I had a good experience here! I brought a blazer and it was done in just a few days and it looked…read moregreat. It was reasonably priced! The lady that helped me was very nice too. An overall great experience.

I am new to the area and this company just happened to be located between where I live and work…read more I've gone to them now for my dry cleaning, alterations, and repairs. Their staff at the front desk is very customer service oriented, and the work they do is high-quality. I also appreciate they have a system to send you a text if your clothes are ready before the promised date, which so far has happened every time. I enjoy going here and will continue to give them my business.

I'm extremely disappointed with my experience at Tita's Tailoring. If it were possible to give zero…read morestars, I would. I brought in three items (a scarf, a sweatshirt, and a pair of pajamas) to be embroidered for my honeymoon. I was very specific about the details--monogram placement, font, and even requested that my name be done in all lowercase. Unfortunately, every item was done incorrectly. The monogram on the scarf was placed upside down (so when worn, it read incorrectly), and both the sweatshirt and pajamas were embroidered in the wrong font and not in lowercase as requested. When I brought this to their attention, I was told the original items could not be corrected and would need to be replaced and re-embroidered. To their credit, they agreed to repurchase the items. However, when I returned to pick them up, none of the items had been embroidered at all--and the pajamas provided were not even the correct pair. At that point, I requested a refund for the embroidery services I never received. I was told the employee present was unable to process a refund. I had to insist on getting something in writing stating that I would be refunded, but I have little confidence this will actually happen. I've since filed a dispute with my bank. Between the repeated errors, lack of attention to detail, and inability to resolve the issue properly, this was an incredibly frustrating experience--especially given that these items were meant for a special occasion. I would not recommend this business based on my experience. The level of inaccuracy and lack of follow-through here is simply unacceptable.

I've debated writing this review for quite some time, as I truly love supporting local businesses…read moreand believe even if mistakes are made they are human and deserve second chances. I reached out via Yelp to schedule my wedding dress alterations in advance of my wedding date last September. The day I showed up I wasn't told in advance I needed heels and was told we couldn't proceed even though heels were actually available for this purpose, and nobody told me. The owner did reach out to me to come back and I had to reschedule for another two weeks later as I was already home at that point. I came back to set up alterations confirming that the hem would come up 3 inches to accommodate heels and for it to fit comfortably I would have to lose about 10 pounds. This was no issue. When I came back to try it on I'm not sure why (as it was never explained to me), but the straps were shortened in such a way as you can see in my photos that my breasts had no support and were flattened or the material moved depending on angle of photo. Not happy. They put in a zipper for the buttons which I was grateful for. I had several weeks prior to the day I needed to pick up scheduled as our wedding was out of state. When I showed up, it was not ready, not pressed and I had to wait while they finished. I'm glad I double checked it on my way out or I would've left the state without a dress that was done as I asked for a bustle that was not on the dress, even though I had asked for it and paid for everything in advance at the last appointment. I am not a picky person or hard to deal with when it comes to brides. We had a simple elopement and were very flexible with changes as they came. I find it beyond frustrating that for such a big event, and given the other amazing reviews (which is why I picked this business), that I had nothing but issues. The pricing was great, but Tim seemed to be the only person on the same page as me. This seems like a family business, so I was really bummed this didn't work out. As you can see in my photos, the stomach portion was still loose (with the ripples) and could've been taken in to fit more appropriately. The straps shouldn't have been taken done without the bra area being adjusted to support me. It's so hard to look at my wedding photos because the lack of care to my dress is so evident. The day of my elopement the bustle broke and a button came off of the zippered area. For this reason, unfortunately I would not return or recommend. I was hoping for a much better experience considering how important this was and how understanding I was working with this business despite all the issues that occurred.

Place is going downhill. Clothes were late. Staff were rude. Owner seems absent or just doesn't…read morecare.

I dropped off clothing on Wednesday and was told the clothing would be ready for pickup Saturday…read moremorning. The clothes were not ready (and not even in the building, as they outsource the cleaning) until Monday night. No apology offered. No discount offered. The clothes were needed for an event and I took time out of work to make alternate arrangements.

I've used this Cleaner multiple times always on time, always perfect. Lee cleaned items and pricing…read moreis great. I brought my son suit in kind of last minute I needed it in a couple days with the holiday weekend coming up they promised it would be done Tuesday. Someone called me and said they were having an issue was there anyway I could pick it up Wednesday morning. When I explained that my son had a very important meeting tomorrow and needed the suit it was ready by 3:30 today. I recommend this Cleaner 100%.

They are the best dry cleaner that I have found in the Marion / Wareham area…read more Price seems to be in line with other places and they always do a good job on my dress shirts

They fixed my favorite work pants! Very polite and…read moreefficient. Great location, easy in and out with plenty of parking. I would highly recommend this business!

Dropped off a dress to be hemmed with the promise I'd be called with an estimate. I was never…read morecalled, and when I went there found the work had already been done, and at a higher price than I wanted to pay. The hem was nicely done, but clearly overpriced for the amount of work that was done.

I am visiting the Boston area to support a family member after surgery, so we needed a laundry…read moreservice. Alex and the team provided easy access through their website and great communication with their client for access to the service. Pickup and delivery were clearly communicated. Highly recommend their professional approach to the service.

Started using this laundry service a few months ago and it has been WONDERFUL. Ample pickup and…read moredelivery time options means I can get my family's laundry done quickly and on my schedule. Imagine the joy of returning from vacation with bags of freshly laundered clothes waiting at home! I find the price reasonable for the convenience. They also offer dry cleaning and tailoring. Haven't trying yet but I will in the future!

I'm always impressed with this cleaners. They're fast, reliable, and a great value. They've tackled…read moremany different jobs for me and always take any special request I may have for service. The staff is friendly and professional, It is always a pleasure to see them. I believe that they are one of best cleaners around!

This is a fantastic dry cleaner. I've used a lot of dry cleaners in various cities and places for…read moremy entire business career and think Golden Crown might be the best. I needed a rush cleaning for a business trip and they delivered. I called and spoke with Paul on Friday and he said to drop it off by 2 and they'd have it back to me the next day. Tabatha was super nice working behind the counter as well. Her and Paul both even remembers my name - impressive

I took them my old cashmere sweater that my wife had given me long ago. She passed away recently,…read moreso it was special. However it was full of moth holes. When I picked it up, those holes were gone. Somebody there obviously spent a lot of time carefully stitching each hole. The gentleman that helped me was also exceptional. I have been wearing it daily for over a week now and no holes have reappeared. FWIW, I have since purchased cedar moth repellent packets online at Gardens Alive and distributed them into all drawers.

I was distraught to learn they add a 10% charge to garments left over 30 days when I went to…read morecollect $120 of dry cleaning left a few days more than the 30 days and found the charge added to my bill.

I used their drop off service once and they forgot to give us a bag full of underwear and socks. I…read moregave them a second chance and one of my favorite hoodie was ruined by bleach spots.

Good place to do laundry because of the machine sizes and overall it's clean if you go before 4ish…read morebecause they have a worker there I think after 4-5pm the work leaves and the Gross people show up. A lot of people who wait to do laundry when they have a Dozen laundry bags and take up every machine and dryer come during the evening time so best to go earlier in the morning just a tip