After cracking a tooth to the root called up the folks at Bencaz and they quickly got me in the…read moresame day and with great care helped me out. Ultimately the tooth had to come out but before that happened they talked through all the details, meaning I was fully aware of all the facts. At that point they ensured the extraction was painless as possible, with great after care my recovery has been great Dr Wilkinson and Dr Brown and all the staff at Bencaz thank you

Very thorough. Very thoughtful. Very clean. Very positive. Very encouraging. Very non shameful…read more Very demure.

Not tell customers you'll pull a tooth for $59 with new patient special when you know the $59 only…read morecovers the X-rays that you order to be done.

Worst place to make an appointment. Made one. They changed my time to 45 minutes earlier and DID…read moreNOT CALL me. I teach school and would NEVER agree to the earlier time because I would have had to take off of work. Was in parking lot at 3:00 pm. They called and canceled my appointment because I was supposedly late. I even told them I was in parking lot. Didn't matter.

My wife and I have received our dental care at Cossich Family Dentistry for two years now and…read morecontinue to be pleased with the care we receive. Dental services are professional and thorough and the entire staff is extremely welcoming and efficient. Dr. Cossich is knowledgeable, skilled, and empathetic. No unnecessary procedures are pushed and our insurance coverage is cheerfully accepted and correctly applied. We are pleased to recommend Cossich Family Dentistry in Covington.

Going to the dentist isn't pleasant, but the team at Cossich makes it as pleasant as it can be…read more They are professional, friendly, and thorough. I had two days left remaining with my current dental plan, and they not only fit me in for a last-minute appointment, but they also did some of the work same day so I could bill it to my insurance. Judith is a wonderful dental hygienist. She's the perfect mix of telling you like it is so you know that you need to take better care of your teeth, mixed with a whole lot of real world stories and friendliness. Put it this way, I live in New Orleans, and I have no problem driving to Covington to continue going to this dental office.

Hood dental we made an appointment with them. They never told me that we were out of network and…read morethe work up for my dental care was going to be about $2300 and pretty much they said it would be the same price even if they were in network, but it wasn't, I went to another dentist that's in network and the price is gonna be about $140 also on the workout plan they had things that were not necessary for my teeth. this is a outrageous scam

I had an emergency, I called at 3:00 p.m., and the girl who answered the phone told me, they were…read moreleaving in an hour, to go home . They only want to tell you about what their dentist wants. He gave me 1 option. I found an awesome dentist, who gave me 3 options. Don't waste your time or your money going to them. They don't care about you. Only money

I'm speaking from personal experience. I have never received customer service this terrible in…read moreall of my life. I was told by Heather that my insurance wouldn't cover the treatment plan they suggested. So I called my insurance to get more information and verify what would be covered. Every service they suggested and said isn't covered. My insurance says is covered. The insurance agent spoke to Heather and had to tell her what to sumbit to get it included. After speaking back to the agent he suggested I go to a different dentist and recommend me another dentist. I will never go back to Denham Springs Dental Care. Nor will I suggest my loved ones go there.

They were fast, friendly and professional. I was in pain and they were able to get me in that same…read moreday. They didn't even see an appointment just told me to come in and they would take care of me. The place was spotlessly clean and state if the art. I thought I would have to get an extraction, but they were able to set me up with a plan to save the tooth. My second appointment started promptly when scheduled and everyone that was involved knew exactly what they were doing. Easily the best dental experience I've ever had. We are new to the area and my wife and kids will be going here forever. They have customers for life.

When I called to make my first appointment and asked if my insurance AETNA covered the service…read more(biannual cleanup), I was told that they did. A month later I received an invoice for the preventive cleanup, which my insurance covers 2/year. Is not fair paying for others mistake. The service was good, but someone in the staff does not have the capacity to learn the insurances the office covers. I tried to resolve the issue with them but it was a failure.

Never thought I'd get over being uncomfortable at the dentist; however, Dr. LeSaicherre and her…read moreteam have accomplished the impossible! It's such a pleasure when I visit that in a way I look forward to going. They're always willing to accommodate to me and make every effort to keep me informed about what's going while I'm in the chair. Can not recommend enough!!

I have been coming to Dr. Alvarez for almost a year now and plan to continue my yearly dental…read moreservices here. I like it here so much that I am commuting an hour each time I have a visit, after recently moving. The staff is very friendly. Dr. Alvarez has always been professional and explained things very well. They text and call to remind you about appointments.

I absolutely have no words for the way I was treated today at this office. This all started when I…read morewent in for a checkup, as I was in pain. X-rays and an exam were done and it was decided that I needed a root canal at an endodontist. I paid my share of the bill that was given to me by the receptionist. She said she checked my insurance and I was responsible for 1/2, which I paid. Then a few days later, a tooth cracked on the bottom of my mouth. I had complained about pain in this specific area during my first visit, which was not at all taken seriously. So anyway, back I was again. I again paid my prorated share of the bill. I then went and had a root canal with an endo, but had to go back to Alvarez for a crown. So I made the appointment and the day before the appointment, I get a text that my insurance denied everything and I was responsible for thousands of dollars for tomorrow's visit. I was in total and completely shock and told them that I couldn't not afford that and I'd just keep the hole in my tooth and shop around the 1500.00 crown charge. Dr alvarez called me and told me that he would lower the price if I bought their insurance. I told him that I bought another policy that kicked in Monday and no thank you. Then he made me feel that they would work with me on the price. So today I go to the appointment. This is where it goes sideways and I felt like I was at a used car dealership. The office secretary immediately talked money the minute I walked in. Offers were made back and forth and then she told me that Dr alvarez wanted to see my benefits before any work was done. I called the insurance agency and had to put them on speaker. This was a HUMILIATING EXPERIENCE to say the least. Then they call me back. I thought everything was squared away as I sat in the dentist chair. The Dr comes in and talks about different options and different prices and I am so filled with anxiety I start to cry and say I was about 9/10" from getting up and leaving. Then they walk out. Then receptionist comes back in with a break down of one of the options we discuss, including forcing me to sign up w their insurance and INSISTENT that I cancel the insurance I just bought which goes into effect on Monday (6 days from now). I told her NO. Then she then walks over to my purse, picks it up, hands it to me on my lap and tells me she needs my credit card before the work was done. I am speechless. I was treated with such disrespect and I completely felt degraded, taken advantage, embarrassed and humiliated. I looked at her and said, " wait you need my credit card right now? I'm sitting in the dentist chair you're gonna take my credit card right now? You've got to be kidding me!" She said, "well the office is about to close, and I need all the books squared away before that happens." Well the office wasn't closing for another two hours and I had already been to this office twice for work, and no one has ever ever told me I needed to pay before dental services were done, and to make it even worse while I'm sitting in a chair riddled with anxiety and crying! I would rather rip all my teeth out with pliers than EVER be treated with such humiliating, degrading disrespect that I experienced today. I have never been made to feel this way. Ever. I asked her do you think that I'm not gonna pay you? And she said no we just need to close the books before the end of the day. I said I was never not going to pay you! I'm utterly disgusted. It was about the same feeling as dealing with a used car salesman in a trailer. Not for me. I hope they read my review. You can't degrade people in a vulnerable, anxiety ridden, and terrified position. They had me over a barrel and they knew it. Never EVER AGAIN. And let me also throw in that my 75 year old mother sat in the waiting room for THREE HOURS for me. I kept pleading with them to tell her to go home and I'll take an Uber. They did not honor this request I made a number of times. I am completely disgusted. Dr Alvarez, you all made me feel small, like I didn't matter, anxious, under pressure, degraded, and humiliated. I think you need to take a hard look at what happened today. When you sent in your receptionist in twice to the procedure room, I felt singled out, as I was the only person this happened to. I almost wanted to die when your receptionist handed my purse to me, as I sat in the dentist chair, demanding my credit card before services were rendered. So clear that don't care what happens to me or my teeth, only about being paid, which has NEVER BEEN AN ISSUE FOR THEM, as I've always paid every cent they were due, when it was due. Used car salesman is a generous description of The Who I felt I was dealing with.

This is our first experience with a dentist since moving to the Northshore. It was overall a very…read morepositive experience with Dr Riley and Brigitte the hygienist. The visit was a regular checkup/cleaning for my 5yo who was very scared, my 9yo, and myself. The hygienist did a great job, great personality and disposition with children. She was very patient and calming with my 5yo who was in tears prior to her turn and by the end - smiling and calm and completely comfortable. They both took the time to explain and discuss everything they were doing and observing. Also gave sound advice and explained the rationale, answered all questions without seeming rushed. It was a very good experience compared to our last dental visit (not in this area), where it was impersonal and brief and run through like cattle. Very pleased with this office. Would definitely recommend.