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    Tita's Tailors and Cleaners

    3.7 (52 reviews)
    Closed 8:00 am - 6:00 pm
    Updated a few days ago

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    Response time

    3 hours

    Response rate

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    Services - Tita's Tailors and Cleaners

    Clothing alterations

    Clothing mending and repair

    Custom tailoring

    5 More Services

    Dry cleaning

    Embroidery

    Ironing

    Laundry wash and fold

    Stain treatment

    Tita's Tailors and Cleaners Photos

    Recommended Reviews - Tita's Tailors and Cleaners

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    2nd clasp added rather than taking in back of dress by 1 inch

    I brought my mother of the Bride Dress to Tita's for alterations. When I came back for my scheduled appointment to pick up 3 weeks later, no work had even been started on my dress. Titas rescheduled me for a 2nd appointment to pick up my dress. Again, when I arrived, no work had been done on my dress. When the alterations were finally completed by the 3rd pick up date, I was deeply disappointed by the poor workmanship and lack of attention to detail. This caused me significant stress, especially as the event date was fast approaching and I relied on these alterations being finished properly and on time. Below is a summary of the specific problems I encountered. Strap and Armhole Adjustments The dress straps required shortening, and though they were pulled up, the armhole was not adjusted accordingly. This resulted in the dress feeling tight, uncomfortable, and ill-fitting. Seam Work and Bulk The seams were left untrimmed, causing unnecessary bulk that became visible on the outside. On one seam, the untrimmed fabric was folded into the seam and sewn over. Back Alterations Instead of properly taking in the back of the dress by about an inch, a second hook was simply added. This shortcut created a noticeable bulge in the back. Bra Cup Replacement The most problematic alteration involved the built-in bra cups of the dress. I requested that the original cups, which were sewn between the dress and lining, be replaced with more supportive ones. However, the cups were merely removed from between the layers and beige bra cups were tacked onto the inside lining, not between the lining and the dress as they should have been. The cups were uneven, and the neckline did not lay flat on the chest where the extra hook was placed. The beige cup was visible through the dark navy-blue dress, with navy thread showing on the cup itself. Personal Perspective My late mother was a top seamstress specializing in wedding gowns and formal wear in Rhode Island. While I do not share the same level of expertise, I am well aware when alterations are performed correctly. After spending $195.00 at Tita's for alterations, I had to bring my dress to another seamstress to take the dress apart and redo the alternations correctly

    Partner's text conversation with owner.

    If I could rate 0 stars I would! I made a Yelp account just for this. I needed pants hemmed and a new button up dry cleaned for a graduation. Dropped off and was told it would be ready in 10 days on a Monday. Monday comes and they claim it'll be ready Tuesday. Was on vacation so this wasn't an issue and could pick up on Friday, to which the owner claimed it would be ready. I arrive to find my pants hemmed well but my shirt was not in store. Although unfortunate, I was okay with their next promise of a 3pm arrival the same day. However, when I arrived at 3:30pm, I was told my shirt was still not ready. The owner claimed my shirt was stained, even though I brought it in brand new. At this point, I expressed my dissatisfaction with the poor communication on their part, to which the owner rudely claimed that I was the one being inconsiderate of their business operations. This was already enough of a red flag, but again I fell for their promise of a delivery at my home address later that same day. Despite having several errands to run to prepare for my graduation weekend, I had to stay home for my shirt that they claimed they had and were just waiting for a delivery driver to bring in. Come to find out I was waiting around for no reason because they text (after the agreed upon time frame of delivery) that they cannot find my shirt! Had I known of this from the jump, i could've made arrangements to buy another shirt last minute. However, the complete lack of transparency and flat out lying has made this into an unnecessarily stressful process. Now, with guests arriving and a busy weekend ahead of me, I have to worry about replacing my shirt that was "stained" and "lost". After expressing my disappointment with the service and the lies I was told, the owner again proceeded to spin the story to absolve themselves of any blame as this is just the "cost of business". The owner was rude, unprofessional, a liar, unapologetic, and made no effort to communicate the real situation. Here are screenshots of her conversation with my partner who had offered to pay for my services. I can't believe someone like this even runs a business!

    And she put a pull in this brand new dress I brought to her!

    just awful owner is rude when I called to ask for prices and wouldn't tell me then we come and they tried charging $170 plus tax to hem a dress then I said too much then they had the nerve to charge me $25 DONT go here they are rude and she told me I am a bad mother yelling at me VERY unprofessional, recording me the whole time she made stains on my dress and a hole in it

    Very fast service and accomodating we traveled from Attleboro to get our dresses done for my daughters wedding she looked beautiful Thank you Tita and the girls! Kim Mom of the Bride

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    2 months ago

    They couldn't do any dying, but replaced a zipper. Pretty nice. Thank you! I'd recommend them.

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    3 years ago

    I'm brought in a number of pieces that needed some love and attention. Price is reasonable.

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    5 years ago

    Brought 2 suits in for some tailoring. Quick turnaround. Great service. Very Friendly.

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    Page 1 of 2

    Ask the Community - Tita's Tailors and Cleaners

    Review Highlights - Tita's Tailors and Cleaners

    Additionally, the staff are always very warm and welcoming.

    Mentioned in 2 reviews

    Read more highlights

    Tita's Tailors and Cleaners

    Tita's Tailors and Cleaners

    (3 reviews)

    I'm extremely disappointed with my experience at Tita's Tailoring. If I could give zero stars I…read morewould. I brought in three items (a scarf, a sweatshirt, and a pair of pajamas) to be embroidered for my honeymoon. I was very specific about the details--monogram placement, font, and even requested that my name be done in all lowercase. Unfortunately, every item was done incorrectly. The monogram on the scarf was placed upside down (so when worn, it read incorrectly), and both the sweatshirt and pajamas were embroidered in the wrong font and not in lowercase as requested. When I brought this to their attention, I was told the original items could not be corrected and would need to be replaced and re-embroidered. To their credit, they agreed to repurchase the items. However, when I returned to pick them up, none of the items had been embroidered at all--and the pajamas provided were not even the correct pair. At that point, I requested a refund for the embroidery services I never received. I was told the employee present was unable to process a refund. I had to insist on getting something in writing stating that I would be refunded, but I have little confidence this will actually happen. I have not received a phone call, email, or any other communication to try to rectify the issue or send a refund. I've since filed a dispute with my bank. Between the repeated errors, lack of attention to detail, and inability to resolve the issue properly, this was an incredibly frustrating experience--especially given that these items were meant for a special occasion. I would not recommend this business based on my experience. The level of inaccuracy and lack of follow-through here is simply unacceptable.

    Tita's did a great job tailoring suits for me and my kiddos. We needed some alterations that I was…read morea little worried about, but they were very professional and did an awesome job. Will definitely be back any time I need alterations or dry cleaning.

    Town Hall Laundromat

    Town Hall Laundromat

    (13 reviews)

    I love the staff here they're all wonderful ladies who work hard and do great work. however this…read moreplace is just not clean. surfaces and floor I understand are cleaned all the time but these machines need to be deep cleaned on a regular basis and they are not(washing machines especially ). There is green between the glass and the metal of the door on the washers. Tons of hair and dust and dryer sheets between the machines even when you open some of the dryers you can see in the framing behind it just covered in a bunch of dirt and dust. The whole place needs a deep cleaning and the bathroom is included. I'm now going to sac-o-suds in north providence and it's very clean and much higher tech. I can add money to an app on my phone and watch how long I have left on my various machines. I don't have to deal with an ornery old card reader that doesn't even do chip verification (which you really should upgrade to because if there was ever fraud losses on your card machines you would be held liable for charge backs due to not being EMV compliant). To the guy that owns this Johnston laundromat, it's time to invest in your business and put a little money back into it In order to be able to compete.

    I frequently go here but I'm very disappointed with my recent altercation with the young female…read moreemployee. I was 5 min past the time to take my cloths out of the washing machine so she took it out without my permission. Nowhere in the store does it say you have 5 minutes until your cloths are touched. I was literally attending to my other cloths that were in a machine on the other side of the store. She was raising her voice at me saying its policy. So now you know this spot will touch your shit and give you attitude.

    Tita's Tailors and Cleaners - sewingalterations - Updated June 2026

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