I have been supporting this business for years now and I have NEVER been verbally harassed until…read moretoday when I went in to the store and when I was checking out I asked the cashier how her day was and the manager threw a fit and verbally harassed me and my friend. It was 8am I guess she hadn't had her morning coffee because she was a bit effin grumpy

Beautiful family friendly getaway!! It's the whole package when you come here. Beautiful views from…read moreany cottage you stay in. All equipped with AC, are kept very clean and maintained. By the water you have access to activities such as kayaking, canoeing, paddle boarding, stand up paddle boarding, water trampoline, water diving apparatus and jet ski rentals. There is a Sandy beach, a pool and a hot tub. For kids, there are structured activities for different ages. I saw kids working in teams to complete a scavenger hunt. They also have a park, games room, toddler room and karaoke on Friday's. If you want drinks during the day you can BYOB or there is a cash bar by the pool. Also it's up to you to bring snacks of you need something in between meals. In case, they sell chips and ice crwam at the reception desk if you are desperate! My Favourite so far....was dinner time!!! After fun in the sun it was nice to sit down for a nice dinner. We got a basket of mixes bread at oi4 table as we sat down with a large pitcher of water. I tried the chicken cordon blue because it's not something I usually would order. It was so tender and the cheese oozed out when I was cutting it. It came with red potatoes and fresh vegetables. To top it off I got a butterscotch sundae... so on point!!! Looking forward to trying out the lunch and breakfast.

I really loved this lodge. It was such a beautiful place to be at and the view was just stunning…read more This review is about the food. I appreciated that my misconceptions of this place looking older and what, not were wrong. The dinners were amazing, the food was soo unique and really tasty. I got to meet the sous chef who was in Europe for some time who came to assist the main chef at the lodge. It seemed that they worked together to make a little of both of their tastes work, and it worked well. I had Venison for the first time, the lamb was to die for, the chicken as well, their meat was tender. It just seemed so fresh for a lodge, I was impressed. The french fries are sooo good. I dont even eat much carbs but every lunch I ordered a side. Lunch is not bad, but I dont think its anything worth raving about. Breakfast is harty and always have fresh fruit, eggs, yummy bacon and juices. The last night we were there they did a bbq, we really appreciated that they did that for us.

We stayed here for our 1st wedding anniversary and overall enjoyed our stay…read more Our suite was well appointed and we were very comfortable there. Loved the electric fireplace in the living room/kitchen area, just felt so cozy. The room was very clean and the bed was super nice to sleep on, like a cloud! We did have a bit of an odd experience checking in when we arrived. The lady at the front desk was nice but super flustered when our cards kept not working in their card machine. We for sure had more than enough funds on all of the cards we tried using but they kept getting declined. Finally her coworker arrived and was able to help her sort it out but it was an awkward experience overall and not the best way to start our stay there. We ate breakfast each morning downstairs as our stay included $10 per person per day. I do wish they were offering a daily menu feature just to have had a bit more variety to choose from but the food was tasty. We also dined downstairs two of the three nights we stayed - the dinner options were also delicious. We also really loved the wines they had too, lots of great selection. One evening after dinner, we sat outside at the fire pit and relaxed for a while together which was so nice. The grounds were beautiful and the resort is situated right on the water, very picturesque. The pool was super dirty when we visited so sadly we didn't use it but it was close to the end of summer (beginning of September) so perhaps it was a bit neglected at that point. Other than the pool and the bumpy check in process, overall we enjoyed our stay here and may return again someday!

Recently, we visited this resort and stayed overnight to see the fall colours and enjoy the…read moreatmosphere. The staff are very nice and friendly. The food is fantastic and the service. The breakfast pancakes I ordered is crispy on the side.

I had an amazing weekend here sharing the chalet with a group of friends to celebrate opur mutual…read morefriends wedding! We arrived on Saturday around 2pm. We had a bit of time to relax and explore the property before the first ceremony and buffet dinner that night. The second day we had a gourmet breakfast brunch and then most of the day free to wander around more, enjoy the hot tub, and get ready for the second ceremony on the dock. Weather was perfect both days - high 70s, sunny, intermittently overcast, and really everything you could want for a summer wedding. Our actual chalet was amazing - beautifully decorated, spacious for the 4-5 of us, and had great views of and direct access to the lake. Our air conditioning unit did leak a bit but other than that, no maintenance or mechanical issues. Our unit had 1.5 baths - the extra half bath really made a difference in us being able to get ready at a leisurely pace which made the experience that much more pleasant. As far as the rest of the property, the communal pool and hot tub is actually in a relatively small enclosed space, but still brightly decorated/furnished and a fun spot to hang out. The lobby, bar, and lounge area are great for relaxing or you can sit out in one of the many adirondack seats overlooking the water. And the formal dining area where we had the buffet breakfasts and plated dinners was so elegant, stylish, and luxurious. Lots of white, clean feel, etc, and best of all, an actual piano! All in all, we had a great time and to share the chalet for two nights among 5 people, the cost was much more reasonable and easier top swallow. Highly recommend checking this spot out if you are ever up this way! @azfitfoodfun

Review from James (age 6) "It is great and fun. Everybody should go there. I made a snow man that…read morewas giant, almost bigger than myself. I bet you will do something fun too. Also, the hot tubs are very nice but make sure you don't go in too fast."

This is a very nice boardwalk. You get a nice of the a marina on one side, with occasional blue…read moreMuskoka chairs, and shops on the other side. It is beautiful when the sun is shining. There are also plenty of lights at night. Cell phone reception and mobile data reception is poor at some spots. Most vendor have free WiFi. There is site-wide free WiFi but when we were there, you can connect but the internet connection didn't work. A few restaurants are quite expensive. Some clothing and interior design shops are extremely expensive. All vendors charge a 3% resort fee that goes to the resort for cleaning the exterior and public washrooms. The vendors also pay the resort and additional fee. There is free WiFi. The promenade is wheelchair accessible. There are some separate male/female washrooms. There is free parking in the resort parking lot. Review 2024-204

Came here with a few friends. Very nice getaway for the weekend, cute mini vacation I'd say. We…read morewalked along the boardwalk lots and went to the pool. Very clean and ate good food!

My family and I and our two dogs were so pleasantly surprised and very happy with our experience!!!…read moreComfy and clean cabins!! Anything you need they provide! Absolutely zero complaints!! Thank you Sunnylea for a great weekend!!

BEWARE!! BEWARE!! We…read morestayed here last year for a reasonable rate and the management was terrific but that is gone now. I'm paying $357.82 a night and I can't get a hold of management at all. Their phone number goes to a third party offsite answering service that has no information about this resort. If you need anything fixed, addressed, or even simple questions about the amenities, the answering service says you'll get a call and I have yet to receive one after 48 hrs of waiting. Here's an example... The pool shut down and we were being told that it would open in an hour. For over a day this was the answer that kept coming. I spoke with the maintenance person more specifically because management was not answering. It was clear that it would have never been an hour. They still needed to test the water and have the inspector drop by which would have never happened in an hour and it ended up being an additional day before it opened. The maintenance person was kind enough to work on it diligently but the repeated lies about the expected opening is just an indicator of how the management feels about their guests. It's day 3 since my message and no call has come. Imagine if I had a more pressing problem. We love that this is a community of cabins and I was going to book another stay for next year but I simply can't anymore. I can't risk it. There was some upgrading to the property and units since last year but now I'm seeing a management that doesn't care. I fully suspect further decline and I'm seeing the start of it. There was a wonderful young lady who worked here and she was spectacular. I've been told she is no longer here. No doubt another indicator of how management treats people. $357 a night and they won't answer the phone. That's how much they care about you. I recommend moving on to a different resort due to severely inflated fees in tandem with reduced management. Your valuable family vacay can easily be ruined here. The picture says it all. An empty office and an empty phone number scribbled on a board. 9 visits to the office.....empty.

I went to Deerhurst for a company conference recently, it was my second time visiting, but I'll…read morecount it as my first time since I was able to experience much more of what it had to offer this time around. Driving up there with the fall colours - spectacular. It's really in a beautiful spot, so it had that going for it. It didn't have....much else? I mean granted - I was NOT going there for golf, and it's more of a golf resort. There is not a lot to do once you're there and it's off-season. We did the escape rooms (2 out of the 4) and they were FANTASTIC! Well put together, good props and the rooms were fun. They weren't too hard to figure out but a fun challenge. Aside from these rooms and some ax throwing...that's it for 'fun'. The restaurants were fine - breakfast brunch was a good mix, dinner was tasty...I had steak on one of the nights and it was delicious and made with care. Nothing stood out about the food, it tasted good and there was a decent variety to choose from. The rooms were very run of the mill, kinda outdated and what you might expect at an older resort in northern Ontario. Nothing to rave about. Was this the place I'd choose for a company retreat? Probably not - but only because you're stuck in 1 spot eating at the same places every day...but if you're only here for a day or 2, it would be ok.

We stayed from Mon - Fri (Jan2 - Jan6, 2023) and it was our first visit to Deerhurst. No thanks to…read morethe unseasonably warm weather, there was rain from Mon - Wed which kept us from our original plan to hit the slopes for the week. Thankfully, Deerhurst had enough indoor activities (pool, game room, climbing wall, escape rooms, nightly activities including a very good magic show...etc) to keep us busy until the weather finally cleared enough to go skiing at the nearby Hidden Valley Resort on Thurday and Friday. Our room was well appointed (stayed in Summit Lodge) but there were a few things that did not work very well (fridge didn't get cold enough and water pressure in the shower was weak.). It was also inconvenient to schlep all our gear up and down the stairs without an elevator but that's on us. Note to self for the next visit. We ate at the Maple bar (tavern?) on our first night (nachos, wings and a pizza) and the beers (Muskoka brewery) were flat and the food was ho hum. Next morning's breakfast buffet at the Compass fared a bit better with good selection of entrees but weak coffee. Freshly squeezed OJ was a big hit with our girl. Last night's dinner at the Compass was probably the best meal at the resort but rather pricey for what you get (2 drinks, charcuterie board, octopus salad and chicken fingers for $100+). There was a magic show we attended with incredibly kind magician, Don Gudel and the infamous Cookie the Rabbit, which my daughter loved! The magician was patient and genial. He took the time to give ALL the kids who did not get a chance to volunteer during the show a chance to experience his magic first hand by staying a whole hour later to entertain his little guests. We got a chance to stroll around the resort grounds and from what we could see, it would make for a very lovely visit during the summer months as well. Maybe that's what we'll plan for our next visit to Deerhurst. All in all, we enjoyed our stay here and would consider returning.

I accompanied my husband fr 2 days as he had meeting. The breakfast, lunch and dinner plus…read morecocktails were all included. The server at the bar Erika was very polite and welcoming . Her partner was also very polite ( dint know her name) It's a old looking resort . Very spacious , beautiful view if you get your room by the lake . Menu is good . Tea coffee is available all the time . It's beautiful in summer fr sure . It's cold now and raining so didn't get to enjoy as much . The rooms are good. The eating area has different sizes halls depending on the size of the crowd . There is a movie shelf that is complimentary. The only thing bad was the tv like 32" and not many channels to watch . The casino Rama is minutes away , which is an added attraction fr casino lovers .

I have seen mice in a few staff accommodations and it took weeks before it was ever dealt with…read more Shit on the floor on peoples stuff I felt bad for others who had to go through that and I've heard it from many different people over the years. Many promises were made that were not kept by the office people and they did not make it feel like a safe space. As well as things that were supposed to be confidential were spread which is extremely unprofessional on the HR departmenta part. Overall not treating staff with respect and showing appreciation for hard work and dedication to the company. the staff accommodations are dirty, gross, and smell. the staff meals are sometimes undercooked and reused food and it is not good. so many complaints about working there. I recommend if you are considering working at Fern Resort. DON'T you will feel unappreciated and will go nowhere