ryan was marvelous! him and his team came in to install a 100 amp box and meter outside for my new…read moredrier and did an amazing job! no complaints from me!

I had a malfunctioning fluorescent ceiling fixture. I explained the problem on the phone, and he…read morethought the ballast was the problem. It would cost about the same to get a new fixture, so I bought a new fixture and installed it myself. I appreciated getting honest advice, so even though I didn't need them to install, I recommend them highly!

Super nice guy with a broad knowledge base and great skill set! He fit me in for a repair during…read moreThanksgiving week, which helped save our holiday! Will definitely use in the future!

Ron is great to work with. He showed up on time and performed every one of our 4 small projects…read morevery capably. He got a 5-panel bathroom door to fit properly - something that stymied me and 2 other handymen before. His rate is a bit high but he gets lots done in a short time.

Quick and professional at a reasonable price! Levi installed two pendant lights for us in one of…read morethe easiest professional interactions I've had so far. Quoted us in the morning and was out installing them just a couple of hours later. Price was good and the pendants look great! Thanks for the great work, Levi!

Very quick to respond and they were on time. Appreciate the good work Levi and his team did,…read morecompletely satisfied.

Had to find someone else. Did not show up or call for first scheduled appointment, we gave benefit…read moreof the doubt and rescheduled. Then did not show up or call for second appointment and wanted to come at 2030-2100. Could have at least had courtesy to call. Disappointed.

Will was prompt and extremely professional. His work was excellent and he was very personable…read more Thank you, sir!

Morgan fixed the electrical issue we had with no problem Our…read more100 year old home has a hiccup now and then He came over early and ready gave me options on how to address the situation Apollo is a top notch group and has helped us here in Clifton a lot Give them a call they can come out first thing Jimmy G and Chunli Clifton

I recently got a quote to fix a small gas leak at a fitting that goes to the water heater…read more Duke had already come out and told me exactly where the leak was, and that it was caused by the pipe dope drying out after 40 years. The gentleman quoted me $1,695 in labor, as all the parts would be reused just refitted. I left work early, drove down there, disassembled, cleaned, and refitted them myself in 45 minutes. Duke came out inspected and turned the gas on. $1,695 for 45 minutes of work is disgraceful. You are taking advantage of people. I will be watching and reporting if you try to take my review down.

The first time I used Mister Sparky, the guys assigned to my house were very professional and fair…read more The second time I used them, they lost any record of my appointment. I had a confirmation number, which was pointless because they didn't bother looking it up. Then, they tried to tell me that I was wrong when the email clearly stated the day/time of the appointment. Done with these guys.

Had someone come out to give me a quote for electrical work at my business. Got tons of requests to…read moreleave a positive review. Never received the written quote. Another company came out and they charged less to do the job than Mr Sparky charged for the quote!

Update: Didn't install the ground wire correctly. The bonding bridge was screwed into the wall and…read morenot connected to anything, including the ground wire. There is no connection to neutral. I was also told the backfilled dirt would "settle", and it sank further into the hole. Now there is a divot and the ground rod is exposed. Hired to add a ground rod. Guys showed up on time and worked quickly, though I did have to remind them to backfill the lawn properly (initially just left a hole there, and the ground rod was barely covered). Dealing with Dave Watkins was a whole other experience. Told him I was going with a different electrician I had worked with prior, and he made many assurances that he would definitely beat the price (told me the range provided on Yelp was "just a number," which was the first red flag). On the day of the service, refused to talk to me on the phone or via text when I asked to discuss the price. Then one week later, gave a price that was higher than initially discussed and that I should reference an "invoice" he sent (he never sent one). When I attempted to discuss the pricing with him, finally, he became aggressive and threatened to put a lien on my house. He then stated that he stands by the quote even if it was half a million dollars. His reason for a higher price was "extra work"; in fact we had discussed the work ahead of time, and it was a standard part of the job (a bonding bridge), making me concerned that he would not have completed the job with required parts if I hadn't reminded him to add it. My experience of working with Dave Watkins is that he will make empty promises, not communicate properly, come up with invoices after the fact, claim that things have happened which did not, and escalate to threats instead of having a conversation with people. I eventually paid the bait and switch amount that he demanded after his threats, but I would hate for anyone else to end up in that position. I would never work with this company again.

Our Living Room and Bedroom lights were very dim. We contacted Watkins Electrical Services to…read moreinstall can lights in both rooms. Not only was the job completed quickly the crew was very professional and cleaned up when they finished. The can lights look beautiful! I highly recommend Watkins Electrical Services.

We bought a new house knowing that there was electric work to be done…read more During the process of getting estimates (which is a pain) the people from Cullen were again and again the most responsive and the kindest. Their estimate also came in among the lowest and it was the most detailed explanation of what they would be doing. During the process they kept me appraised regularly and clearly about the many changes ( Not their fault - the guy who DIY-ed the electric in our house was clearly inept) Everyone who came to the house over the three week process to get everything repaired was polite and helpful. They definitely made dealing with a stressful situation manageable and the guarantee on their work gives me piece of mind. Highly recommended if you need Electric work! (BTW - The only negative review I can find is about a single driver, and not about the companies electric work. In all my dealings with the company and Andrew Cullen that's something he wouldn't tolerate as he's a big advocate of customer service.)

I contacted them needing last minute help trying to coordinate between contractors. They went above…read moreand beyond to help including meeting the inspector onsite. Great communication, great team and I'll be contacting them first for any future electrical needs.

I was charge $1400 to have my sump pump replaced (a 20 min job). When the technician was at my…read morehouse he mentioned the total charge as I had not received a quote from the company. I commented that $1400 seemed pretty high. He pulled up the cost of the sump pump on his device. The sump pump the technician installed was $350. He said that if I provided my own pump I would be charged $600 to have them come out and install it. So, my question was, what are the additional $450 for? I am ok paying it, if I know what I'm paying for, but the information from the technician just wasn't adding up to the full charge. I reached out to Five Star to ask for an invoice. It came with a one line summary of the total cost of the work. I asked if they could please send an itemized invoice and explained the reasons I just mentioned above. After a bit of insisting, they forwarded my request to the manager. This was his response: ---- Hi Veronica My name is Garrett and I am reaching out to you regarding a sump pump we did for you on Sunday. I understand there was some confusion about the charges, I am here to help! So as far as a full breakdown goes, We pay around $350 -$400 for the sump pumps, and labor comes in right around $600. The remainder of the charge goes towards our 1 year workmanship warranty, administrative tasks such as tracking, scheduling and being a support system here for you if anything were to happen with it. We stand behind our work 100%. All of our pricing is flat rate, so breaking it down can be challenging in the sense of the charge does not change if we ended up taking longer to install the pump for you. We do it this way for the customer experience, as some plumbing companies do charge per half hour or hour, and can exploit the consumer by 'taking their time' so to speak to run up the bill. We always try to be transparent with our pricing, and just know that we are here to stand behind the workmanship and product we installed for you. Please let me know if there is anything else I can help you with. Best, Garrett Sowers Customer Relations Specialist Five Star Home Services (614) 245-3954 garrett.sowers@fivestargroup.com ---- My response to his: You charge $400 for a one-year workmanship warranty??? That is literally the cost of a brand new pump!! I'm not sure how that doesn't sound ridiculous to you! I also pay the $40 monthly "membership" but there doesn't seem to be much benefit in that either. It just seems unusual that a company refuses to provide an itemized invoice for work performed. I am sure that if you had work done by anyone, you would hope to be able to see what you are being charged for. I need my heating and air unit replaced but I am very glad I had the sump pump experience first. There is absolutely no way I will have Five Star do any other work for me, especially not a high dollar repair! I will find another company that is honest and isn't so hesitant, or flat out refuse, to provide an itemized invoice. It's just a disappointment.

They don't keep their appointments. Keep calling to reschedule. Today was my second time being…read morecanceled. My time was 8-1, they called at 11 and canceled. The next appointment isn't until June 10. If the cancel again, it will be time for the furnace tune-up instead of the air-conditioning.