Just great people work here. My whole family loves all the staff. Dr Nichols is super helpful and…read morecares about his patients.

Dr Nichols and Staff provide exceptional eye care and services. He is very thorough and…read moreknowledgeable. Staff is very friendly and helpful. The Eye Glasses Center has a nice variety of eyewear and also provides catalogues which expands options. Special kudos to Amy the front area receptionist. She always is welcoming by and goes above and beyond answering our questions. She truly knows how to make us feel valued.

I made my appt online over a month ago. I arrived for my 9:20 appt. The girl said they had been…read moretrying to reach me to confirm for several days. Someone called me last week and I spoke to them and confirmed then. I told her this and she said she showed no record of that so they canceled my appt. This irritated me because I have anxiety issues and today was one my high anxiety days but I made myself go anyway because I can't see well. She made me an appt for 140 today but I didn't want to hang around all day in town waiting to go so I canceled it. Don't plan on going back.

TERRIBLE clinic. The first time I went, I waited 2 hours. When I finally saw the doctor, he assured…read moreme that it usually doesn't take that long. So I gave them another chance. Nope... you literally rot in the front for an hour and 40 mins and then your exam is 20 minutes. I will never go back, no matter how nice the doctor is. Take a hint from your terrible reviews and make changes in your office.

I had cataract surgery at the Mt. Pleasant office nearly two years ago. While the doctor and his…read moreattendants were very professional, the office staff was not. They're billing practices are horrible. They sent me statements that did not reflect what I had paid and which demanded additional payments. When I called to discuss it with them they wouldn't answer my questions and told me they were too busy to talk to me about it. The follow up visits at Advanced Vision Care in Sulphur Springs were not billable yet I also got another bill from the Sulphur Springs office. Next, over a year after surgery, I get another bill from Mt. Pleasant saying I owed even more. I won't do any more business with either office and I certainly don't recommend them or their associates.

Everyone at this office is a pro and I was given the very best treatment. When my husband and me…read moretold them we wanted to try riding our cataracts in another way they did not laugh but told us to come back in 4 months to check results. Four months later our check up showed great improvement. We do not need cataract surgery now. This clinic is a rare place to go to get the help to look at all ways to get great eye care. They do not look for ways to get your money. You will be treated with respect and kindness.

Do NOT use this office!!! Very poor customer service and will not warranty their glasses. After 4…read moremonths, my new glasses lens became blurred with spiderweb like crazing. I returned the glasses and 3 days later I received a phone call from Dr. Spearman's office saying to just come pick up my glasses that they WILL NOT replace under warranty nor did they even offer to replace lens for a price. Unbelievable!!!! Other eye care offices warranty their lens for at least one year and some for even 2 years. Glasses are very expensive so beware of this office! After thinking it thru, this office must use a very low quality product for it to only last 4 months!