We bought some exercise equipment from Decathon on-line, an exercise bike, a treadmill and an installation contract. We specified we had a narrow road to our house. The delivery company showed up in an 18 wheeler truck that would not fit down our road. They told us they would be back the following day in a smaller truck. They never showed back up,
. I traced our delivery to find out that our equipment was returned to the warehouse in Malaga. I called the delivery company to find out what was happening. They were very rude. I called Decathlon and they were not helpful at all. I had to do my own research to figure out how to file a return. The whole process was very frustrating from the beginning due to lack of communication and follow-up. They have held our money since the beginning of the order, which was around 6 weeks ago and the return takes up to 14 business days. Iwould not recommend doing business with Decathon, ever. read more