I purchased a fairly sophisticated alarm system from Mitchell over two years ago. I initially…read morereached out to him because I wanted more than the "2 doors and 1 motion detector" intro package offered by the national chains. Mitchell came to my home and we spent hours designing a system including not only all of the typical stuff such as door and window sensors and motion detectors, but also glass break monitors and water alarms for the laundry room and sump pump areas. Mitchell did not "sell" any of this stuff to me. I asked for it and we designed an excellent system together. The reason that I am writing the review today is because this is the first time that I have spoken to Mitchell in over two years. I received an alert on my control pad that a battery was low and I didn't know which device needed the new battery. I called Mitchell on his cell phone. He picked up on the second ring. I had the battery in a drawer and he identified the device and walked me through the battery change over the phone. This tells you a couple of things: 1. The equipment that Mitchell sold to me over 2 years ago works without issue. I literally have had not spoken to him in over 2 years because I have NEVER had a problem. My big problem today was that I needed a new battery. I'm OK with that. 2. Mitchell answers his phone. He is extremely responsive and knowledgeable. Mitchell is a good guy. He knows what he is doing and he sells good stuff. I recommend him without hesitation.

I had a security camera system installed by Michell over 10 years ago and I recently started having…read moreissues with the recording and playback. He suggested we troubleshoot over the phone before sending a technician to my house. Since the equipment is old, he had to send a technician after all. While I was waiting for the technician to arrive, I fiddled with the settings and ended up resolving the issue on my own. What really stood out to me was the honesty--both Mitchell and the technician could have easily said I needed new equipment or upgrade or unnecessary work, but instead they were supportive and completely upfront. Very fair, trustworthy, and refreshing to deal with a company that operates with integrity. Highly recommend for your security needs!

installed an alarm system in our home. We feel so much safer. Stay safe security was so…read moreprofessional and well worth our peace of mind

From the owner: Staysafe Security Systems Llc is an authorized Alarm.com Service Provider, offering a wide range of…read moreadvanced security solutions for homes and businesses. As your local security specialists, we provide a variety of state-of-the-art solutions, including security, video, access control, intelligent automation, energy management, and wellness solutions. Let us help you protect what matters most with our professionally installed, industry-leading Alarm.com hardware and technology.

These guys are the real deal…read more I have my security system managed by a bigger (but not better) competitor in the area and have had nothing but trouble. For months, I was dealing with a zone that was suffering from voltage spikes and producing false alarms left and right. I called my monitoring company to do repairs. First, they sent someone out to replace a contact (even though that was clearly not the issue) and billed me for hours of troubleshooting, then I was stuck calling back in countless times trying to reach the "right" person to resolve my issue - all while having 2 to 3 false alarms per day! Finally, I got fed up and called Catskill Security Systems. I called them and - boom - got a service appointment the very next day. Joe came out and diagnosed my rather complex issue with ease. After an hour or so, my system was back online and not a false alarm since. Thank you Joe!! I can't emphasize enough just how much more knowledgeable and professional this team is compared to other security companies in the area. I have a background in electronics and software engineering, so it's hard to bullshit someone like me when it comes to fixing low voltage circuits. I am always impressed and satisfied by the skills and knowledge that this company has. Going forward, I won't trust my security system with anyone other than Catskill Security Systems!

From the owner: A Few Words About Us Our Team Leader Joe Sacchetti is one of the founding partners of the former…read moresuccessful security systems company Scott Alarm Systems. With 35 years in the security systems industry, he has taken his vast experience from managing both small and large companies to apply the grass roots parts of them here at Catskill Security Systems. He believes obtaining a security system should not be hard and complex. We are a local company that understands the community from the ski resort towns of Hunter and Windham to the sleepy communit of Copake lake and all points in between. Our goal is to provide the same quality of ethical service the community is accustomed to and deserves. From small projects to enterprise size systems.

James offered sound advise to help keep my home secure! Now I can travel with peace of mind!read more

From the owner: Doyle Security Systems is a leading provider of integrated security management products and…read moreservices. Whether it's Intrusion or Fire Alarm Systems, Video Surveillance, Carbon Monoxide Detection, Maintenance & Inspections or our U.L. Listed Central Station, we take pride in our design, engineering, installation and service expertise. We offer the best products and greatest technical resources and training in the country.

Long over due! Christian was great. Super professional and helped me out in a bind. Highly…read morerecommended!

I contracted CMD Technology for a security system for my business. The owner 'Chris' was extremely…read moreprofessional and gave me a few options with cost breakdowns and timeframes to complete the work. I was satisfied with the overall outcome of the security system. The project was completed on time and on budget! I will definitely be a repeated customer when upgrading my home security & entertainment systems.

Jeff Bertuccio is so professional.He Is very honest caring…read moreand delivers With his excellent staff ecemplary Service.highly recommended Veronica prezeau office manager So caring and joe coffey assistant of Jeff very professional Oscar messer

Have had a 5 yr contract with them with no issues whatsoever. Anytime the alarm went off the call…read morecenter called immediately. No problems with adding people on and taking people off the alarm code system and changing the phone call #'s of what number to call 1st, 2nd, 3rd, etc., meeting with them soon, to renew contract and add on surveillance. hopefully it will be affordable.. :)

Absolutely fantastic!!! they worked their magic in restoring my BOSE cd changer. Excellent customer…read moreservice, they kept me abreast of everything with photographs of what needed to be done. Strongly recommend them. They are the best.

I can not recommend them more, I am disabled and they assist me with more then just my phones and…read moretablet. They repaired several of my devices and I would recommend them for all technology related stuff but also if u just need help with something

This company is HORRIBLE, they refused to cancel a new contract after my house flooded in 2011,…read morethen continued to steal money from my account after the contract was complete for 2 months until I caught them!

From the owner: Vivint brings peace of mind with reliable smart home security, effortless home management, and 24/7…read moresupport from real people. We keep you connected and secure, and we simplify your life--every moment, every day.

Very bad customer communication. Wanted to close my account due to personal reasons. Was given a…read morecomplete runaround. Was forced to pay an additional month of service. Wouldn't cancel my account verbally. Had to send document via email. Totally unsatisfied with their on phone customer service.

From the owner: Vivint brings peace of mind with reliable smart home security, effortless home management, and 24/7…read moresupport from real people. We keep you connected and secure, and we simplify your life--every moment, every day.

OMG.. was assured this would be better then Spectrum... NOW with Planet, the picelation and…read morebuffering is terrible. Calling leads to being on hold for ridiculous amounts of time... not to mention I have been waiting on a service request for over a month... walk away... quickly Craig in New Paltz

Switched from optimum to planet networks and it's been nothing but great service. Blazing fast…read moreInternet and the few times I've had issues I call up and get a human almost immediately. Optimum destroyed service electric.