1. DentalWorks

1. DentalWorks

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Calumet City, IL

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Services - DentalWorks

Cavity treatment

Dental exams

Tooth filling replacement or repair

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Recommended Reviews - DentalWorks

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5 years ago

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Family Dental Care - Community support

Family Dental Care

2.8(37 reviews)
1.3 mi

The staff is always great! I would recommend this dental office to anyone Dr.Phair is a wonderful…read moredentist! The assistants are great! Front desk assistants are good and accommodating as well! Very friendly!

I am downgrading my 5-star review from 6 years ago. I had oral surgery recently and was in severe…read morepain and swelling. I thought I felt a piece of tooth left but when I went back in I was informed that a piece of bone with left. The doctor clipped it off and did not use any numbing agent. In addition, I feel like I was overcharged. Instead of charging me my portion of my insurance I was informed that they charge more than what my insurance allows/allocates so I have to pay the difference which was not told to me when I questioned why my estimate was so high. Update- As of 5/20/26 I'm still waiting on my refund of $671.40 due to fraudulent billing practices (in-network balance billing) and I keep getting the run around. After this post Anna from the office called me again to refund me $621. Which is $50 less than they owe me, but she refused to listen to me as she had done in the past, stating that they still haven't received my insurance payment, but are doing me a favor by issuing me a refund. My insurance company sent an electronic payment a month ago but the dentist office did not accept it and instead opted to wait on a check. So, no they are not doing me a favor by refunding me some of the money I'm owed. This incident has been so stressful and mentally draining when you deal with people who are not consumer focused, but instead reply with narcissism. I also emailed the patient advocate and have not received a response yet. In addition, I called to confirm my appointment scheduled for Monday 6/15/26 and was informed that I was blocked from making any more appointments at any location. It sounds like it should be illegal to me retaliating because I spoke up against improper billing practices.

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Monument sign

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Calumet City Office

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Homemade personal service

DentalWorks - generaldentistry - Updated July 2026

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