Wow, great service! The young men who delivered my chair were excellent. They were on time, professional and polite. Excellent customer service!! read more

Hector and Andres were great!! Super communicative, helpful, cared to make things perfect and were very respectful of our home. I wish they could do our deliveries for every delivery! read more

El Paso crew did a great job delivering our furniture. Arrived in perfect shape and did a careful job with delivery, setup, and cleanup. A++++ read more

Horrible service. Customer service cannot give you any answers on when something will actually be delivered. We ordered furniture that was set to be delivered by Deliveright. It's been over 3 months waiting for this delivery. Deliveright scheduled their delivery one day, but it failed to be delivered. Called customer service and the lady said "you're right that it was supposed to be delivered, but it's been moved to the next day." Next day rolls around, no delivery. Called customer service again and I was told well the truck broke down. (A truck breaking down is their go-to lie...I mean excuse for no delivery) Then the same thing happened the next day and we were told there wasn't a driver for you. I suspect the package will never come at this point. read more

The Service was affordable. The delivery was timely. The product was brought in excellent condition. The employees polite and thorough. I would recommend them every time. Great choice for small design companies to use for their clients furniture installs. read more

The 2 men delivered my furniture with care. The best part was the communication from them ahead of time. Great company to work with. The men were on time and they took the wrapping with them. Highly recommend. read more

Great delivery service! Kept me updated throughout the entire process and we very fast and friendly. Great company!

Delivered a table from Alice Lane. Excellent communication and service! Ship with confidence.

The crew that delivered our furniture were fast, tidy, efficient and took all of the packaging away (phew). Great guys, very polite. We highly recommend! read more

Deliveright was the team who delivered 11 offices plus a lobby worth of living room-type furniture to our new therapy office today. The team worked so hard and only 2 small pieces had damage (not related to them). I highly recommend this company. The team could not have been more professional. read more

Deliveright - One of our 3 person delivery team. - Couriers & Delivery Services Near Me - Lexington, North Carolina

Great communications, set expectations, delivered as promised. Great service and products. I am very pleased. The delivery team were polite, efficient and on time! Delivered my Bellagio at Home mattresses and box springs in perfect condition. Didn't hit the walls and took the trash. I'm extremely pleased with my Bellagio at Home experience from ordering, asking questions with Customer Service, delivery and the products! Thank you! read more

Deliveright is great when it works out but really bad when it does not. My two stars is based on the bad out weighing a 5 star experience with a Zero experience. You need to weigh that into your decision to use them. First order was perfect - scheduled and delivered. The second order I have not received. It seems to have made its way around the world with vague information and changes to their tracking information. When I called to find out where the order was the overseas customer support provided me the same vague information, which is code for I have no idea. Eventually I got an email to schedule which I did. Unfortunately, they were a no show and never contacted me to tell me they were not coming. I did manage to get someone in the warehouse who apologized and told me the truck broke down, again not true, after multiple calls, they acknowledged not having enough orders on the truck. Three days later I spoke to the same woman to find out when the order would be rescheduled. She told me I was not rescheduled as I did not return their messages to reschedule. After proving to her I had returned her call and spoke to her, she once again told me they could not deliver as they did not have enough items going to my location. Hard to image since I am right off I-95 in SC on the way to anywhere in the south or northeast. At the end of the day, what I experienced is extremely poor customer service and dishonesty as they tried to explain their way out of a situation. I agree with another reviewer that it is impossible to get in touch with the actual company as they seem to outsource everything. For me it is very frustrating as I thought I finally found a delivery company that was good, unfortunately, not sure that exists. read more

Prompt! Professional! Kind! Careful! Highly recommended. They called and texted in advance. All details were carefully considered.

Terrible experience. Billing nightmare. Excessive shipping times (3-6 weeks). Cost a boat load in mistakes. you don't get direct phone contact with people you need, you get chat bots with VAs in other countries etc. there are a couple great people (Charlene and Mike are 2) but the company as a whole is a BIG NO. AVOID. read more

Canceled my order for no reason while I approved delivery on the site first thing in the morning. Called driver and company right away and told them I did not cancel it and the company was trying to call them to tell them to deliver. They lied to the company saying they left the area. I was tracking them and they did not and still had a way to go before being anywhere near me. company spent 3 days trying to get them to deliver it and they had to nerve to send me a next delivery date for almost 20 days later. I told them to send it back and to give me a refund. Terrible customer service. I'm sure they are getting back at me for leaving them a bad review on their survey once they canceled it so I thought I'd give them one here too so other people know not to use them! read more

This delivery service was fantastic. I am very pleased that I paid a little extra for my furniture to have it unpacked and setup as well. read more

Deliveright - Delivery and setup - Couriers & Delivery Services Near Me - Lexington, North Carolina

They texted prior upon delivery which was awesome! Only complaint is you may get a call the day prior and it's a different associate then the deliverer. The associate may give you the wrong time frame from actual delivery. I was bugged I had to switch my plans last minute to meet them on time. I also thought they'd install it, but they did not ring my doorbell. I happened to go outside and see they put it in the driveway in a massive box so be prepared for that kind of delivery. I decided to just do the install myself. I'm not sure if it was an option for install so maybe it was my fault? so just know that it comes in a box. 4 stars because of the install and wanting better communication upon arrival. read more

excellent communication and delivery process. totally trustworthy. This an excellent company to work with.

We had a wonderful delivery experience. The guys were very friendly, good communication skills and very strong! The furniture was undamaged!

I was so unsatisfied your service. Delivery drivers so unprofessional and lude. They didn't any excuse my request while they delivered even it wasn't delivered right pieces of the set. He taken away the sign board before finishing leave the comment. There has to be 10 pieces of the chairs in the set, but I only received 8 pieces. It was a horrible delivery today. read more

They were polite, respectful, professional, they help move our bookcases with ease with no problem no complaints. They were in and out and did the job preferably. They did a great job. It was outstanding definitely recommend them. read more

The delivery was one of the best experiences I have had. The delivery people were polite, helpful and on time. I can't say enough about the service they delivered. I would use this company every time possible! I'm very pleased. read more

Great service and caring delivery. The two men who delivered my sofa sectional contacted me well in advance to notify me they were on their way. They were early in their arrival, polite and fast in setting up the sofa. They ensured everything was secure and that I was satisfied with all aspects of my product and their service. Deliveright also reached out as follow up to see how everything went. A+ all around. read more

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Team we're on time communicated often. We're polite. I'm very conscientious about covering their shoes before entering the house. Item delivered and put in place - looks great! read more

They were conscious of my time, careful with everything, kind and respectful. They did a great job!

We struggled to get our old sofa out the door, but the two guys who delivered our new sofa that was just the same size were in and out in 10-15 minutes. They expertly assessed the situation, pivoted quickly when the first attempt wasn't working and then successfully got the sofa in and situated, making the whole process look effortless. They are obviously highly experienced. They were calm, courteous and professional and they arrived ahead of schedule. I couldn't be happier. read more

KNK was spectacular start to finish. The driver was lovely and the other two gentlemen equally wonderful. We were extremely unorganized and they were so helpful at getting the furniture in the house. I could not be more pleased nor recommend them more highly. read more

Ordered a large, heavy piece of furniture from an online site and Deliveright was the freight shipper. I was updated via email on the status on a regular basis. The shipper who managed the final mile delivery were friendly and helpful, respectful of our property, and handled our delivery with care. Thanks so much! read more

Driver and helper were courtesy and helpful. went above and beyond my expectations! 2 dressers placed where I needed and even helped move my old one out of the way to another spot. read more

Deliveright did an amazing job delivering my dinner table on 6/5/24. The delivery team unpacked the table carefully, inspected and installed it properly. They placed the table in my house per my instruction. They cleaned up and took all boxes. I really appreciate their dedication work. Thank you! This is a 5 stars service. Use Deliveright service. You won't be regret it. read more

Deliveright was contracted to deliver furniture for our commercial Interior Design projects on four different projects in four different cities. Only one of those deliveries was made during the "expected lead time window" that we were given by Deliveright of 21-28 business days (and that clock starts after they pick the shipment up from the vendor, which in our experience can take up to three weeks). They had one of the orders for two months. That delivery was scheduled three times for different dates. They continued to give excuses and reschedule. When they did finally deliver the tables, they arrived two hours past the delivery window without any communication regarding the delay. They did not have the appropriate tools, the installers were inexperienced and were not prepared to provide the white glove service we paid for. IF you can reach someone in customer support, they will just give you the run around with more excuses and have zero interest in customer service or retention. READ THE 1 STAR REVIEWS! I have no idea where they get the 5 star reviews because I know our experience is the norm rather than the exception. Deliveright is notorious in the furniture industry for slow deliveries, constant delays, poor communication and horrific customer service. They have damaged our relationships with our clients and, in turn, our reputation. Find another freight or white glove service - AVOID THIS COMPANY! read more

Deliveright did it again. I've used this service twice now and the ser is excellent Excellent service, on time, , very professional and friendly. Would use this service again read more

delivery team was very personable. They were very careful with delivery from removal from the truck to placing inside the home we careful to not bump, doors walls or the sides of the furniture. read more

As suspected, I never heard from Team Deliveright and they definitely have my contact information. They can email me directly if so desired. Additionally, Eternity Modern is just as much at fault for over promising support with "fixing" the delivery but never stepping up and making sure options were available to their customer via their third party vendor. Everyone point fingers and no one actually working to get the product (sofa) delivered. UPDATE...thank you Joyce for connecting with me just now in the hopes to understand what happened and work to have fees eliminated I was charged for a sofa I never received. read more

Excellent communication. Delivery team was awesome . Helped us put our bed in frame and we courteous and knew their job.

I love this delivery service because they gave me advance notice that my item was here and set up delivery. They contacted me in advance and let me know every step of the way when they would be here. They arrived on time within the window. They were two very nice men, cheerful and happy. My furniture arrived in good shape. read more

The delivery went seamlessly. Time window time was spot on, and the staff was courteous, fast and efficient. I would consider without a doubt using the service to receive bulky/heavy furniture items again. read more

RESOLUTION WITH NO PROBLEMS! I'm giving this business 3 stars because even though there was a problem Matthew from escalations was able to resolve the issue. There is nothing better than getting a problem resolved in a timely manner. The delivery team had left my furniture boxes downstairs without assembly. They claimed it was "too heavy", but reported that "there was not enough space" to bring up the boxes. Matthew did not excuse the delivery team at all and handled my complaint with ease. Knowing that, I would not have a problem getting any delivery from Deliveright in the future with the condition that resolutions can be made with no problems. Matthew definitely took that stress off my shoulders. Thank you Matthew! read more

This company is wonderful to deal with. We bought some furniture and this company delivered it. They communicate in advance when it will be delivered and the call about 20 minutes before to make sure somewhere is there to accept it. They are also flexible if you have to change the date which we did. read more

White glove delivery and assembly of my Thuma bed. Kept me informed about delivery time. read more

Deliveright - Thuma bed and nightstands. - Couriers & Delivery Services Near Me - Lexington, North Carolina