They failed to winterize my friends boat when was then stored in unheated garage and subsequently…read morefroze the block and the lower unit drive ruining the boat. It's now worthless. Don't use them

Great service and great people now running American Marine! Kristen and Chris are awesome! My boat…read moredied on the lake and Chris came and towed me in. They fixed everything perfectly for a fair price and had my boat waiting in the water. My battery also died when I got to my house and Pedro came over and jumped the battery. I am a customer for life! Kristen kept me up to date during the whole repair process. Get all your gas there!

The crew at Delavan Lake Boat Shed took great care of our boat during the off season, had the cover…read morerepaired, tuned up the motor and delivered to our slip as promised. The motor runs awesome. Looking forward to a great 2016 fishing/boating season. Our boat will winter at the Delavan Lake Boat Shed again.

From the owner: Delavan Lake Boat Shed, located in Delavan, WI, boasts 45 years of expertise in providing…read moretop-quality boat service and restoration. Specializing in old wooden boats while also taking on any job, their dedicated staff ensures each watercraft receives personalized care and attention. With a passion for preserving the unique character of every boat, Delavan Lake Boat Shed sets itself apart through its high standards, commitment to customer satisfaction, and a deep-rooted love for the craft of boat maintenance and restoration.

I reserved a pontoon boat here because it's significantly cheaper than renting one on Geneva Lake…read more When I made the reservation I was quoted $250 for four hours plus $10 if we wanted to put it on a credit card. Ok, great. We were told to meet at Delavan Community Park. We arrived to find out that there was a $3/person entry fee and that some boat companies covered this but ours did not. Would have been nice to know just to be sure we had enough cash. We proceeded into the park and were approached by a woman who had the waiver to sign and said the boat would be there shortly. I'm not sure who she was, but she was a bit snippy. Just to make things easer I had planned to use a credit card. However, when I tried to hand it to her she told me that the credit card fee was $10 per hundred, so $25. Uh, what? Already being up $18 because of the entrance fee, some of our group headed off in search of an ATM. When the boat and Brian (I think) arrived. He then confirmed that it was $5/hundred. Annoying. So they loaded up our coolers and whatnot before heading to the boat launch. The woman was on the boat and was saying they had to take "all that stuff off" and that some "clients had left their stuff on the boat" It was two large coolers (one of which was never taken off the boat) and two tow-behind tubes. Someone left all of that there? Doubtful. So we got the boat in the water, received a tutorial in boating and were getting ready to leave when they took the ladder away since they didn't think we'd be getting in the water. Despite the cooler temps, we still planned to swim. Then they informed us that the ladder didn't actually work with the boat, and if someone wanted to go in, someone else would have to pull them back on the boat. What? Ridiculous. This actually deterred a few people in our group from swimming, which was half the point of renting the boat. Using the cool weather as an excuse was BS, it was originally supposed to be 90 that day. What would they have told us then? He also made it sound as if the other ladder had just broken and this was the replacement, but we couldn't find anyplace where a ladder ever seemed to have been attached. We got to our first stop, dropped anchor and hung out for a bit. When we decided it was time to move on. We had trouble starting the boat. We've rented boats before and never had an issue. When Brian was giving the tutorial he mentioned something about setting one of the buttons for us but didn't really say what it was. Eventually we did figure it out. Also, there was a piece of trim that kept popping off and had rusty screws sticking up underneath it. Shortly after we took of with the boat one of the cupholders flew out of the boat. When we returned it, the woman made a stink about as if we'd thrown all the seat cushions overboard. Luckily, he was more laid back and said it was fine. Because the boat wasn't actually docked at the lake, when we returned we had to hang out and wait for them. They were on time, but we were a few minutes early and not being avid boaters it was a bit tricky for us to stay where we needed to be and out of the way of other boats. When we were pulling in they asked us to loosen some ropes that were fastened to the boat, then the woman proceeded to tell my friend he was doing it all wrong. There are at least two other places in the area with comparable rates, and given the issues we had - largely the rude woman and ESPECIALLY the ladder - I feel that I would try another place next time.

Absolutely horrible experience. Beware!! First Brian and his wife were a half hour late getting…read morethe boat out for our trip. No offer of reimbursement for the lost time charged us full rate anyway. Boat in dreadful, and would safe unsafe working condition. Stalled out on us 50 feet from dock when returning the boat. Had to be towed in. This was late in the evening so we were lucky to have a fisherman tow us in. Brian on the phone was not helpful. Saying only that it was too far for him to swim to us. Had to throw anchor in water to present us from hitting the shoreline. When we returned from our tow Brian and his wife complained the boat was dirty with seaweed!!! Seaweed brought up from the anchor we had just used!!! No apology. Just said the battery was dead. That could have easily happen to our family while on the lake. Use caution with these people!!!! For the sake and safety of my family I will never rent with them again!!!

We rented a pontoon boat for a 50th Birthday celebration. We requested a driver which was a perfect…read moreidea! We had the best day ever! Our driver John was awesome and gave us some Lake Geneva history too. I highly recommend Jerry's. From the time I booked until the end it was perfect. Amazing customer service! We will book with them again and recommend people too! Thanks!

We rented a jet ski from Jerry's for one hour last week. The price seemed to be standard within…read morethe area - $115 dollars per one hour or $90 per one half hour. The kids that checked us in at the desk, explained the regulations, and got us on the jet ski were all nice, but seemed very young. You must have a credit card that does not say debit or is not American Express to leave with them in case there are damages when you get back. Apparently there is also a Wisconsin law that you have to be born before 1/1/1989 to drive the jetski. Just a heads up.

i like this boat ride and would do it again with more friends and I would even invite my family but…read morewe would only have a blast if Marco is the boat driver. great great great time!! live laugh love always.

This boat cruise is a MUST when visiting Lake Geneva! It is one of the top things I recommend to…read morefriends visiting the area. My husband and I go on this boat tour every time you are in Lake Geneva. A beautiful and frequent chance to get out on the water!

Zipline adventure was great! Want to give a big shoutout to Chad I locked my keys in the car (we…read morewere the last group of the day) & he waited patiently for us get in contact with an auto service. It was a 90 degree day & he allowed us to wait inside & borrow a phone charger. His mama show be proud of the man he is & his boss should give him a raise

Wonderful time and experience! Dan and Trisha were wonderful guides and made the experience fun and…read moresafe!

This review is for the Santa Cruise. We took the Santa…read moreCruise at 5:20 on Wednesday night. The staff was all great, very welcoming and friendly. The Christmas Wonderland building you go to before the cruise was OK; a few displays you could take photos with and a ton of raffle items you could purchase raffle tickets for. We were rushed by staff to get into line even though we had hoped to stop by the bar first. After standing there for a while, my husband decided to go to the bar anyways and he still had 10 minutes to spare before we were rushed to the boat so I'm not sure why we were rushed. Pro tip; sit on the port side of the boat (left side) to see all the lights and decorations. We unfortunately didn't know and grabbed seats on the starboard side and had to strain to see everything. When we stopped at Santa's cabin, he came out and read off all the children's names, which was super cute to hear the kid cheering when they heard their name. It was a very quick ride, less than an hour round-trip and honestly the boat moved faster than the guide could tell us about all the light displays so that was a little disappointing, but overall it was a nice time. Dress warm, as the boat is heated but still pretty chilly. Also, the treat they advertise for the kids is the tiniest candy cane you'll ever see; probably not worth them advertising at all.

Ever since my last review, the employees of the pier service have all been helpful and gotten…read moreeverything right. We've had some great times out on the lake because of that, so adding on a star!