They went above and beyond to make sure our sweet dog was taken care of and safely returned her ashes to us. There was a bit of a mixup on our end but Jordan put things right for us. The box the ashes came in is lovely with an engraved plaque with our dog's name on top. I was so heartened by the care and concern from Jordan and his team. They were amazing and helped make us whole in a very difficult time. read more

Give fur baby parents the paperwork of their beloved pet. Don't say my baby was cremated & change the day. Don't say my baby missed the UPS truck & promise the next day, she will be shipped. You gave us a UPS tracking number that when looked up, it said was invalid! We are senior citizens & had our fur baby Sheba Inu for 15.8 yrs never leaving her behind. We are devastated & this company & Lap Of Love are CRUEL! NO paperwork & not giving facts of picking up their bodies ONLY three times a week. DO NOT use this company be for warned.... read more

I was blessed to have had that once in a life time pet who was more than a pet. He was a companion who served as a psychoanalyst when one was needed and whose innate ability to provide love exceeded any expectations that we as humans can place on others. Wesley was his name. He was a rescued Cocker Spaniel so his age was a great unknown; an estimate; a good guess from veterinarians. But as 2017's New Year's Eve celebrations settled down it was a good guess that Wesley at his youngest was 15 and at his oldest around 17. It didn't matter which number you chose because when the human versus dog year calculation is made it meant that Wes was over 100 with less days to go than days he had travelled with me. As with any aging pet one notices the slow down ... one mourns the missing spryness and energy that used to fill each day while celebrating the occasional rear view mirror days when our pets out of nowhere act just as they did in their youth. That was Wesley. But, Wesley never stopped knowing the importance of sitting close to me during my down days but also of wagging his tail and almost smiling during sporting events when my cheers indicated that our teams (Buffalo-based primarily) were winning (Since they were Buffalo-based the frequency was not as we both wanted.). The awakening occurred as April melted into May. He was really slowing down ... then he was hardly eating ... and finally I knew; he knew; and we spent his last evening and night together as friends. I was fortunate enough that he crossed the proverbial Rainbow Bridge in the night at home in the midst of sleep and peace near me. But, on the evening before Wes died we started to look at 'crematoriums' for pets together. Ok, I know that sounds strange but I knew he was going so I talked to him. Frankly, the YELP reviews of southern New Jersey facilities greatly disappointed me because none seen to indicate anything more than a processing center but then I read the reviews for this special place. The night that Wes died I called Delaware Pet Crematorium but it was "after hours" so I left a message. Less than an hour later Rob, the owner, called me back. I inundated him with questions about why he was in the business, what did he do with pets that people didn't want back, etc.. I needed to know if this was the place for me to bring my friend, companion, and family member to be cared for. The phone conversation convinced me. So, we drove across state borders to Wilimington and I will admit that industrial park where Delaware Pet is located almost caused me to turn around but I am glad I didn't. I walked into an incredibly peaceful office setting that was tranquil in its carefully thought out design. This was a place I could mourn ... this was a place I could entrust Wesley to. The young woman who has worked there for years showed great compassion to me and her dog Gwen brought me her toy and kissed me to let me know all was alright. They offered to carry Wes in but I did however in the transfer of Wes' body to their hands I saw love and respect for my dead dog. They valued a life that they had never known. They treated his body as if Wes was their dog. The options were explained ... and then the wait. I received a call that Wesley was ready. There was Gwen wagging her tail, the entire package of urns/memorials was better than expected. But what really impressed me was the young man who had just helped me bring Wesley in spotted me (Now, I didn't say when I was coming in so they could not prep for my arrival.) and said they had made sure Wesley was cared for in the way I wanted. I cried again both in sorrow at my loss but in joy that I had found the right people to care for my pet's body ... his soul was already romping and barking with all the other dogs on the other side. I would drive hundreds of miles to bring a pet here ... I told them that I hope I don't need to see them for years but I know that they are there. They have a website, www.theanimalsoul.com, which may explain the why's but if you are in South Jersey, the Delaware Valley, or Maryland and you lose a loved pet that you want to remember with love ... this is the only choice; you will feel loved. I can't say enough about them! read more

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I unfortunately had to put down my 13-year-old baby... I wasn't too concerned about which crematory he went to because I trusted the vet would send him to a nice one. However they really exceeded my expectations. I received his cremations in a beautiful box along with a Paw print with his name on it that made me cry. Thanks so much! read more

Delaware Pet Cremations - Pet Cremation Services Near Me - Wilmington, Delaware

My sweet girl, Sheba, developed a tumor over the holidays after eight fun, adventurous, and humorous years together. Her rapid decline, especially over a holiday week, was devastating and terrifying. Trying to plan an end of life plan while avoiding the emergency vet (both for cost and comfort of Sheba) felt so daunting...after some googling, I found Delaware Pet Cremation and instantly appreciated the thoughtful and dignified website explaining their services and hours. Rob returned my call promptly, was thoughtful and considerate, answered my questions, and let me know all my options. It was a great comfort to know that if she passed before I expected, I could bring her directly to them. On my girl's last day, I transported her from my vet and was greeted with care and dignity. In those moments, that is all you want. I felt clear about what I was being charged and my options. When I went to pick up her ashes, Kathy presented me with a beautiful and thoughtful bag which contained her urn. I am forever grateful that I was able to afford a private cremation for Sheba, and that her end of life plan was carried out with such consideration and dignity. Thank you. read more

Delaware Pet Cremations - Pet Cremation Services Near Me - Wilmington, Delaware

Unfortunately, this is the type of business we do not often find in advance. We may look when we are least up to it. Delaware Pet Cremations was absolutely wonderful. Very thoughtful. And, as some have pointed out, reasonable. It was over an hour drive but completely worth it. There is no good time to think about this but, if you do have a pet, they are a very good option. read more

My best friend experienced a horrific loss when her beloved dog was struck and killed by a bus right in front of her eyes. Trying to help get her through that tragedy, I took the lead in connecting with Delaware Pet Cremations. I was blown away by the compassion and patience shown by this team as we tried to work through decisions to be made. This company made a terrible experience much easier by allowing us to be scattered, undecisive and emotional. Thank you for everything you did to help my friend do the right thing for her baby and begin the healing process. read more

I'd JUST moved to a new state, and a horrific event brought me to The Animal Soul / DE Pet Cremations. Really. Just moved. The day before. I hadn't even had a shower yet. 1. Kathy and Robert (and Oscar!) showed me kindness that I desperately needed. My dog had already started decomposing, and I had a long commute* to get to their facility with a constant malodorous reminder of what had happened to my dog. And then there's me... un-showered, reeking of sweat, anxiety, and decomposing dog.... Kathy still gave me a big hug. *long commute was my choice... they're the best. 2. As opposed to merely running an animal-based business where they can make a buck preying on the heartbroken, they appear to be animal lovers who just happened upon a need in the community. I'm one of "those people" who anthropomorphize their pets, and I imagine that I could be taken advantage of pretty easily. Never once felt that here. 3. My dog's cremains arrived almost exactly 24 hours from the time I dropped her off. She was in a lovely, decorative box, her paw prints in ink, a clipping of her hair, and a thoughtful card. She was treated with dignity. So was I. Epilogue: I will happily edit this review to provide further details and accolades (and fix grammar or typo crimes) after it gets a little easier to talk about my wonderful, misunderstood dog that my anthropomorphize-y self misses so much. read more

Delaware Pet Cremations has taken such kind care for two of our 'girls' when they sadly passed away. We sadly lost our one beagle (at an amazing age of 18!) last year, and more recently lost another precious beagle to lymphoma. My fiancé and I were devastated each time and have been comforted in knowing the special care and consideration for them. While we are dreading the eventual crossing of the rainbow bridge for our other beagle (hopefully further down the road), we know that they'll understand what a special girl she was (just like her 'sisters') and handle the situation with caring consideration. read more

My dog passed away last week, and it was hard for my family and I to decide what to do next. We chose to have her cremated at Delaware Pet Cremations, and it was the perfect choice. They were kind and understanding people, and treated my dog with respect and love. They offered clay paw prints too. read more

Delaware Pet Cremations - clay paw print! - Pet Cremation Services Near Me - Wilmington, Delaware

We have Delaware Pet to care for two of our animals. Truly the most compassionate crematorium anywhere. As difficult as it is to deal with the passing of a loved one, Rob and his team not only consoled us, but treated the cremation process with the same amount of care as if it was one of their pets. The personal service, attention to every detail and incredible compassion is second to none. There is no other service we would ever use. read more

I had to put my 13 year old cat down recently, and Delaware Pet Cremations was sympathetic, considerate, and informative through every step of the process. They gave me all of my options up front, and followed up when everything was complete. When I showed my mom the box and how everything was arranged, she said it was even nicer than what she had for my father's ashes! I'm still reeling from my loss, but I'm comforted by the sweet box and paw print I received. read more

Our English Bulldog passed away last week and I can not thank Delaware Pet Cremations enough. Rob was caring and professional and took great care of our Chunk. Thank you!!! read more

These guys are the best! Rob even gave me his cell to make it easier to just text him when needed. We have been using them for years. They are very good when your dealing with a loss in the family. At first we went there for 2 of our cats but then we found out the pick up at vet specialty of Delaware so we started going there for our private rabbit creamations. Great prices as well read more

Sadly on a Saturday morning my best friend's cat died. I saw Delaware pet cremations on the internet although it said it was closed I chose to call and leave a message. To my surprise I received a call back within 10 minutes from a gentleman named Rob. Rob was immediately empathetic and sympathetic and patiently went over his services with me. I had called several places and none were as reasonably priced or as understanding and professional as Rob. Although it was Saturday and he was not immediately there he advised he would meet me us within an hour. I'm so glad we chose Delaware Pet Cremations because Rob was even better in person. The level of genuine understanding and compassion was truly a gift at this difficult time. I trust that my faithful friend of 15yrs is in excellent hands after my experience. Since I had to leave her body somewhere I have the utmost faith in Delaware Pet Cremations. The best possible care and easiest process. I would highly recommend this service to any grieving pet parent. read more

Everyone was very compassionate and helpful ! They let us say our one last goodbye before the cremation and didn't rush us ! The best place to go if you need this service ! read more

This was my first time going through Delaware Pet Cremation, I appreciated there professionalism and sympathy' in my time of need. The employees were all very kind and helpful with all of my questions. They provided compassionate and personalized care, and made sure to return the remains back to me in a timely fashion. I was very pleased to see they also added the paw-print to my bag. It really means a lot to a pet owner to know that at a time of weakness that others try there hardest to make things better. read more

My name is Katie I'm with FurrButts Photography. I have used DPC twice now. Both of my babes passed within 7 weeks of each other. The first time they were wonderful. When my 18 year old babe that I adopted 16 years ago needed to go, of course I would take him there. HUGE MISTAKE! I had the Vet Dr. Flannigan come to the house to help him pass and she took him with her. I had a bad feeling so I called DPC to ensure that we were getting the full service that we paid $225 for. Kathy at DPC ensured me we were. His Paw Print was NOT in the bag! I picked him up on a Friday and by the time I opened the bag they were closed. I called and left a message, the owner/ so called grief counselor, Rob calls back and tells me he will check on Monday. ON MONDAY! I had to sit and wait all weekend to now find out they NEVER did it!!! I had to call THEM, they opened at 7am and I never got a call! This can NOT be fixed, It can NOT be taken back, He is on my mantle in a box! I will never have this treasure that was so very important to me! So if you decide to use them make sure that in your moment of intense grief you MAKE SURE because otherwise the 2 simple things that they do may NOT get done properly! And you get to pay for it not only with your money but also with your heart! read more

If I could give Delaware Pet Cremations more than 5 stars I would. Rob, and Kathy perform a service for their customers, in perhaps one of the darkest moments of a customers life. DPC does this with grace, with poise, with compassion, with kindness and with honor. Our personal friend who is/was our dogs Veterinarian came to our home and administered the drugs. Our vet also took our dog with him since he had refrigerated storage (this is the first time in over 40+ years and 5 dogs, that someone other than me did not stay with my dog, until the last shovel of dirt was placed on a grave - For those that understand what happens as a military escort officer - you know what I mean). Simply stated I wanted no one else but me to handle the 'remains' other than me, until the final resting place. Our Vet personally made arrangements for our beloved pet to be cremated at a facility nearly 3 hours away, (whom he does business with and we would take him ourselves vs a pick up) however with an impending snow storm, we elected DPC, due to the close proximity, and did so WITHOUT looking at the reviews. I left a VM on the DPC line and Rob returned my call, within 15 minutes. He went COMPLETELY out of his way to accommodate us for a private cremation the next day. We arrived at DPC on Thursday at noon. Met Rob and Cathy and their dog, for the first time and never once did my wife and/or I feel like we were being sold something that we did not want - and in this time of need that in of itself is admirable , as it would be very easy for a "predator" to take advantage of anyone in this moment of grief. Rob and a member of his staff (apologies for forgetting his name), took our animal into the private room,, placed him on a blanket and allowed my wife and I to grieve one past time, before the process started. I personally watched Rob take GREAT CARE in treating our beloved friend with the respect & dignity he deserved and that we gave him for the last 14+ years he shared our home. We took our cremains home today - the same day he was cremated. This is the first pet we have ever had cremated and """IF""" the hole in my heart were ever to mend to a point where I would have another dog, I would not hesitate for a second to give DPC a call again to handle this daunting task. A friend of ours who recommended Rob, had the exact same results. If you are reading this review and have a need - 1) I offer my condolences to you and your family, and 2) I would not be writing this review (not something I do) if I did not feel this strongly. Thank you Rob, and Cathy for caring for our family member the way you did. As my mother would say - there WILL BE rewards for you in Heaven, for what you have done for others in one of the darkest hours of their lives..... read more