Every trip with Go Ride was a bad experience and 95% of the time it was getting picked up to return…read morehome. That makes matters worse, because you're trapped away from home. At least home pick-up problem, you're home. The good news is on 1/1/26 United Health switched to using Uber. They were perfectly on time picking me up and took only 10 minutes to return in a luxury SUV and it was perfect. Finally they realized at United/Peoples Health how bad Go Ride was and for 20% of the cost of Go Ride, they had a very happy customer

On Tuesday, December 3rd, my husband was discharged from Chateau Living Center for Rehab. They were…read morescheduled to arrive at noon. I went outside no one was there. I was also waiting for oxygen tank and wheel chair to be delivered to the center for noon. That also did not happen. Well Go Ride called me to say the driver for Go Ride is there. I went out to speak with the driver and she informed me that she had been there for a while and could not wait any longer. She informed me that when I receive the oxygen and wheel chair to call them back and someone would come back to pick him up. When I called Go Ride back the lady informed me that the driver does not know the rules and that they could not schedule another pickup. They could come back on Wednesday the 4th and it would cost me another $103.24. I already paid them for the Tuesday pick up. I told her I will not pay another $99.00 plus tax and that they should me a refund of that amount. She said could not do that because they showed up. The bottom line is that I was told by the driver that left and she reinsured me that another driver would pick us up because they have many vans in the area. Would not use this company.

Trey one of the drivers for this company is amazing. He is very professional, helpful, caring, and…read moreover all a great guy. He is always on time to pick up my husband which is in an electric wheelchair. Trey is very patient with him, and has him on time to his appointments. Trey if your reading this.. Thank you very much for your support. Keep it rolling buddy. This company has been very reliable and meets our needs. I highly recommend them.

The company is very unprofessional. Never on time. I had to cancel my appointment because they…read morenever showed up to pick up for it and I rescheduled it for the next day and use my other transportation company I use sometimes Cats on Demand. My next appointment they was so unprofessional they came too early for my appointment said they call me which they never did plus he said he knock at my door which I have a camera at my door to prove he didn't knock at my door.

Nakeya was amazing. I haven't met her face-to-face, but our communications were all over the phone…read moreand by email. I had a unique situation where I needed an unbiased opinion from someone with a medical background. She delivered! There's not a doubt in my mind God led me to her for a reason!

From the owner: CCN is a nurse-owned & operated boutique nursing company dedicated to providing high-quality care…read morewith convenience in mind. Some of our services include surgery after care, private transportation, appointment escort, and more!