From the initial contact to the end of the job, working with Andrew was a breeze. It can be so…read moredifficult to find honest, competent, and reliable contractors but Andrew made everything so easy. He replied to our inquiry right away, came out to the house when he said he would and quoted us a fair price for the work. He did a great job and got us all taken care of in a day. Will definitely use again and highly recommend.

From the owner: Licensed Electrician serving the greater Cincinnati region.read more

Super nice guy with a broad knowledge base and great skill set! He fit me in for a repair during…read moreThanksgiving week, which helped save our holiday! Will definitely use in the future!

Ron is great to work with. He showed up on time and performed every one of our 4 small projects…read morevery capably. He got a 5-panel bathroom door to fit properly - something that stymied me and 2 other handymen before. His rate is a bit high but he gets lots done in a short time.

I had a crazy problem with the electricity in my house after a power outage. The folks at Arc dealt…read morewith me being a frantic mess and fixed my problems quickly and professionally. The technician offered to stay while we spoke with Duke so we could properly explain what we thought the problem was. It was great and really appreciated!

Our tech was Bob and was knowledgeable polite and thorough. He also helped us to watch so it…read moredoesn't happen again. Our AC drain pipes were clogged with residue. Today we had Chad come for a breaker for the Microwave that kept tripping. Turned out the connections were loose and one was burned. This company has been great with both our issues. I would recommend them.

Had to find someone else. Did not show up or call for first scheduled appointment, we gave benefit…read moreof the doubt and rescheduled. Then did not show up or call for second appointment and wanted to come at 2030-2100. Could have at least had courtesy to call. Disappointed.

Will was prompt and extremely professional. His work was excellent and he was very personable…read more Thank you, sir!

I contacted Birkley despite the previous one-star review (after all, if you don't like a company,…read moreyou don't continue to use them for 2 years). I was not disappointed. Joe, my service technician, arrived right at 9:30 a.m., the front end of his estimated time frame of 9:30 to 10 a.m. (He could give my cable guy a lesson in timeliness!) Joe was courteous, and went right to work. He didn't try to up-sale me on any "premium services" like other companies I have used. He also didn't try to sell me parts I didn't need - like the last company that serviced my HVAC unit. At the end of my appointment, all I needed was a new air filter. Joe thanked me, talked about his family business, and hurried on his way with a handshake and a smile. I will definitely be calling Birkley for my next service appointment!

Over the weekend while out of town on business, my heating unit stopped working. My Nest thermostat…read morewas set to 62F and when I returned, my house was a chilly 54F. Not good, I thought. After doing some basic troubleshooting - making sure the connections were fine and then swapping out Nest for my old thermostat, and seeing no improvement, I called for Birkley. They were able to come out to the house within a few hours, and gave me a courtesy call of 15 minutes prior to arrival so I could drive home. The technician went downstairs to do some troubleshooting, and while he was at it, he checked out the heating unit from top-to-bottom and gave it a good cleaning. Long story short, it ended up being that the neighbor had blocked the input/output pipes that led to the HE furnace. Once those were removed, the heating unit worked fine and now I have heat! Great, professional service. Allowed me to be inquisitive and showed me some of the workings of the furnace. At least now I know how some of it works!

New panel install went very smoothly. Our technician, Mike, was able to effectively swap out our…read moreprevious electric panel and correct some of the previous owners choice wiring paths to create a clean, and efficient load balancing within the panel. Exceptional quality during the install, maintaining a clean work area, with all wastes being contained and hauled out upon completion. Will definitely reach out to Lipps for future electrical work when needed. Top quality technicians and professionalism.

I've used them three or four times now. Zach and Dave are great. Very thorough. Offered…read morealternatives and explained everything. And courteous!!!! Only downside my 12:00 appt became a 5 pm

Morgan fixed the electrical issue we had with no problem Our…read more100 year old home has a hiccup now and then He came over early and ready gave me options on how to address the situation Apollo is a top notch group and has helped us here in Clifton a lot Give them a call they can come out first thing Jimmy G and Chunli Clifton

I recently got a quote to fix a small gas leak at a fitting that goes to the water heater…read more Duke had already come out and told me exactly where the leak was, and that it was caused by the pipe dope drying out after 40 years. The gentleman quoted me $1,695 in labor, as all the parts would be reused just refitted. I left work early, drove down there, disassembled, cleaned, and refitted them myself in 45 minutes. Duke came out inspected and turned the gas on. $1,695 for 45 minutes of work is disgraceful. You are taking advantage of people. I will be watching and reporting if you try to take my review down.