If I could give zero stars, I would. Christine at House of Wright was sooooo unprofessional it was…read morealmost comical. She was matter-of-fact, cold, and lacked every ounce of empathy you would expect from someone in this line of work. The entire interaction was substandard from start to finish. They waited until the very last minute to confirm insurance causing services to be pushed back an entire week, stalled on shipping ashes the same day payment was made, and then had the nerve to complain about their staffing shortages like that was my problem. Let me be clear -- when a family is grieving, they don't want excuses, they want compassion and professionalism. I even called and left a message for the owner, and to this day have NEVER received a call back. That alone tells you everything you need to know about how little they value families in their care. The only bright spot was Carl -- the ONLY person at this establishment who acted like he had some sense and helped hold us together during this chaos. Honestly, I wouldn't let them bury my goldfish. You'd be better off buying an acre of land, grabbing a shovel, lighting a bonfire, and burying your loved one yourself. That would be handled with more care than what we experienced here. Do yourself a favor: skip this place. Your loved one deserves way better.

[Disclaimer -- This is a lengthy review, but it cannot be shortened given the quality of service…read morerendered.] The House of Wright delivered a level of care and professionalism that surpassed every expectation. Their compassion and respect created space for mourning that was sacred, seamless, and deeply dignified. From the moment we arrived, the team moved with quiet precision. They anticipated our needs--offering tissues, fanning us as we cried, and gently supporting the casket when I leaned on it in grief. The presentation of our loved one was beautiful. The orchestration of the pallbearers was flawless. Every detail, from subtle gestures to major transitions, was handled with best-in-class excellence. They directed our motorcade from church to final rest without a single disruption. Not one. Their vehicles--spotless and seemingly brand new--reflected extraordinary attention to detail. Our deepest gratitude to Joanne, Hazel, Chris, Keith, and Jordan. Their warmth, grace, and unobtrusive presence allowed us to grieve fully. They did not just serve--they held us. They felt like angels. Even a brief moment of friction during the contract process was resolved with remarkable speed--one call, under 15 minutes, from Brooklyn. That kind of responsiveness speaks volumes about the integrity of this enterprise. The House of Wright is the gold standard in funeral care. Their service is a gift to grieving families, and we are forever grateful. My dear Brother Mr. Wright, your high standards show. You have truly mastered your craft. Respect, Michael Nicholls on behalf of the Nicholls, McClelland, Nicholls-Pierce and Johnson families June 2025

There is never a pleasant reason to enter one of these buildings. Never. Having said that, a…read morefriend's memorial service was held here and under the circumstances, it was as gracious as could be. There were probably about 75 people in attendance and thankfully, masks were required. The social distancing aspect was more difficult, as chairs were spaced close together but oh well. Location was easy to access (I was coming from NJ).

I attended a funeral today that I had helped to plan. Unfortunately, we utilized the house "…read morerent a minister " Basically, she just read the obituary as a eulogy, but that wasn't the worst part. In that eulogy, she misidentified an estranged daughter from a long ago previous marriage as the still living wife of the deceased. Hire a minister who does her homework

I feel funny leaving a review for a funeral home but felt it was important…read more For as long as I can remember, my family has been served by Ashcraft's. They handled my grandmother's funeral...my aunts and uncles on both sides of my family...my father...and now my mother. John Ashcraft now runs the funeral home that his father ran. He was incredibly kind, patient, and considerate the entire time. He provided exactly the type of service we asked for. Granted, we didn't ask for much. We didn't provide a livestream video for those who weren't able to attend as I hear is sometimes done today. But the point is, I can't imagine working with anyone else. So if you're facing a death and have to plan a service, I strongly recommend you reach out to John at Ashcraft's.

From the moment my father passed, Wright Funeral & Cremation Services responded promptly and…read morehandled everything with such professionalism and compassion. Within just a few days, Ventnor personally hand-delivered my Dads cremation remains and death certificates, and even took the time to get his fingerprints for me. He patiently walked us through every step of the process, explaining what needed to be done and helping us navigate posting the obituary etc. What could have been overwhelming and chaotic was instead handled with grace, kindness, and genuine care. They made a horrible time feel manageable, comforting, and as stress-free as it could possibly be. I am deeply grateful for their support and highly recommend them to anyone who finds themselves needing these services.

Professionalism and empathy very responsive. Thank you for being there during a very difficult time.read more

If I could give zero stars, I would. Christine at House of Wright was sooooo unprofessional it was…read morealmost comical. She was matter-of-fact, cold, and lacked every ounce of empathy you would expect from someone in this line of work. The entire interaction was substandard from start to finish. They waited until the very last minute to confirm insurance causing services to be pushed back an entire week, stalled on shipping ashes the same day payment was made, and then had the nerve to complain about their staffing shortages like that was my problem. Let me be clear -- when a family is grieving, they don't want excuses, they want compassion and professionalism. I even called and left a message for the owner, and to this day have NEVER received a call back. That alone tells you everything you need to know about how little they value families in their care. The only bright spot was Carl -- the ONLY person at this establishment who acted like he had some sense and helped hold us together during this chaos. Honestly, I wouldn't let them bury my goldfish. You'd be better off buying an acre of land, grabbing a shovel, lighting a bonfire, and burying your loved one yourself. That would be handled with more care than what we experienced here. Do yourself a favor: skip this place. Your loved one deserves way better.