I am singing praises about this location and about Ms. April McHenry. I contacted April and…read moreinformed I would be very interested in renting one of the houses when available. First we all know moving can be a headache but when moving from out of town can be even more frustrating. When I say Ms. April has been a charm and made this a very easy process I give her high praises for her professionalism. She answered all questions I may have had and kept me well informed. Not physically being in the state of Ohio, April did not mind answering my questions anytime I may have called or email. Easy transiton and I love this locations. Thank you Ms. April from Sonya

Overall these 55 and over apartments are nice. The four buildings are locked for security. There is…read morea number to call for off-hour maintenance problems. The property is well presented, tho the maintenance staff is small as worker turnover seems to be high. Each building has one and two bedroom units, and a nice lobby to sit in and visit, or wait for a ride. Everybody has a mailbox here. The common building has a large room for activities and parties. Bingo, speakers, potluck dinners and games are monthly. There's plenty of parking, and garages are available. A lot of people walk the green area and parking lot. Solon's Senior Center, the City Park, and Giant Eagle Market Place shopping center are nearby.

I have lived in Pebble Creek apartments for 6 months and so far I would have to say I am, for the…read moremost part, very pleased about our decision to move here. I'll start with all the things I like about the place. The apartments are very spacious and kept up very well. The complex looks incredible. They go to great lengths to keep the place clean and inviting. The property management team has been nothing but wonderful and they are typically very quick to respond to any problems. The complex is located just a couple of miles away from downtown Twinsburg and most every store you could need access to. For those who are looking for easy highway access for your daily work commute 480, 271, and route 8 are easily accessible from the complex. The complex is also close to several gyms and great restaurants. I've never felt slighted by the lack of amenities (pool, on site gym, etc) for what we pay a month, especially considering how well the place is kept up and how nice Twinsburg is. There are a couple of draw backs with the complex. As the other reviewers mentioned, the cable/internet situation is a problem. When you sign your lease you sign up to have your cable provided by Dish network (through Windstream) and your internet through Windstream. If you've ever had the misfortune of working with Windstream you know why this is a problem. Needless to say their customer service is terrible, and because they own the Dish contract it's very difficult to get decent customer service from Dish. Ok, no problem just disconnect and get someone else, right? Wrong. Because Windstream bought out the cable for the complex they still charge you a $50 a month access for another company to use their outlets. All this may seem minor but after a few brutal customer service phone calls you'll understand the problem. The other issue I have with the complex deals with the number of parents who tend to pull their car up to the complex exit and sit there with their kids while they wait for the school bus. This also seems like a minor issue but when you are trying to get out the door for work it can be a little frustrating trying to navigate a line of cars when you don't know who is waiting for a school bus and who is also about to pull out and around the line of cars. The management staff has tried to address the issue but they are largely ignored. While we are moving out of Pebble Creek in a few months due to job changes, I would absolutely recommend the complex to anyone looking to move into a nice, quiet, neighborhood in a nice town.

Lived there 2 years and the rent increased nearly $500 per month from the time we signed the lease…read moreuntil we moved. Management not at all responsive to resident's needs unless you are one of their favorites. Very few activities, with little participation. Observed crimes on several occasions in poorly lit back parking lot. Management refused to install additional security lights, citing cost as the reason. Moved out in May 2025 and as of August 2025 still waiting for return of security deposit, although we were promised it would be "expedited and sent by overnight delivery". Although the apartments are nice, there is no benefit to living here.

My mother just moved into Glenwood Square apartments and is happier than I have seen her in years!…read more First, I have to thank Jen and Frank who run the place. They have been very helpful and have gone further than expected. Frank came in on a Sunday to fix the door handle as it was having some difficulties for my mom to turn the key (tight, new lock). Jen went over to Drug Mart and purchased a splitter for the cable, put it on herself and got my mom's bedroom and living room TVs, phone and internet working. Both have gone out of their way to help their tenants. Second, the place is so lovely and quiet. The view from my mom's apartment is so beautiful and everywhere is very quiet. Everything is so new and clean. And it is great that there is a washer and drying right in the unit. No public clothes washing. Also, the gas and water are paid for by the apartment, which reduces my mom's bills significantly. Last, the other tenants are very friendly and nice. My mom is enjoying being able to sit and drink coffee and chat with everyone every day. She never had that being so alone in her big house. She is so looking forward to all of the social activities that are planned, like Bingo, new tenant welcomes and especially going to the Note-Oriety Showchoir shows. I would HIGHLY recommend this Senior Community.

Current residence over 12 years. Arbor Glen Apartments has…read morebecome a very undesirable place. Rent has increased 8 precent 2022. Not sure why the rent increase varies from $45.00 up two $96.00. Only 1 cleaning person for seven building. Maintenance staff 1 1/12 .Repairs take over 30 days. Property management has change at least 4 to 5 times within the last three years. Our new property manager whom we prefer not to name. Has an attitude talks down to you. We have become very unhappy paying top dollar and this property becoming a dump. We're doing our best to move once our lease expires. PLEASE consider this information as true. Because it is.

I live in a non- smoking apt. so why are they putting a smoker above me I cannot enjoy my apt. or…read moreopen my patio door or be on my patio because the smoke makes me sick .... called office many times still no resolve just crazy !

Lawrence is always polite. He listens and let you explain the problem, and he works hard to…read moreresolve the issue.

I have lived here for 16 months and have been very happy with the community. Management and…read moremaintenance have been amazing, and ownership has demonstrated its commitment to preserving the physical property through regular capital improvements.

Even after moving this place is horrible! Had my apartment professionally cleaned. Only to be…read morecharged for "bag of trash" in laundry room. And a charge to replace the carpet which was damaged cause the upstairs unit had a leak. They found random additional charges to ensure I didn't get my security deposit back ie charged me for renters insurance which I have had since the day I moved in. Then I got a bill in the mail asking for an additional fees to be paid which was different from what their electronic system reported. Listen! If you have other options chose the other options!

We have cracks in our ceiling and walls and they wouldn't come even check it out until about 4 days…read moreand when they looked at it they said that they would have to take about another 4 days to paint it and fix it. Maintenance is pretty good. Apartments other wise are pretty good. Pool is good and gym is great clean.

Very nice place with nice management. Very quite area. Gardening is done almost weekly as well as…read moredumpsters emptied weekly. Very safe area. Great if you have pets.

Within the last 4 months Twinsburg Senior apartments has really gone downhill, with the maintenance…read moreman retiring in new office manager, The new maintenance man has no experience and nothing gets fixed around the building. One of the hallway doors leading outside is broken and is a fire hazard even though we were told it wasn't, It's been over 2 weeks. All the lights in the building have been burnt out for way over a week and there must be an electrical problem that hasn't been fixed. The new office manager from what I have been told can be very nasty and has made two of our residents cry. It's not the same beautiful place I remembered.......