The owners of this store had been so helpful to my husband and I we bought the most beautiful…read moreMurphy bed from them. They came and set it up for us which I'm sure that's not usual but because we're seniors and not too intelligent about doing that stuff they did it for us and they did an amazing joband I have since called them to ask questions and they answer them all for me and amazing couple and their store is amazing I recommend going in and looking at it

Don't have anything to do with this company!! They could care less if you get what you want. We…read morepaid $1450 for 6 chairs and waited 8 months and could not get any to match what we wanted. The owner called his employee a liar and said if he had done our order he would have done it right.......The last call was to tell us to come get the inferior product and he said he was done with us and hung up on my wife. One star is too high for them!

Every times I have been in this store we are completely ignored…read moreI love how they are continuously listed as a Best of the Best store. I think they vote for themselves instead of focusing on customers.

Eric was an ultimate salesman and host. We bought several pieces of furniture here and have loved…read moreevery single piece. He worked hard to save us money and to get us the best deals possible. We are sure if we need more furniture, we will seek out Zimmerman's first.

Usually have a great experience but Milka was so rude and unhappy. She needs a job where she…read moredoesn't work with people perhaps. Made for an unpleasant experience.

I witnessed a very unprofessional employee today. She refused to check out a customer, a mother and…read moreI'm assuming her son. The mother loaded 10+ toys onto the counter, the cashier by the name Samantha refused to check her items out and completely ignored the customer. She than told her to go to a different cashier. I could not see the name tag of the other employee that helped the customer but good job to her for handling the situation better than the cashier. She put all of the items back into the mother's cart and directed her to a different cashier. I was disappointed with the treatment the customer received from the cashier named Samantha. Let's be professional guys! The lack of training is not a good look As a mother, I felt bad for the boy anxiously waiting to take his toys home, personal problems should be left at home.

I like Big Lots. Very large store, all sorts of interesting stuff. Housewares, kitchen things, some…read morefood items, some clothing, outdoors, furniture, small appliances. Shelves are full and stocked. Store is clean and well lit. A wide variety of prices. I did spot a few bargains here and there. [Review 10747 overall, 515 of 2019.]

I went to Big Lots this week looking for red pillows and of coarse I found them for half the price…read moreof most places and very nice as well. I was very surprised when I walked into the place, it is all remodeled and very nice. I ended up leaving with a lot more and the management is so nice there. Tamme

Terrible dity floor model stear and foster i was the dummy that brought very bad lop side mattress…read morei ever slept on.

I purchased about 5500$ worth of furniture from Slumberland…read more The dining room see was delivers and the forest time i entertained the arm of the captains chair broke! I was embarrassed! Called and a new one came 6 weeks later....yup 6 weeks ! So fast forward to thanksgiving 2018 and the third time i have had guests sitting at this new dining set And guess what !? Yup! Arm on captains Chair breaks! Called them and was told that furniture was purchased September 2017 so nope not replacing ! But in reality this chair was delivered to me in July so thought they should stand behind it but they will not. I will not step foot in there again and want anyone one to know they are not good about standing behind their furniture !

Went in to power shop and get as much as I could afford to get for our Bismarck residents of the…read moretragic apartment fire. Walked in 7 minutes before closing and was met with a smile and even cheerfully! Left with several bags of donations for my volunteering day to help support! I mean .. WHO doesn't like a bargain??

Absolutely no !!!! Their prices are high .not a lot of selection in clothes. What do they do with…read moreall the free clothes and merchandise they get everyday? Their donation spot is all over but yet they don't have anything nice hanging, without charging so much. My number one complaint is no changing rooms!! Ridiculous! Staff isn't very polite either. See Goodwill has problems all over not just Bismarck.

I have bought from them in the past and was a good experience. I bought mattress and living room…read moreset and the furniture finally came in and was the right color. I thought it was a great experience at first and the the sales lady ordered the wrong chairs, did t really seem to care much. Never attempted to call/text to make things better. The manager told me it's just furniture and I shouldn't make a big deal about it. I'm hoping my furniture lasts cause I would hate to step in that store Again or call and feel like I'm a burden. No bueno!!!

Love this store. Our sectional couch we were able to "build" to suite our odd shaped room. 6 years…read morelater and it's still like new. Our entire home is furniture from I-Keating, any time there has ever been an issue with something, the main service guy has instantly taken care of it.

I purchased a leather living room set that brown leather faded and became blond leather. I…read morepurchased extended care. Nothing done and the store in Bismarck said basically your screwed. The couch is coming apart. Horrible furniture, service, and extended care rip off. Avoid at all cost.

I'm going to make this review as short as possible but to the point because I cannot stand reading…read morelong reviews. Ordered furniture for my new home, the store screwed up SEVERAL times, as I had to have delivery men lurking in my home 3 different times. Now, we all know that anybody could work in a furniture store, in fact they are probably hiring now. But the general and upper management are just as low skilled as the base employees. When talking to the general about my complaint of having to have a piece delivered for the 3rd time, ordered through her over the phone, I cussed. She, and adult, couldn't handle a cuss word and obviously couldn't find her safe space. Basically tried to shut down a customers speech. Then I spoke with her manager (who didn't care to call back until after a week and a BBB rating), whom didn't either understand or didn't care to. I have let it go. I will never ever shop at a FR store again. I will deal with a slit in my leather couch (a higher quality one) because this company does not care. PS I received no compensation for the numerous trouble, however had told the general manager the second screw up I was not looking for it- just for quality product.... Need to add, after this review, I was emailed by another "manager" asking my contact info through yelp messaging. I sent her my cellphone number and as of yet, about two weeks later- haven't received a call, a letter, an email....nothing! So she asked for my info to make the store look concerned as it is obviously not!