I needed help with my computer and arranged to have NY Tech Wizard out to help me. I was very…read morepleased with prompt arrival and friendly assistance! All questions were answered. He provided a tutorial which greatly assisted me!

From the owner: Need friendly help with your computer, phone, smart device, printer, home network, etc? Replacing…read morehard drives, fans, or other hardware. Updating software, removing viruses, migrating data to a new computer. Let NY Tech Wizard help you with your technology needs.

My Computer wouldn't turn on and I was so afraid that I was going to have to put a ton of money…read moreinto it. William was professional and informative he told me what it was going to cost upfront and told me if he would need to order parts he would tell me the price before ordering them. In the end it was a small fix. I would definitely recommend !

From the owner: We specialize in : Computer Repair (Windows, Mac and Linux)…read moreData Transfer and Backups Building Personal Computers (Business or Home) Networking (Wired and Wireless) Troubleshooting (Hardware and Software) Security Analysis (Device and Internet) Virus Removal and Prevention Disaster Recovery (Business and Home) Operating System Installation PC Hardware Upgrades

Wonderful! Resuscitated a seriously infected computer in such a timely manner!. Price was…read morereasonable. The whole experience was pleasant when it could have been horrible. Thank yo.

Couldn't recommend Edison Computers more highly. Expert attention repairs to computer problems,…read morethoughtful advice and generous time with clients. Really goes the extra mile in service.

DO NOT GO TO ISD TECH FOR ANYTHING. Brought in a laptop for a funky noise the fan was making. They…read moresaid the fan needed replacing and new thermal paste, so I paid them for the part and labor, about $200. It ran fine. Less than a week later, the noise came back. Called them, figured maybe just a screw wasn't on tight enough or something. Played phone tag for two weeks... "oh that technician isn't here right now", "oh he's on lunch he'll call you back," etc... Months later, got fed up, called in a favor and brought it to a friend of a friend who works with computers. He opened it up to find the shittiest, cheapest thermal paste job ever, and a clearly still old fan that had just been lubricated but not replaced. So these assholes charged over $200 to do a shit job on the thermal paste AND not even replace the part they charged me to buy and replace.

Rock stars!!! Rock stars!!!! ISD and Matt are rock stars!!…read moreI should have called you guys MUCH earlier. Matt made it look so simple, and I actually understood what he was doing. Thank you Matt. I really can't thank you enough for saving me untold hours of time and frustration with this task. ISD always the best!

I have never felt so ripped off. My Mac Pro tower finally…read moredied, and I suspected it was the power supply- but wanted to make sure it wasn't a logic board or something else. When I went in, I was told "yes, we work on Macs," and that a technician would call me before the work began. My technician called me a few days later, and said that it appeared that the power supply was bad, but that they would open it up and test it before going any further. I verbally approved him testing the power supply. He called me yesterday to say that "we don't have the equipment to test the power supply after all", but a replacement one would be $199, and the labor $195 to install it- but since they don't have the right equipment to properly test it, it may not solve the problem. At that point, I said "nah, I'll just take it home." The technician told me then that it would be a $45 bench fee when I picked it up. I thought that was a little odd since "we don't have the equipment to properly diagnose this," but hey, they at least did the research to find out what the exact part number was for the power supply. I just picked it up. The technician explained when I arrived that the manager "Ronald F Ranc II" decided that despite not being able to diagnose the computer, and not having the proper equipment, that they'd charge me $95 instead of the normal $45. He said the technician had spent too much time on it, and I should pay more. Mind you, this manager wasn't there to speak to me directly. He made his poor employee tell me all this- even the employee agreed that this was complete garbage. Ronald F Ranc II is a coward. Had this been a legitimate computer repair center, they would have called me immediately and said "hey, we don't have the tools to diagnose this properly" and ended it there. Instead, I'm now $95 poorer, having learned absolutely nothing other than that ISD should not be in business with these kinds of ethics.

I run a solo law firm in a rural location without much in the way of nearby services. I'm also…read morerather computer-illiterate. Directive has been a godsend. On multiple occasions over the past five years, Devin, Jeremy and others at Directive have responded promptly to my cries for help and managed to fix my computer issues remotely. They provide a level of service that's rarely found in any industry. I can't speak highly enough of these guys.

Worth every penny! From the conception of my website to the final product the staff was amazing!…read moreThe assistance they have given me after has also been wonderful. Can't say enough about this company... no need to do business with anyone else.

Got my phone fixed in under an hour with almost all parts replaced. He cleaned it as well. This…read moreplace is awesome. Definitely coming back if I need something fixed again.

It was suggested I go here to have my phone looked at as it was not completely turning on. So I…read morethought I would have to leave it, which would have been no problem, BUT lo and behold my phone was looked at, diagnosed AND fixed all within 30-35 minutes!! And that included 2 customers before me! If you need reliable repairs at reasonable prices, GET IN YOUR CAR DRIVE TO "PHONES R FIXED" and let JUSTIN work his magic! 2 thumbs up!!

These guys are the real deal…read more I have my security system managed by a bigger (but not better) competitor in the area and have had nothing but trouble. For months, I was dealing with a zone that was suffering from voltage spikes and producing false alarms left and right. I called my monitoring company to do repairs. First, they sent someone out to replace a contact (even though that was clearly not the issue) and billed me for hours of troubleshooting, then I was stuck calling back in countless times trying to reach the "right" person to resolve my issue - all while having 2 to 3 false alarms per day! Finally, I got fed up and called Catskill Security Systems. I called them and - boom - got a service appointment the very next day. Joe came out and diagnosed my rather complex issue with ease. After an hour or so, my system was back online and not a false alarm since. Thank you Joe!! I can't emphasize enough just how much more knowledgeable and professional this team is compared to other security companies in the area. I have a background in electronics and software engineering, so it's hard to bullshit someone like me when it comes to fixing low voltage circuits. I am always impressed and satisfied by the skills and knowledge that this company has. Going forward, I won't trust my security system with anyone other than Catskill Security Systems!

From the owner: A Few Words About Us Our Team Leader Joe Sacchetti is one of the founding partners of the former…read moresuccessful security systems company Scott Alarm Systems. With 35 years in the security systems industry, he has taken his vast experience from managing both small and large companies to apply the grass roots parts of them here at Catskill Security Systems. He believes obtaining a security system should not be hard and complex. We are a local company that understands the community from the ski resort towns of Hunter and Windham to the sleepy communit of Copake lake and all points in between. Our goal is to provide the same quality of ethical service the community is accustomed to and deserves. From small projects to enterprise size systems.