In my experience, this business took advantage of me during an emergency. They said one thing…read morebefore towing my truck, but once it arrived at their shop, they changed the terms completely. My truck was towed only 7 miles and I was charged $1,726. I was told the rate was $300 per hour, then it was changed to $350 per hour without my approval. I was also told a part costs $120, but they demanded $2,759 to install it. Because of this unreasonable price, I refused the repair and did not authorize any work. Despite this, I was still charged $1,000 in labor, even though no repair work was done. I believe this shop uses misleading statements and pressures customers in difficult situations. I am leaving this review to warn others to be extremely cautious.

Cops called for a tow. No price mentioned. Found out they charged me 900 bucks for a one mile tow…read more Price gorges. I'm filing complaints and charges. ​

Thank you so very much for sending Carl to rescue us on New Years Day!…read more He is a very personable, knowledgeable and professional young man. On top of all of that, Carl was truly compassionate towards us and our situation. Thank you thank you thank you!!! highest rating!

I was towed from a "Business Patrons, 1 hour" section on a Saturday night. Businesses were closed…read more(except for the pizza spot), very few cars in the lot. I went back out after 1.5 hours to get a bag and check on my car, it was gone. I told the dispatcher I had a sound check for a show, the parking garage nearby is closed, businesses were mostly closed and no one was in the lot, and had returned to check on it it -- he initially felt bad but then became rude, stating it was $425 and wouldn't budge on price. Keep in mind, city tows are $275. I got there after my show at 12:30am -- just a truck sitting at the gate, no light, no office. The kid there said he was just about to leave. I asked for a receipt by text and never received a response. I also asked for the contract between the property management co and Kosiken's, no response. They could have written a ticket or put a boot on. This is legal theft & coercion.