Excellent service! Came to my rescue late on a cold Sunday evening when everyone else was closed…read more Highly recommend.

Excellent service! We were stuck with no gas and they had sent us help immediately. They got us out…read moreof a dangerous situation in the matter of minutes. The price was very reasonable as well. Also very friendly staff. Our driver was awesome. Thank you guys!

Fast service friendly driver he knew exactly how to get the truck out of the ditch he showed up…read morevery fast and got me rolling even faster thanks guys hopefully I'll never need you again but if I do I know who I'm calling

In my experience, this business took advantage of me during an emergency. They said one thing…read morebefore towing my truck, but once it arrived at their shop, they changed the terms completely. My truck was towed only 7 miles and I was charged $1,726. I was told the rate was $300 per hour, then it was changed to $350 per hour without my approval. I was also told a part costs $120, but they demanded $2,759 to install it. Because of this unreasonable price, I refused the repair and did not authorize any work. Despite this, I was still charged $1,000 in labor, even though no repair work was done. I believe this shop uses misleading statements and pressures customers in difficult situations. I am leaving this review to warn others to be extremely cautious.

Cops called for a tow. No price mentioned. Found out they charged me 900 bucks for a one mile tow…read more Price gorges. I'm filing complaints and charges. ​

I broke down and called Bill for a tow to my preferred garage of choice. He was there in no time…read moreand maneuverd his flatbed in tight corners to hook up to my truck and in no time at all we were on the way. He wrote out a receipt on paper plus sent a copy of the transaction to my phone so I could submit it for reimbursement through my insurance company. Honestly I never even looked at the price until I got home and I was amazed at how reasonable it was compared to past experience with other towing companies in the area. As a side note, their business as well as others recently have been experiencing difficulties with Google. Luckily for me I removed Google Chrome from my phone and used my Samsung phone's internet search to find them.

From the owner: Locally owned and operated since 1989.read more

Both the owner and the driver were very professional and polite! Especially considering we were 45…read moreminutes away from the shop. Sadly our insurance company doesn't pay much for roadside assistance!!

1- huge lack of communication 2- absurd towing price…read morewithout offering other options and without a ridiculous fee. 3- driving around for 40 extra minutes trying to locate the "garage" 4- seems like the "positive" reviews are from friends and family 5- my friend's tire and rim were with the vehicle and then gone without explanation I could keep going but I'll keep it civil. our mechanic absolutely disagreed with the services and prices 100%. Just don't do it.

This is a relatively a good towing service with a reasonable price…read more Bob is a respectable person, he runs the towing all by himself. The towing was fast, gentle and he treat my car with respect. Bob does not want to hire somebody to do the towing, I am not sure why but someone he hired might not have the enthusiasm and dedication to get every single task done correctly. Bob is willing to point out every single item your car is needed after car was towed from an accident, so you have an idea of what is necessary for you car and don't get rip off by other mechanics. Bob is a very responsible guy. I live 2 hours away from this town, after my accident happened, the local sheriff drop me at one of the hotel in Mt Morris. After Bob knows my friend won't be around to pick me up until afternoon, and I have to check out of the hotel. He took me to his home to wait until my friend comes, he offer me a variety of drinks and his wife cooked me some good foods. Any friend who needs a tow, I strongly recommend Ellsworth towing. Bob almost work 24/7, The towing is $150. If you take into account of his time consumption, operating expenses, and the opportunity cost, this will not be a bad deal for you if you are really in need of a tow.

From the owner: Quality service at a fair priceread more

Broke down in our RV. Tow truck hit a guardrail with our RV then told me that I was to close to the…read moreguardrail when I came to a safe stop with the motorhome. I was far enough away that the automatic step had enough room to come out. I would guess 8-10 inches giving me a safe distance from travelers on the interstate. They then charged me 5 hours labor to replace the driveshaft. There are 8 bolts holding a driveshaft on as with any vehicle. Anyone mechanically inclined would confirm that is ridiculous and extremely excessive.

This was the best experience I've ever had with a towing company. My driver, Jeff went above and…read morebeyond to help me. He made my day. He was incredibly kind and professional. He showed up right away, and I cannot say enough kind words about him!

Gave them a call and had a tow truck out to me in less than 30 minutes! Very impressive service for…read morea tow truck company in Ny if you ask me. Highly recommend for anyone who doesnt like to wait haha