I am very happy with the services. The Dr. Is awesome and i feel very comfortable..she listened to…read moreme and helped me.. i highly recommend her.

Very professional and well educated staff. As a person in this field I highly respect them. Their…read moreNP is top notch and I recommend her 110% to people I serve.

I can only muster up a couple of stars this time…read more Dr. Royal is part of the Anchor Medical group and the only reason we agreed to see her was at the urging of our original doctor, Dr. Alisha Skinner. To start with, who ever spoke to us on the phone at Anchor Medical led us to believe Dr. Skinner was an Endocrinologist and dealt with diabetes. While she is a very nice lady, she practices internal medicine only. Since we were in the middle of the appointment when we learned this, we proceeded. To her credit, Dr. Skinner admitted to limited experience with diabetes and suggested Dr. Royal. On my initial consultation, Dr. Royal brought in a student or new doctor or who knows. I do know that it wasn't cool. She asked me if it was alright if this woman observed, but with the woman standing right in front of me, what am I supposed to say? No? Wow, Awkward! Dr. Royal, based on test results, was operating on a theory that heavy control on diet could replace all the insulin I've been on over the years. A nice theory but not very feasible. At one point in life that did work but over the years, the numbers started to rise. The top Endo in metro Detroit started the insulin protocol. It's possible he's right. There were two big problems with the visit. First was how incredibly fast she spoke and ran through this plan of hers. There was a lot of education involved and no way I was going to absorb or retain the information she was attempting to convey. The second bit of abrasiveness was her incredible arrogance. Insisting the Endos were all wrong and how she's smarter. Too pompous for me. The day an internal medicine, general practitioner claims to know more that an Endocrinologist with a PHD is the day I walk out and just keep walking. 11/23

Dr Royal was my families doctor for a couple years while she was at Alyeska Family Medicine. My…read morehusband, daughter and I absolutely loved her! She has excellent bedside manner and doesn't make you feel rushed. I'm so glad I found her again to be our families doctor once again!

I've seen both Dr. O'Fallon and Dr. Montano and was very happy with both appointments. They didn't…read morerush, they took time to listen to me, and made me feel cared for. I would recommend either doctor to everyone! The front desk and nursing staff are also great. I think it's hard to find an office that is wonderful all around, and this is it!

The Good: Dr. Summer Engler is an amazing rheumatologist who…read moretakes the time needed for each appointment, and she listens to her patients. Her MA, Benson, is an absolute gem! He's personable, friendly, and incredibly caring. Both of these staff members deserve the highest of accolades! The Not-So-Good: Their front desk staff won't prioritize according to need. I was forced to wait six or seven weeks for an initial eval. I realize schedules fill, and the world doesn't revolve around me; but that was ridiculous. The front desk staff's attitude was callous. I asked to be put on a waiting list for cancellations. This was refused. Hence, a 4-star review instead of 5. Final Note: There's an old saying... a really good doctor usually has pretty bad front office staff. Try to over look the front desk because Dr. Engler and Benson are worth it.

Couldn't get an appointment because she doesn't give " second opinions." What Dr won't give a…read moresecond d opinion? Thats a pretty standard request. Furthermore, she won't see a patient on Medicare even if she has an additional insurance. ‍. In my opinion, this provider doesn't understand how to use insurance to cover costs and isn't confident enough to give a diagnosis of her own if another Dr gave one previously. Look elsewhere for medical help.

Dr Wrigley helped me get through my hysterectomy. She's a fantastic surgeon obgyn. She performed…read morerobotic surgery at Regional Hospital. I was super happy through the entire process. I would definitely recommend Dr Wrigley if you have any obgyn needs.

I have been a patient at Arete for 4 years. Recently, the quality of care and dismissive actions…read morewas poor. I was billed unnecessarily just for asking questions in the portal. The front desk staff was not helpful towards answering questions every time I would call. The front desk was not only unfriendly but they would talk to me in a cold and mean manner. My provider refused to answer my direct questions on the portal and via phone calls when I called every day. Instead, she billed me for "researching". When all I asked for was a referral- I did all the research myself. Not only did I feel like my care was dismissed but I was neglected and billed extra after messaging in the portal which I was not informed about.

Went there for two years - during that time, after providing extensive information about my medical…read morehistory, they repeatedly failed to have major conditions logged in my records, which led to poor and inadequate care, gaslighting, and frustration. They often didn't fully listen, assuming they knew what I would say and not really hearing me or addressing my concerns. Then they started charging for questions or follow up communication through the portal - that was the final straw. They made the excuse that "other places are doing that too" and "you probably didn't realize since it was in the fine print on a form we had you sign." I'll take my business elsewhere.

I have mixed feelings. First pregnancy and I decided to come here. The first doctor I saw was…read moreOmaira Colon. She doesn't do hospital births any more so I only saw her once and then they switched me. Her attitude was "I've done this a million times" and she went over everything quickly and in little detail. I get that it's YOUR millionth time but it's my first. They switched me to Maude Vance after that. She has little personal skills if any. She walks into your room already talking about baby names and whatnot without even a "Hi." She says all the information so fast and direct it just goes right over me and I can't remember anything when the appointment is over. She seems very knowledgeable but I get the vibe of I'm here to get paid and get out. She asked the same two questions every time and if you don't have one question she offers up no advice and she's on her way out the door. Cool, again it's my first time I don't know what I don't know! She suggested I get the RSV vaccine but I wasnt the correct month range at the rsvp season time. She said no need for a birth plan. Whenever she measures me I'm either too big or too small and then she schedules another ultrasound. Not saying how big or small I am and why it's necessary. Actually delivery time, did multiple interventions which I didn't want and she literally said "it's my job to cut the cord" when somebody asked if anyone wanted to do it. The reason why they are getting three stars is the scheduling. They give you one time to come in and you either say yes or no. The main front desk lady is kind of mean, the one with the flashy loud keyboard. I saw numerous new ladies who were always in training at the front desk across my 9 month visit. For people who don't have a job, it's fine come in whenever. I have to take time off of work to come in. They do open from 8-5 so I'm able to come at 8, but only days where Vance comes in early, otherwise she starts her day at 9am. Another inconvenience. I always have to fight with them, no I'm not going to come twice in one day because you can't get me an ultrasound and see the doctor back to back. Then the doctor thinks I need an ultrasound every other week and that tacks on a while another hour and scheduling mess to figure out. The NP and ultra sound techs have all been very nice and efficient. I usually don't have to wait too long in the lobby or in the exam room. Also they draw blood and do testing here too which is very convienent. I did have to go to a third party to get genetic testing done. Their check in process is a little bit long and tedious online. I've only had to pay my $90 co pay for when I have an ultrasound visit scheduled. Otherwise just a regular doctor checkup it doesn't ask me to pay the copay on the check in process. When I had my very first visit, they had us see the financial lady after we were done with the appointment. Since I had goven All the insurance info when I scheduled before she had all the estimated costs written out for vaginal and c section birth, as well as the ultrasounds. She then charged us $500 for the first ultrasound and said the next one that we would have would be around $700. A little while later as I was looking at my insurance online it said that my insurance had payed Denali OBGYN for the amount of the ultrasounds and that I needed to ask for a refund. They claimed that they charge everyone for the first one even though they already ran my insurance. So they provided me with a copy of my statements so far and that I have a $500 credit on my account. They said at the end they will refund me if I still have a balance with them. I haven't had to pay anything since then except my $90 copay. I had to ask them about this process and where that money went, they didn't provide any of that info voluntarily, like "hey just so you know you have a credit on your account since your insurance paid us as well as you payed." It might just be how they have to do things or how the insurance side works but it was kind of annoying. I would see Kilby if I had to come here again. I saw him twice while mine was on vacation and he was awesome. That's all I can think of for now but I wasn't thrilled with this place. Good luck if you are on a search.

My first appt here was with Sarah Schultz and her MA Crystal. I was touched by how gentle,…read morethoughtful, and informative they both were, especially because I was really nervous. Sarah did a really great job at talking through everything with me and making me feel like I was in charge. When I had to come back for a procedure, I was r/s with Dr. Omaira Colon. I had a completely different experience with her. I wasn't told they would be taking a biopsy or urine sample until I showed up, so I was totally unprepared for either (I would've taken painkillers in advance for the first). They handed me the consent form for the biopsy without even telling me what it was for, and I had to specifically ask to talk to Dr. Colon beforehand. When I was talking through the procedure with Dr. Colon, she seemed annoyed and unempathetic about my hesitations. She offered me aspirin for the pain and expected that to take care of everything (when I knew aspirin 5 minutes before a procedure wasn't going to help me). During the procedure, I had no idea what she was doing next at any point, and I was experiencing a lot of cramping and pain. I felt extra tense and scared because she kept moving forward in the procedure without telling me what she was doing, which probably made it a lot more painful that it needed to be because I couldn't relax. Throughout the procedure, I was wringing my hands in pain and she never once paused to ask if I was okay. If she ever verbalized what she was doing, it was never to ask for my permission and it was typically as she was already halfway into doing it. At the end of the procedure, as I was still in the middle of really painful cramping, she goes, "Wasn't as bad as you thought, right?" I guess she was right- it was worse. Overall, it felt like a completely violating experience. I already had a lot of anxiety over going to the ob-gyn (which I think is pretty common) and now that is going to be increased 10 fold.

The front desk staff is nice but the Dr. and assistant were not. I think the Dr. was uncomfortable…read morewith my lgbt+ identity. When I told her I was married to woman she asked me if I "have had intercourse in the past" as if I couldn't with a woman... She did not tell me that she was going to lift my shirt to examine me. The assistant told me to go back to my room after my tests but when she found me there she rolled her eyes and told me off for not waiting for her to walk me back. The whole time I was speaking with the Dr. I felt like she was hassled by the fact she had to be there. I would not recommend this place to anyone who identifies as lgbt+

Dr. Fenton is an amazing OB/GYN and I highly recommend him. He was my doctor for my first pregnancy…read moreand was very helpful and kept my best interest/wants in mind. I had a great pregnancy and labor experience with him. I came back for my second pregnancy because I know I will be taken care of. The office is very clean and the staff here is always so kind and welcoming.

It's a great place with great staff. The quality of care is excellent. There are plenty of staff on…read morehand to handle pretty much most non-emergent things. Quick in and out.

This place is low cost and I get it: they see a lot of patients. I introduced myself and wanted to…read morebe called by my first name (easy to say) and the PA kept talking about how he couldn't remember names. Dude, see a psychologist for that. Maybe his former spouse shares my name? I dunno. lol They all seem nice but I thought it was strange. Like how often did he need to even say my name?