At this time, Delta still serves ARN (Stockholm-Arlanda) from New York/JFK. It is their only service, a single daily. Delta does not have flights between ARN and Atlanta or Minneapolis or even Detroit. Just New York.
Arrival was easy and baggage claim was quick with the suitcases and other luggage appearing on the carousel swiftly.
Returning to the airport was also good and we were able to find the check-in counter after only a brief search. There are separate queues for economy and elite passengers. It appears that all of the ground staff here are outsourced except for a station manager, which is normal for Delta's remote stations. I was asked the usual questions about my luggage and where it had been but then I was asked more interactive questions about why I visited, where I had been in Sweden and where else I have traveled recently. Odd.
I was handed a "fast pass" and provided directions to the lounge and then I was on my way.
Boarding was the usual mess but they honored first class and Diamond medallion passengers to board first. Beyond that, it looked like a crush. Not the way it should be.
Overall, my final experience in Stockholm was OK. I like Delta and they do a good job.
[Review 18754 overall - 87 in Sweden - 2277 of 2022.] read more