Great service. Very knowledgable & helpful. Called to ask about the pool testing kit I got and was given great instructions!! read more

Very helpful. Patient to explain things to me. I've called a few times to ask him questions. Always kind over the phone.

The worst customer service. Will not be going back. I wish I could give a zero. Couldn't answer simple questions.

Bill is completely dishonest and charged me 150 bucks for two filters that I found out cost only 28 bucks apiece. Thats a mark up of 40 plus apiece! He said he needed to charge that much for the time he spent helping me. He refused to do what ever it takes to make a customer happy that they shopped at his store. He tried to justify ripping people off by making up excuses for over charging for products ordered on line. Not sure how they have been in business since 1977 when they bold face rip customers off. Be the last time I go there and word of mouth goes far! Have a nice day Bill! read more

I have had a problem with my in ground pool for several weeks keeping the water ph balanced. The pool was starting to turn green and cloudy and I took a sample into a local pool supply and $40 later they gave me their recommendations to correct the problem. This did not correct the water quality and it just got worse. I went online to Yelp and looked at reviews and found Demaray Pool Supply. I took another sample down to Bill and he ran several tests and said my pool was not balanced. He spent over 45 minutes with me explain to me how to resolve the problem. His solution was not selling me more chemicals! My pool water is nice and blue now.Thank you Bill we highly recommend people stop by and see you for all their swimming pool supplies in the Yuba/Sutter area! read more

Demaray Pool Supply - Demaray Pool Supply gives 5 star service in the Yuba/Sutter area! - Pool & Hot Tub Service Near Me - Yuba City, California

I've been going here for 8 years. The customer service has always been great. They are very knowledgeable. They have helped me several times with my pool problems and never try to sell me something I don't need. read more

Very disappointed I was charged a return charge for an item the store clerk ordered in the incorrect size. He argued with me in front of customers, and refused to refund his mistake. We will not shop there again. read more

Demaray is a great place to buy your pool products or if you're in need of advice. They've helped me multiple times with our pool. They carry filters, pumps, pool cleaners, etc. The staff has been very friendly and helpful. They're located right across the street from Sonic. read more

I called them, they put me on hold, I waited too long, so I hung up. Unbelievably five minutes later he called me back. He apologize for the hold and he was more than willing to help me for what I needed over the phone. I truly believe that is wonderful customer service so I purchased my sand there the following day. They were the cheapest place around to buy sand for my pool filter. The only other place it was cheaper was Home Depot in Oroville. I really didn't wanna drive that far. So I will definitely buy and my sand here from now on. read more

I went to a few different pool places before I discovered Demaray. When I asked questions at the other places the people working made it seem like I was bothering them. But John at Demaray makes you feel like he takes personal interest in getting your pool working right. They have no problem giving advice and helping trouble shoot your pool problems. If they dont have what you need in stock they will special order it . read more

I have also got a lot of great advise from Bill at Demaray . I followed him from Pool Patio. Great place to do business with.

Have used them for more than 5 years now, time I told the world: they are terrific! I'm there for my spa and our 20K gal Viking fiberglass pool that thanks to their advice looks new; and it's 12 years old! Bring your water in for a free test (I use a koscher pickle jar), follow their prescription and your water will sparkle. I am very much a DIY type and they have bailed me out more than once with good humor and sound guidance. Lastly, they seem truly interested in saving their customers money. What's not to like? read more

We've just recently moved into a home that has a pool..I've been to EVERY Pool Supply store in town and these guys have always been the best word and the greatest advice. read more

These guys are The Best! They will give you loads of FREE advice on keeping your pool and accesories in tip top shape. This is the only place we go for our pool supplies. Greg and John really know pools. read more

If you have any pool questions head to Demaray Pools. They freely give advice on all questions and never make you feel like you should have already known how to take care of your problem. They work hard to make sure you completely understand how to use all the product you go home with and do it with a smile. read more

I've never loved a pool store before. These guys have knowledge and experience to keep you from wasting money. Every pool store I've been in is about selling you everything they can to maximize profits. Today I go in to buy some clarifier as the algae treatment I'm using has caused my water to become hazy. The sales guy says leave the pump off and wait a couple days, gravity will cause the suspended solids to fall out and I can vacuum them out then. Demaray is the best! read more

This is the only place in the yuba area thats not afraid of giving u advice, dont mind being bothered with dumb questions, and dont u make u feel like u have to pay extra to have them go to ur house because they give u the info., suggest supplies, test water for free and not pushing u out the door. They even carry chlorine in a safe bottle and crates, which are the best price in town and load it for u. read more

These guys are great. this is the best pool supply place in area. Good prices. Good inventory. Nice people. Gave me a quote of 600 bucks to rebuild my pool sweep and only charged me 250 bucks. I get all our spa and pool supplies here now. read more

Agreed that the staff is great about customer service - BUT make sure that what you purchase is what you need. Refunds apparently take 7-10 + DAYS with use of a debit card Which I was not informed of. Actually I still haven't received my money back and it's going on to two weeks. This is actually not right! read more