I am so happy with my treatment today. They did such a great job. I have had extensive work over…read morethe years, and Dr. Narcissi and his staff always do such a wonderful job. They are very comforting too and so kind. I have many crowns, and each time they do dental work for me, it goes so well. Now with COVID, they have done an extensive job keeping me and all safe. Highly recommend Dr. Narcissi and his staff!!!!

He broke one healthy tooth while extracting another tooth. Plus they enjoy charging you for x-rays…read morewhile sending you to his "orthodontist" to charge you $300 more for the same x-rays. There's plenty of other dentists that are more qualified.

My son and I both have been seeing Dr. Radnor for many years. Very personable. Listens, always on…read moretop of things. He is careful if you have other health issues and make sure necessary protocols are in place prior to any treatment. The office staff are wonderful.

My father was staying at Manorcare at the time so he was at the mercy of the closest dentist in the…read morearea. He and Dr. Radnor entered into an agreement to make him a partial. He came recommended as my family is also in dentistry. Again, we were at his mercy since he was the closest dentist to the nursing home. Upon entering the practice, I should have trusted my instincts. His staff was anything but welcoming. My father, whom was paralyzed and in a wheelchair could not transfer. They knew this ahead of time. They were not very nice about this. In addition, they not only charged him a fortune (no professional courtesy) for his partial, it NEVER fit. He eventually transferred nursing homes. The VA in Aspinwall helped him as much as they possibly could. Without making a completely new one, he continued to be in pain. The dentists at the VA were amazing and the care was totally free. Above all, they treated him with respect and dignity.

Amazing staff that are sensitive to patient care and comfort! Dental visits and procedures are…read moredifficult but the doctor and staff are very attentive to patient comfort.

Was going there for awhile with my adult daughter with no real issues until they decided to not…read moreaccept my insurance that my daughter and I had and had been using. They had known that they were no longer going to be accepting our insurance but didn't tell us until they were working on my daughter's tooth which eventually fell out. I spoke to the dentist there and he was apologizing and told us that it wasn't him, but the owner who decided to stop accepting state funded insurance. There was nothing he could do. It a shame cause I liked the work that he had done on my teeth in the past. From reading other reviews it appears that the owner is the problem. I believe that he also owns Excel Dental in Wexford where I also had went to and he did the same thing there with the insurance. He should have, at least, Grandfathered us in and continued to treat us instead of just dropping us like a hot potato. I read one review where they pulled a guys teeth and then wouldn't give him his dentures as he had my insurance. Avoid both Cranberry Dental Arts and Excel Dental or you may be sorry

Dr Pounds replaced a bonding that fell out after about 10 years. I asked her to numb me up as I…read morehave a history of sensitive teeth and do not like pain. Happily, as expected, the procedure was done without any pain at all. She did a great job, it did not take long, and I appreciated her taking time to answer all my questions. She has a considerate personality. The staff was accommodating, efficient, friendly and professional. I've been going to this dentist for over 10 years, get my teeth cleaned regularly, have had numerous fillings, some of which were over 30 years old fixed or replaced. I'm Comfortable with my dentist Dr Pounds as I know she considers and respects my preferences while she makes her recommendations which I also respect.

My job does not offer dental insurance so I haven't been to a dentist in years…read more I was blessed with really great teeth and have never had a single problem ever.... until last year when my took actually just split in half. Is this was getting old is all about??? I didn't know what to do! A friend recommended Dr. Pounds and said she would work with me even though I don't have insurance. Dr. Pounds was awesome. She fixed my cracked tooth right up and when the filling basically popped out, she repaired it at not cost to me. I recommend this office to anyone that is seeking a dentist and/or works downtown. It's conveniently located and they are really great to work with. Now if I can only figure out why my teeth want to rebel and dissolve in my mouth....

Dr. DiCarlo is a great dentist. He's gentle, caring and he has a good sense of humor as well. I…read morehighly recommend him.

Five stars for service, one star for after-care/administration. Let me explain…read more I had my teeth cleaned here back in April and had a wonderful experience. I didn't wait too too long and the doctor and his in-house staff are very friendly. It was my first time there so they made me feel super comfortable. You can tell he's very experienced and knows what he's doing. He even fixed a little chip on my front tooth without even asking. It wasn't huge and only I could see it, but he simply shaved the tooth down and voila! Perfection. Here's what I have an issue with. Because of my insurance, I was told by the doctor that because the coverage was more than the actual cleaning, there would be no balance. Great! Not... In August, I get a voicemail from the doctor's office saying that I have a balance of $77 and it's due pretty much ASAP. I called and she explained to me something complex about my insurance which ended up being the reason why I have a balance. Not technically their fault, but the doctor shouldn't have told me I was fully covered. What bothered me more was that I suddenly owe this money ASAP, but I'm only hearing about it now over four months later. The woman claims they sent it out but I received nothing. I asked for her to send a new statement out in the mail that way I can review the charges and also have a direct name and address to send the check to. Fast forward a week and I receive mail from them. It's literally one piece of paper with hand written notes on it about when I visited and how much I owe. No official statement, no billing information, nothing. I have no problem paying the bill, but give me some instructions. Why are you making this so difficult?! It's now September and they forwarded the case over to some medical bill collector. I guess we can both take the blame for things, but c'mon... if you want your freaking money help a kid out and at least tell me who to write the check out to. Maybe let me know which address?! Where is the professionalism? Definitely not returning.

had gone to montour dental and got good care, last visit had a cap put on, paid up front cost as i…read morehave in past visits, insurance would cover rest of costs. 2 months later i get a bill that the office sent that costs have gone up and i have to pay more for those services, that's like buying a car and 2 months later saying i did not pay enough!!!!!!!!!! i will never go back

I've been going to Montour Dental for probably the last couple years and from the very first time I…read morewalked in their doors they made me feel important and heard. Dr Bernard is so patient and kind, take the time to explain everything about what he's gonna be doing. I've never in my life had a dentist that had that kind of caring spirit. This is a great place to have all your dental work done .

Had teeth pulled. Went back 4 times for pieces of bone coming through my jaw. The 4th time I was…read moretold there was nothing there (without an x-ray) A few days later I received a message saying there had been activity on my dental insurance. I checked it seams Dr Grenadier tried to bill for extracting the piece of bone that wasn't there! It was declined, they only paid for 3 in one year. The piece of bone that wasn't there worked its way out 4 months later!

Dr G. Pulled a molar for me in July. It had fractured below the gum line and was not able to be…read morecrowned. My dentist referred me. I had minimal wait time. All Virus precautions were taken. The extraction went smoothly, considering it was a large lower molar. Novacaine was adequate. I only took 2 pain pills post op. He was friendly and explained every step. He had an assistant help with suctioning, etc. I followed the printed discharge instructions, which were also reviewed with me in person The healing process took around a month. I am hoping to get an implant done by DR. G. this fall.

Dr. Corsello is a great dentist. He is up on all the latest techniques and has a 3D printer for…read moremaking teeth so no 2nd or third trip for crowns. He has high speed micro drills so no novocaine needed. He is also just a great guy, very nice and caring. My dad does not like dentist but he wanted a tooth pulled but Dr. Corsello save the tooth, made a crown for him. My dad like that instead of a hole in his mouth.

In December 2015, I was referred to Dr. Ban for a root removal. After he examined me, he told me…read morethat when he removed it I'd be under anesthesia, so I'd need to bring someone with me to wait with me and drive me home. His staff then reviewed my insurance and gave me an estimate of $96, which I paid right then. A couple days later I went back and had the procedure done. A couple weeks after that I received a bill in the mail for $200. I called to question the bill and was told that after the procedure when they ran my insurance, they found that the anesthesia wasn't covered anymore- it had changed from when they gave me the estimate to after the procedure. They told me they appealed to my insurance on my behalf and were denied and that they felt so badly that they gave me a discount and could charged me the full amount of over $300. Lastly, they told me that since the $96 was just an estimate, there was nothing I could do other than fight my insurance and that if I didn't pay them, they'd send my bill to collections. I called my insurance company and was basically told that 1. for as long as the representative had worked there, they had never covered anesthesia for a root removal (only local anesthesia) unless it was absolutely medically necessary (which mine wasn't), 2. it was common practice among all insurance companies to only cover local anesthesia for a root removal, and 3. the surgeon had not given me a discount- due to an agreement they signed with the insurance company, they were only allowed to bill me $200 for anything that was not covered. I called Dr. Ban's office back and was told that I had been given the choice of local or full anesthesia, and since I made my choice, I had to pay for it. I was not given a choice- nothing was discussed with me on the pros and cons of the anesthesia choice. I was also basically told that everything my insurance company had told me was a lie. Dr. Ban and his staff can continue to stand behind the legality of what they did. Yes, I did sign that what they told me was an estimate and that I was responsible for the remainder. However, that does not excuse the morality of their actions. At best, they were negligent in providing me options and negligent in reviewing my insurance accurately to provide a realistic estimate. However, due to the lies they continue to state, it seems like this was not negligence but a purposeful deceitful act. Future customers do need to be made aware.