They were helpful, had nice items, not junk. Give kids free items at times. Love this store and…read moreworkers!

Change your hours on Apple Maps. It says your open on Sunday.. drove all the way over here and…read morethey're not even open.

So beautifully organized and the staff is so friendly. I love dropping off donations here as well…read moreas picking out some clothes. Everything is clean and color coded

So amazing I loved it!! Can't wait to go back. Had great stuff and the woman working was so nice.read more

We have stopped by several times and while we didn't buy anything we continue to stop by as you…read morenever know when that one item will be there you need. Go look and enjoy.

Interest array of items to choose from. Some old authentic Hawaiian items to newer trends.read more

I stopped in a the recently relocated store. It was a great location, near Costco, so it's easy to…read moreget to and has plenty of parking. Great selection, displayed with care, and organized well. Good prices and staff was friendly and helpful.

Lots of stuff to go through to look what maybe fits your needs…read more Who ever is pricing the clothing needs to reevaluate the way they Feel and Think about each piece and how they're pricing them; why would I pay for used clothing at such at high prices when I can buy brand new at a Name Brand Store for a fraction of what they're pricing it at.!!?!!!! NO WAY I'D WANT TO BUY IT FROM THIS THRIFT STORE, as much as I want to support them, they're not going to make sales the way they're pricing things...

Oshima is a cool little shop we accidentally came across it going to the liquor store a few doors…read moredown. They have a good selection of nice clothes and gear that most other shops don't have. The service was very friendly as well.

Wrong customer service. Worker claimed tshirts were $10...Wrong....cashier charged $22. WTF!read more

Great product and staff . it's been a while since my last visit but other testimonies say the same…read morething.

Acted like we didn't exist…read more Completely ignored us when we walked in. Two people that seemed to both be employees were standing there having a conversation and didn't acknowledge us, which is fine, but they continued to stand in the way when I was shopping and didn't move to allow me to look at merchandise. I was able to crane my neck around them as they continued to talk, so I never bothered to say excuse me, but any other normal person would have realized I was obviously trying to look at things they were blocking. My wife found a trinket she wanted so we walked up to the register to pay. We waited for more than a reasonable amount of time while they completely disregarded us and continued their conversation. After a bit longer, we just put the item back and left. They never once gave any indication that they cared we were there, or even existed at all. Later my wife told me about the nasty sign out front. At first, she thought maybe it was a joke, but after seeing the way treat their customers, it seems just represents their snotty attitude. Don't like tourists? Maybe you shouldn't open a store for them.

We drove to Kona to find Hilo Hattie - it was not where it was 10 years ago on our last visit - it…read moreis now in a tiny maybe 1200 square foot store in an old open air mall next to the Ocean. It was mostly clothing and very little of the souvenir items that we expected. The only person running the store was very nice and chatted with us for a while - we left feeling sad that it is no longer the grand experience that it used to be

Beautiful fabric, shirts, dresses. Children, Womans Mens clothing. I love shopping at Hatties…read moreeverytime I visit Hawaii.

Had a similar experience to KaTrice G - pretty sure this shop is operated by racist gatekeepers…read more When I walked into the shop, the store manager was warmly chatting and laughing with another woman who looked just like her. Then, as their conversation slowed and she turned away to start walking in my direction, I tried to greet her with a "Hello" and a smile - it sounded like she was in a cheery mood, after all, and I wanted to continue to foster the good energy. I shouldn't have bothered; it was near miraculous how instantaneously her demeanor darkened, her smile evaporating like some bizarre stage trick. As she faced me, she couldn't even muster a nod of acknowledgment, much less a smile; she just glared at me with an intensely stony face, before swerving off to one side of the tiny shop wordlessly. Funnily enough, the only form of acknowledgement I did receive was from the other customer in the shop, who smiled at me hesitantly. The store manager made it to the shop's tiny front counter, where she proceeded to stubbornly avoid eye contact by scowling down at the countertop, motionless, for the next few minutes. Exactly what she was staring at was unclear, as there wasn't much to the little stand besides some pieces of jewelry on display and a payment processing pad, which I'm sure she's looked over many many times before. She refused to look up, even as I walked right past the counter to find my boyfriend. Suffice it to say, I got the message. I grabbed my boyfriend and steered him out of the shop. After we walked out and I shared my bewilderment from the singularly unpleasant encounter, my boyfriend noted that he'd also gotten a similarly wordless, cold stare as he walked by her in a different corner of the shop. It's that bewilderment that brought me here, to Yelp, to see others' experiences with this particular business. I think it's rather interesting to note that all the 5-star reviews on Yelp and Google come from people - tourists and locals alike - with looks that are reminiscent of the blonde/dirty blonde women featured on Lucky Cat's social media. Let me be clear here: I didn't walk into the shop expecting to be greeted, much less attended to. I've definitely dealt with my fair share of gruff, no-nonsense business managers in the past, and it's perfectly okay - I don't know what they're dealing with, and I've never expected to. However, the difference between the store manager's affable treatment of the other customer, and the reception (or complete lack thereof) that we received, was so jarringly stark, that I started looking the shop up online to find answers. It's remarkably hypocritical, considering the fact that the shop's Instagram page (https://www.instagram.com/p/BBWBwCiFaBl/?igshid=YmMyMTA2M2Y=) promotes the "placement of buddha statuary... to neutralize any negative chi," and the shop itself smells strongly of incense and sells "new age" healing/cleansing knick-knacks like sage bundles and crystals and sound thingamabobs - notes ripped off of indigenous cultures with impunity. And the clothes were basic. Usually, I try not to knock small businesses, because I know that an owner's heart and soul goes into it, but since I've had such a horrible experience with this soulless business, I'll just be honest: the products look like fast fashion items they're purchased at a discount from dubious producers overseas and sold for a premium under a veneer of island exoticism. Even worse, the selection is lazy, your numbingly predictable Western vision of an exotic "Eastern-influenced" (read: appropriated) alternative lifestyle, with nothing distinctive to offer. Really, who are you kidding?

Don't go here. Walked in and was blatantly ignored by the lady working there. I first gave her the…read morebenefit of the doubt thinking "okay she probably just doesn't want to talk." But then someone else walks in, who happens to also be yt, and she warmly carries a nice conversation w her. You could feel her energy towards me vs the other customer. Only difference is the other customer is yt and i am not. It's unfathomable how a store that profits off of native and asian cultures, can treat people that look like me this way? Stop using the aloha spirit if you're not going to act on it. Tired of this shxt. Lol all the good reviews are from yt ppl.. surprise!!