I had an amazing appointment with Dr. Chaudhary! I can't recommend him highly enough. He is compassionate, takes the time to truly listen, and never makes you feel rushed. He is extremely knowledgeable, professional, and genuinely kind. It's clear that he truly cares about his patients and wants the very best for them. Finding a doctor who combines expertise with such genuine compassion is rare, and I'm so grateful to be under his care. read more

If you can get past the front desk background investigations, they have wonderful, great, caring doctors here. If you were a past patient, and you haven't seen anyone for several years, and you try to come back, it is near impossible. Even if you get a referral. They want to "review" it to see what you need and send you to someone other than you wanted to see. Forget that your original visits for many years didn't matter. The 'review' takes weeks or months which is unethical. Each time you call the office, you get a different answer from each person. I have 2 others (friend and family member) trying to get in to see a doctor there as well and having the same issue. The screening process here really needs to change. read more

I never write these, but Dr Bray and Tasha saved me. He retired and she moved up ( well deserved) so I am starting with a new Doc there tomorrow. Can not find any rheumatologists on the west side of town. I have already fired a different doc, she just did not listen to me or return calls. Hoping I can work with this new doc tomorrow. Dr Bray and Tasha you are angels and I am forever grateful to you. read more

Dr Barron was arrogant and dismissive. I cancelled my appointment because a referral was sent to a clinic I had discussed with him that is a large corporation that left me hanging. I don't know if he thinks he's funny or what but there are options for me Thanks for nothing, literally not smart enough to figure out what's going on. I then requested another appointment around the same time. DENIED. The fact that you and your clinic think you are all that is amusing, worked at UCHealth and it shows. Do not go to this clinic, they are not worth the headache. I will be contacting Medicare and my insurance. read more

Whoever answers the phone has poor Customer service & was rude. I have been trying to make an appointment for months, but was told I could not come in based on having Medicaid for a short period of time when my husband lost his job. I have new insurance but was also told I couldn't make an appointment because my Medicaid was still active. I tried to explain my situation and the gal on the phone would not let me talk and talked over me. I said I would like to schedule an appointment and she told me I could not until the insurance situation was handled through their office. I HAVE VALID INSURANCE. Schedule the appointment-period. Based on my experience- I do not recommend this office. read more

The team at every DAC location are top notch, and I can't say enough about my own, excellent rheumatologist Dr. Whiddon. This particular branch has a coffee shop conveniently situated next door, for those needing some fuel following lab work on the drive home. Highly recommend. Plenty of accessible parking provided, too. read more

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I will miss Dr Robert Spenser. He was my favorite physician. He was very friendly and compassionate. He took the time to listen to you. But, unfortunately, he's retired now. read more

Avoid clinic. Avoid Goldstein. Communication lacking. Judgements made WITHOUT every seeing the patient. read more

Beware chronic illness/rare disease patients, this place denied me despite my bloodwork and PCP indicating that I need to see rheumatology. They don't seem willing to work with patients with complex cases. read more

Highly appreciate the expertise of the doctors. However I drove over an hour to get to the clinic, was 1 minute late and my appointment got canceled. Even though I called to let them know. I realize DAC is in the business of making money, but this leaves them no flexibility when a scheduling problem occurs. they have to get permission for the staff to use overtime when a patient is running even a bit late. I've never encountered this anywhere else. I could sort of understand if I was chronically late to every app but I am always on time, except for this one instance. Not happy at all with DAC today. read more

As a brand new patient who had never even completed my registration or had been seen by a doctor yet, I was billed $50 for canceling my first appointment 24 hours in advance. NO ONE from this clinic told me I needed to cancel (or reschedule) an appointment 48 hours in advance. When I called the billing department, they kept me on hold for 26 minutes while they confirmed with their IT dept that I was not lying about never receiving information on their 48 hour cancellation policy. Once confirmed, the billing representative told me I don't have to pay the $50, but if I ever want to see a doctor at this clinic "the system" will require a $50 payment at the time of scheduling. When asked why they cannot waive this in their "system", I was told this is just the way it is. What? Extorting money from your new patients? I have to wonder what other greedy and unethical business practices they employ over there. I will never know because I will never do business with them. read more

I was referred here because of arthritis blood markers. It was the beginning of my arthritis journey and I knew nothing. I asked what I can do to the doctor; what medicines, what protocols with osteoarthritis. The MD said "nothing" there's no way to minimize arthritis. I know better now, diet and physical health does have an affect on arthritis and I did not get this information when I asked! I can't recommend a specialist who respond in such a way. read more

I called to cancel my appointment the day before my appointment. I explained that I pre-registered online and authorized the $50 co-pay. I asked if I would be charged the co-pay. Receptionist "double checked", called back and said the charge would not go through. No mention of a $50 fee for canceling an appointment with less than 48 hours notice. A week later I get an invoice in the mail, being charged $50 for less than 48 hours cancellation notice. Why would you not just tell me you would process the $50 payment when I called, instead of not charging and then sending an invoice? read more

My appointment with Dr. DeFrancisco was five-star on every level. First his nurse, Essence, called me back exactly at my appointment time and was friendly, empathetic and proficient. Very shortly after that Dr. DeFrancisco thoroughly explained his diagnosis and treatment plan analysis in detailed but layman's terms. It was a complicated subject, yet he made it easy to understand my options. He took all the time I needed to answer any questions and was extremely knowledgeable, professional and compassionate. I would highly recommend him to anyone read more

Waste of time just not comfortable with any of their replies when I call them and to try to set up a an appointment I just there's no good feeling about this place read more

My PCP provided me with a referral to this clinic given I've moved from another state. I was promptly told that given I have been treated by two prior doctors (in another state, different times of my life, different towns), they will not provide me with a consultation, nor did they help to provide any referrals or recommendations. Welcome to Colorado, I guess? read more

I was a patient here for 30 years. A month ago I questioned a receptionist about something billing related and was dismissed as a patient. They had some crazy story about how I had used profanity - this is absolutely untrue. And with 30 years as a patient, I couldn't believe the lack of care and concern I was given. I was given 2 days notice and was not allowed to infuse since December. I was not allowed to talk to my doctor. The management of the practice is absolutely appalling. Know that you work for them if you go here. The doctors are good, but the management gatekeeps them. They gatekeep anyone you want to talk to. If you choose to try them out, please note that upon exiting the elevator, you will be greeted by an uncaring and unfeeling reception staff. They act as if you are a bother by showing up. That is never a good sign. Something happened to this practice about 1.5 years ago - I'm not certain what, but the entire mood of helping and kindness is long gone. I'll miss the infusion nurses, who were great, but even they don't look happy. As you pass through the offices, you will not see smiles and happiness. You will not find kindness and care. The administration cares about - you guessed it - the almighty dollar and power plays. Definitely not somewhere you want to trust with the care of your body and your conditions. read more

I wish I could write a review about the care. I can't because their front office is so bad I couldn't get through their phone transfers and holds. After 20 minutes on hold and even with a referral from both my GP and Spine Specialist I couldn't get through. When a live person finally answered the phone she put me on hold another 5 minutes then without a word sent me to voicemail. I'll go elsewhere. Whoever's in charge of this place, you really need to invest in some people, being cheap indicates to me that I don't want to see you as a doctor. read more

I was truly glad after doing lots of reacher to give my son a name to have him get an appt. with this rheumatologist, not just a doctor who deals with gout. In fact the doctor who wasn't trained as a rheumatologist gave him a drug that should have not be given without an additional drug in which to stop the inflammation that would be caused by the first drug. He took him off of that drug and gave him the correct drugs and for the first time, he felt like he had found a great doctor for his condition. His doctor listen, explained, ask questions and then prescribed medication. So thankful! read more

Around 4 am the morning of my appt with Dr.McCabe @ Denver Arthritis Clinic. I woke up vomiting and it was not stopping. I had a 9:30 am appt and had to cancel once they opened. I explained the situation, they sounded as if they understood, and I planned to reschedule as soon as I had my chronic gi symptoms under better control. This was a new patient appt and I'm sure they block X number of minutes for every pt. This situation was out of my control and should be understood by any doctor especially one trusted managing chronic illnesses. Obviously this office does not understand this because I got a $50 cancelation fee. I see this as a HUGE red flag and will find another doc. I EXPLAINED I was actively vomiting at the time I cancelled. I should not have to call back to tell you how to treat patients. That's quite literally your ONLY job. read more

I requested an appointment on 7/5/2023 and was told by the receptionist that I had to wait for their "new patient coordinator" to call me. It is now 8/2/2023 and I have yet to receive a call. They also made me jump through hoops to get a referral from my primary care doctor even though my insurance does not require referrals. Apparently the office staff are either too busy or incompetent so I will be taking my business elsewhere. read more

Although DAC believes they provided more than 2 days notice, there is no proof of that. I never received any written notice. They said they sent a notice certified mail but they never got signed receipt because I never received the letter. Note that my lack of civility was asking a front desk person if they could retrieve my new insurance card from their billing department so I could infuse that day. I had forgotten my insurance card at home. Unfortunately after that, my new doctor tried to get my records and a release for an already paid for infusion, but DAC dragged their feet. There IS proof of that. I'm so fortunate to have left. It turned out to be fantastic! My new rheumatologist caught a drug interaction DAC had missed and switching meds has made a world of difference in how I feel! I'm hiking regularly, sleeping well, and feeling amazing! I feel better than I have in twenty years. read more

I have been going to the Arthritis clinic for many years. I see Dr. Bray, who is one of the kindest, attentive physicians I have every had. Not only is he great, his assistant Tosha is amazing. She's so helpful and does what she says she will . I would highly recommend the clinic but do not know the other doctors there. read more

This facility is fantastic. Dr. DeFrancisco was super. He addressed all of my concerns and ordered proper tests to diagnose my issue. The office did all of the test at the same facility the day of my appointment. All within an hour and half. I didn't have to see anyone else for blood work, xrays, or bone density test and I was given injections to help with my shoulder pain the same day. I highly recomment Denver arthritis clinic to anyone having problems with any type of arthritis. read more

If your life or health depends on it, don't go to this place. For more than a decade, I have been receiving Remicade treatments. Due to my insurance lapse a month ago, I was denied treatment because I couldn't pay half or the full amount. Setting up monthly auto payments was not allowed by them. I am now 2 months past my treatment and still experiencing severe pain. I am still waiting to have everything transferred to another facility. read more

I've been seeing Dr. Tyler with Denver Arthritis Clinic since 2015. Having a rheumatological disease means I see many specialists, but none more professional, thorough, and kind. The entire practice is on their game, making administrative and refill requests simple and friendly. If Dr. Tyler was to stop accepting my health insurance, I'd be forced to change carriers because I simply would not lose her as a provider. read more

I live two hours away. i could not leave my 12 year old at home for a whole day and brought her down to Denver for my appointment. They told she was not allowed in the waiting room even with A mask on. Seriously, I'm absolutely dumbfounded how making a 12 year old wait outside the clinic is saving everyone from getting covid. This is literally so beyond stupid and unsafe for my child that I will not be going back. Clearly they are stuck in 2020 and are convinced children are the source of covid. read more

I've been trying to make an appointment at this office for weeks. Each time I call, I am directed to the line for the "New Patient Coordinator," which prompts me to leave a message, which has not yet resulted in a return phone call. It has now been almost three weeks. I don't know if it's incompetency or apathy, but neither bodes well for quality of care and support. I'll be finding a different practice. read more

The people at DAC are the best. While they specialize in the treatment of arthritis they really focus on the "whole" patient. It is the best medical experience we've had in years! Thanks Dr. Malyak and Stacey! read more

This is the best Rheumatology clinic I have ever experienced in over 15 years and three different states. Dr Goldstein is a treasure and the staff is friendly, efficient, and caring. read more

I've been seeing dr Gensler here For about 8 years and Couldn't be happier with a Doctor. His MA is a little abrupt on the phone though. read more

DAC was heaven sent I suffered one whole summer with a clinic in the mountains they thought a hand specialist could help me will as nice as she was no way I wasted 4 month and my summer with her. I literally could not make a fist, and there wasn't a part of my hands and arms didn't scream with pain. They finally sent me to another arthritis clinic and that gal said she didn't know what I had, it might take years to find out. I looked at her and said I don't know if you can see, but I don't have years. I was very depressed when I walked out of that place, my friend called and said that her friend recommended DAC so I told my primary care I wanted to switch doctors which took another month, but it was the best decision I ever made and Doctors and medical staff there are professionals. They knew exactly what I had and I have been taken care of by the best of the best, for 4 years. I have to get infusions every month and there's never a bruise on me , I don't like shots but these girls make it an easy experience. Rheumatoid arthritis is not a fun experience, but they have made it where I am close to normal. If you have arthritis go to the best. Thank you, DAC. read more

I had been a patient of Dr. Malyak since my diagnosis of Lupus in 2000. He is an outstanding doctor and I would give anything to see him. I was put on Benlysta, an infusion once a month. I was receiving this infusion in their infusion center. The copay for the infusion is $700ish so I was directed by the office staff to apply for a grant. I applied for the grant and completed my part of the application. I was notified that I was approved pending the paperwork being received by the doctors office by a certain date. The office staff who was helping me told me she completed the paperwork and sent it back. I started receiving the infusions. I had 2 infusions. I was on a trip out of state when I received a phone call from the office staff informing me that the paperwork was incorrect and had to be resubmitted right away. I called the organization giving me the grant and they told me that the office staff working with me filled out the paperwork incorrectly. I called her back and told her what the organization said and how to fix the problem. She said she would take care of it. I returned home from my trip and had my 3rd infusion. About a month later I was setting up an appointment to see Dr. Malyak the same day as my infusion and I was informed that unless I paid the balance on the account in full I couldn't see my doctor. I was sent to talk to the staff member who was working with me on the grant. She informed me that they hadn't been paid. I immediately contacted the organization who was giving me the grant to find out what was going on. They told me that they never received the corrected paperwork from the doctors office so the extended deadline passed and they closed the grant. They went up through directors to try to reopen the grant but they couldn't. The woman in Dr. Malyak's office was extremely rude and blamed me for the problem, outright lying to the office manager and Dr. Malyak denying that she failed to get the corrected paperwork back to the organization. So, the bill on my account was totally due to the office staff not doing her job. I sat up a payment agreement which was approved and I was paying exactly per the agreement. Then all of a sudden after I had made several payments I was told that the bill had to be paid in full immediately and that they weren't going to honor the payment arrangement and that I couldn't see my doctor until it's paid. As far as seeing my doctor, my insurance pays all but $45 so seeing my doctor wouldn't have added anything to my account. I was in the middle of a Lupus flare and seeing my doctor was critical. My health was adversely affected as a result and all over $1400 which i was willing to make payments on, even though it was the office staff women's fault. The office staff/management cares less about the patient and more about money. Dr. Malyak is an outstanding doctor and really cares about his patients. I haven't had good care since and I've had several serious flares which I feel Dr Malyak could have prevented or gotten me through them better than I did. He was my doctor for 15 years. So sad read more

This was my first appointment with Dr. Goldstein. She was fabulous!!! Listened to all my concerns and answered all of my questions. Krystal was her medical assistant and was very friendly and professional right from the start. read more

DACs covid policy is that you cannot bring a "guest" with you unless medically necessary. I believe bringing a 10-week-old, breastfed baby when I live over an hour away from the practice is medically necessary, but their staff did not. I was denied access to healthcare because of this. Terrible policy with no consideration for making an exception for such a young infant that needs its mother. I will find a new practice. read more

Dr Murphy has been my rheumatologist for years and I absolutely appreciate all the hard work and research he does to give me the best possible care. He carefully listens to me when explaining a problem and then we discuss together what options work best for my personal lifestyle and care to improve my quality of life with RA. Booking appointments and checking in are always a breeze. All the front desk ladies are absolutely wonderful. The place is always clean inside and out. Parking can be a tad cramped though. The nurses at DAC are above and beyond the very best in the industry. There's something special about them that I have not seen elsewhere. Watching one nurse sing along with an elderly lady every infusion to help her pass the time was wonderful to behold. She made such a difference for that lady. The other nurses do similar things and it feels like a cozy friendly place with family. These nurses are simply wonderful and help you forget that you are there for medication infusion. If you need a rheumatologist, look no further, the Drs at DAC are top notch in their field. read more

Dr. Goldstein is very professional, very concerned, and very caring. We have been so impressed with her high quality level of service. The medical assistant we work with, Krystal is so dynamic. She is such a people person and so efficient we love going to the office to see her! read more

Not sure they know what they're doing here... Quite haphazard. I think they might need to undergo a review of their business practices.

Dr. Tyler is the exception among physicians. She genuinely listens and she dictates her notes of my visit right there, so if what she writes is not accurate, it can be corrected right then. Other doctors could take lessons from Dr. Tyler. The staff in the office are also quick to respond to any message I send through their portal. In my opinion, DAC is a top notch practice and I would highly recommend them. read more

My Mom has seen Dr Tyler for about a year due to severe osteoporosis and has had good care. Why I made an appointment with her. My appointment was at 10:00, I arrived the twenty minutes early they ask of you. At 10:10, one of the receptionists says "she's running late." Really? I think I can tell time. Afterwards the two receptionists talk about treats they are eating "rice crispy treats that taste like pork rinds." Over and over. 4 other patients come in and are seen. Still waiting. Finally at 10:28, I've had it. Instead of rice crispy pork rinds, how about you go find out how long it will be or ask me if I'd like to reschedule? I just got diagnosed with cancer and the drugs eat away bones. Two of three markers on my last bone density are osteoporosis. I would have loved to see Dr Tyler, she didn't want to see me! I left voicemail for her assistant. Nothing. All I can say is good luck if you're trying to see her and are a new patient.9 read more