I had cataract surgery at the Mt. Pleasant office nearly two years ago. While the doctor and his…read moreattendants were very professional, the office staff was not. They're billing practices are horrible. They sent me statements that did not reflect what I had paid and which demanded additional payments. When I called to discuss it with them they wouldn't answer my questions and told me they were too busy to talk to me about it. The follow up visits at Advanced Vision Care in Sulphur Springs were not billable yet I also got another bill from the Sulphur Springs office. Next, over a year after surgery, I get another bill from Mt. Pleasant saying I owed even more. I won't do any more business with either office and I certainly don't recommend them or their associates.

Everyone at this office is a pro and I was given the very best treatment. When my husband and me…read moretold them we wanted to try riding our cataracts in another way they did not laugh but told us to come back in 4 months to check results. Four months later our check up showed great improvement. We do not need cataract surgery now. This clinic is a rare place to go to get the help to look at all ways to get great eye care. They do not look for ways to get your money. You will be treated with respect and kindness.

I made my appt online over a month ago. I arrived for my 9:20 appt. The girl said they had been…read moretrying to reach me to confirm for several days. Someone called me last week and I spoke to them and confirmed then. I told her this and she said she showed no record of that so they canceled my appt. This irritated me because I have anxiety issues and today was one my high anxiety days but I made myself go anyway because I can't see well. She made me an appt for 140 today but I didn't want to hang around all day in town waiting to go so I canceled it. Don't plan on going back.

TERRIBLE clinic. The first time I went, I waited 2 hours. When I finally saw the doctor, he assured…read moreme that it usually doesn't take that long. So I gave them another chance. Nope... you literally rot in the front for an hour and 40 mins and then your exam is 20 minutes. I will never go back, no matter how nice the doctor is. Take a hint from your terrible reviews and make changes in your office.

I just completed my annual eye appointment at Dr. Decker's office. The staff there are absolutely…read moreamazing. The receptionist is courteous and is extremely knowledgeable about her job and Dr. Decker is very efficient and did a great job in getting my prescription correct for my new glasses. I would highly recommend them to anyone that needs to get a new eye exam. Five stars from me!!

Dr. Springstead is always so nice to me and my husband when we go in for our annual check ups. I…read morethink my husband drives her. But crazy at times but she always just laughs it off and continued to offer great service.

I'm a new patient of Dr. Burling. I'm disappointed in the lack of communication with him. He…read moredoesn't know my history and doesn't seem to want to get to know. I think he maybe a good doctor if his bedside manner improves. I'm not looking for a high just a helping hand in my situation. I don't expect him to spend hours with me but would appreciate a response when I'm experiencing some problems.