We had a 2 pm appointment today to discuss and get an estimate on remodeling our main bathroom. The…read morelady we made the appointment with at the York Home Show never showed up or called! Oh well, there are other contractors that do the same work !

This is our "mandatory, per contract", kitchen review:…read more -we asked for reface, got talked into a full remodel, which we wouldn't have done if we hadn't been misled about financing -mislead about how long installation would last; told "no longer than two weeks, we don't start until we have all of the product in house"; were also told that they do not hire outside contractors- also false -things were not, in fact, ordered in time (floor), not must wait a week or more for floor to come in and someone to install *leaving us with no kitchen for an extra week and a half when we were promised a week installation -- specifically after being called (early) and being told that the flooring was in, could it be started the next day, contractor shows up, "uh yeah I don't have all of the flooring and they don't know when it'll be in" -we're not told lead time for granite installation by anyone at time of initial project start, then told we had to wait 3 days for granite to 'cure' and it doesn't LIES - to be clear, this would not have been an issue had we known up front -did not include items in the renovation plan that were talked about from initial meeting (ie: under cabinet lighting that had to be added last minute) -did not explain that the new floor would be installed over the existing floor -installed lazy Susan's into blind corner cabinets after specifically said not to; asked for shelves -trash can / recycling cabinets do not function properly, and still don't; we're told they don't know how to fix it -knew what sink we wanted at initial start and measured and at installation told us we could not have that sink because it would not fit based on the measurements when he's the one that took the initial measurements; bought own sink from home depot -cabinets did not match blueprint measurements -installers did not know that they were supposed to be installing the backsplash (more miscommunication); did a very rushed job; pieces missing, cracked; its still covered in grout -were not given any timeline for the installation; took weeks longer than expected -the edge of flooring where it meets the carpet was not going to have a transition strip - HUGE FALL HAZARD in 4 different places; had to almost beg to have the strip put down -did not seal vanity countertop in powder room (just sat it on top of the cabinet) - husband had to do it and it almost fell on him -did not install electrical for dishwasher correctly; husband had to cut hole for it to go into the sink cabinet -backsplash measurements was way off - had to order more twice -contractor had to come by at 6:30 am on a day not scheduled to work, to move the cabinet to fit the dishwasher before granite could be set for dishwasher properly -had to add hole for dishwasher in the sink cabinet -installed baking sheet rack in the wrong direction, husband had to remove & reinstall -did not take cooktop gas line into account and after the granite company placed it, the cabinet drawer didn't close all of the way; had to be adjusted because the drawers would not close -we had just had the house freshly painted and they scuffed many areas and wouldn't touch it up -sold custom appliance 'garage' with non- movable shelves- meaning, that the microwave we currently have is the only size we will ever be able to fit in it; microwave is back on the counter & we told them not to install the 2nd appliance garage as the contractor said "it was put together incorrectly" and was unsure when it would be ready - holding installation up, again -slow close drawers that are not slow to close; they never actually close and have to be pushed in ** The "person" who sold us on this project, who is the co-owner or this circus, is nothing more than a manipulative con artist, nothing short of a used car salesman. This project a disaster from day one and absolutely nothing like what was "promised", nor on the imaginary timeline given. -blatantly lies when questioned about above mentioned issues -car salesman mentality -rude, always passing blame to someone else -extremely rude customer service; tag line is: "I can neither confirm nor deny that " and no one ever calls back --3 weeks in, found out MULTIPLE people "no longer with the company" and items weren't ordered or put together correctly thus changing the completion timeline - never communicated anything to us (the client), 2 days before Thanksgiving, we have an incomplete kitchen and half of a floor -let my dog get out because they couldn't manage to shut the door all the way when asked to multiple times -at one point at the end of install, my husband emailed photos and the above list of complaints and work that needed to be corrected before we would sign off to co-owner who then sent it to the contractor who has been working on our house. Little be known to him, he sent it to someone at the company who then called my husband saying he was the product manager, and was very upset to be learning

We are a new customer of Central Penn Plumbing as we recently obtained a maintenance contract…read more Unfortunately, one of our units last week failed and was unable to provide heat. Upon contacting Central Penn, they explained that if we wanted to have them out afterhours we would be charged the emergency rate and suggested we go on with the regular schedule as we had an alternative heat source. I declined that offer and decided to have the emergency repair completed. The first tech that arrived was unable to fix the problem as parts had to be ordered. The following day I received my quote and approved of the repair; however, prior to the part being completed the service manager Damian arrived to ensure that it was the proper fix. He was able to get us temporary heat until the part was due to arrive. We gave them a deadline of when it had to be completed, and they went out of their way to fix the issue. Other parts failed while we waited the few days for the work to be scheduled, causing additional work; however, we remained a priority to ensure the work would be completed within the time we provided. My overall opinion of the company and the work performed is that they do not take advantage of their customers and try to provide accurate and timely service. They also listen to the needs of the customer and work within their schedule.

I have used this company for my business 2 times now and I must say they are awesome! From the…read moremoment they answer the phone to the time they finish the work they are amazing. The technicians they send out are always punctual and polite, they give you the information in a way that everyone will understand. Anyone in this area that wants to support a small business this is who you should call!

Todd remodeled two bathrooms and they are amazing! the attention to detail was fantastic. of…read morecourse there were a few surprises as the old came out and Todd had easy, cost effective solutions that kept everything looking cohesive and even better than I hoped. He also helped close in a room/added a closet. He was really thoughtful about how to make everything work in the layout adding value and better use of the space.

We just had Todd do a total Bathroom remodel In July. We are extremely pleased with the finished…read moreproduct. From start to finish, Todd does it all. We've have more well known remodelers do other work on our house and Alone Eagle's workmanship is as good if not better than anyone else's. The nice thing is there are no subcontractor's so he eliminates any potential delays. Without hesitation I would recommend him to anyone. Here is a picture....you judge for yourself!