My wife and I have worked with Scott for years but have also chatted with Rick and Teresa as well…read more He has saved us a great deal of money and is always willing to take the time to explain things thoroughly. I would say the business as a whole seems pretty busy, but they are trustworthy accountants. All three are a pleasure to work with.

Great CPA firm, staff is friendly and knowledgeable. They've been doing my taxes for years and have…read morenever had any issues. I'd highly recommended them if you have a larger return to prepare.

First time using this business and was extremely happy with our experience. Warm greeting by the…read morereceptionist, and the tax preparer Teresa Shepard was thorough and easy to work with. Very happy with the fee charged. I highly recommend if your looking for a real person that's local (in Snohomish) to have your taxes professionally completed.

Thank you for all that you do. Explains things in away that I can understand and everyone in the…read moreoffice is super nice. ​

$500 to file a single 1040 is way too expensive. What's more, I was given a multi-page client info…read moresheet that required me to enter all the data myself which begs the question "what exactly am I paying for?" I never met Paul, nor received any illuminating tax strategy advice of any kind. Overall a poor value

Paul was referred to me by a friend some 15 years ago. I keep coming back to Paul, year after…read moreyear, because of his attention to detail. Though we only meet once a year, he always asks for updates on the family and our hopes for the future. There's almost nowhere else I find such a personal connection in the course of business. Strange as it sounds, taxes and all, I look forward to our meetings. Paul engages with a back-and-forth discussion about current tax laws, offers options my family and I might consider for the long term, and gives constructive feedback regarding freestyle financial decisions I made without counsel. Paul has a vested interest in his clients and treats us like family. We have a solid foundation built upon trust. That's a lost art in business these days. For as long as Paul is willing, my family and I will go nowhere else for our tax needs.