They have a great selection of furniture! I had assistance by Robert my first visit and then by…read moreYulisa my second time. They were very helpful and answered any and all questions.

Best place to get furniture. Best prices for mattresses and furniture. Their staff was extremely…read morehelpful staff!

Through the power of social media, I found out about BoxDrop through an ad on my news feed. Of…read morecourse the internet knew I was thinking about getting a new mattress, and Black Friday was approaching, so I was looking for a deal. Boy did I get one. BoxDrop is a discounted furniture store, so the building is smaller and not as fancy, but the prices are not as jacked up as you would get at a retail store. In most cases you need to call and make an appointment when going to the store. In this case they had open hours for Black Friday and Small Business Saturday, so I just popped in to check it out. The owner Matt was great to work with. He was very straight forward with what he have and what everything cost and what would be a better bang for your buck. He didn't have much of a sales pitch, he was just realistic and I can appreciate that. I ended up buying a queen sized mattress for $300 and had them deliver it to my place for an extra $50. Matt told me they could deliver it on a Tuesday and would call me Monday with a time. I never got a call on Monday...if I missed it they didn't leave a message. They did call me on Tuesday and said they would be there in about an hour, which fortunately worked out. All in all very happy with the experience, and would suggest checking them out so you're not get charged an arm and a leg for a new mattress.

AMAZING!! Far and away the best, fastest, and easiest mattress buying experience I've ever had…read more Seriously. Matt and Courtney were unbelievably helpful and knowledgeable, and it's clear they truly care about providing great customer service. I was greeted immediately upon entering, shown exactly what I was looking for, and honestly in and out in under 10 minutes. And the value was impossible to beat! I spent quite a bit of time searching for good mattresses, and their prices were unbeatable for quality mattresses. I could not be happier with our purchases, and I would highly recommend BoxDrop to anyone!

We put money down and ordered a couch a year ago. We still didn't received it and they kept pushing…read moreit back month after month. The sales guy told us 3 months. The original price was $1599 when we purchased it and 6 months later we saw it for $2200. They didn't want to sell us the couch and kept pushing it out so they didn't have to sell it to us at a lower cost. We got sick of waiting and went to Ashley Furniture and they guaranteed us within the same week. Thanks Ashley's!

We bought several pieces during the VIP Sale, got some great deals from that discount, and our…read moresalesperson JW was extremely friendly and professional. Not everything we bought was in stock, so our order was split into two separate deliveries. Not a problem, as it was at no additional cost to us. Half was supposed to come on 3/15, the other half 3/29. On 3/15, I began preparing for the anticipated delivery by disassembling and removing the furniture that was going to be replaced. Figuring I should at least get an estimated time of arrival, I placed a call. "We have no delivery scheduled for today," I was told, as I directly referenced the receipt from our order. They also showed nothing scheduled for the 3/29 date. My wife placed an additional call and managed to get part of our delivery moved to the afternoon of 3/21. In the EARLY MORNING of 3/21, my dog woke me barking excessively at the delivery truck outside. As this was several hours before they were expected, I had to hurriedly clear out the areas that weren't quite prepared. The delivery people were friendly and helpful, but when I pointed out the piece of furniture we had paid $10 on our order to have hauled away, they said they had no notes about hauling anything away (we actually paid $20 for two pieces to be removed, but the other piece is for the second delivery). They wouldn't take it while at our house, but one of them said he would get a message to their evening truck and it would be picked up that night. They never showed up, never called to say they couldn't make it, never fulfilled the obligation to remove the furniture that we paid to have removed. So at the very least we should be refunded that $10. Our second delivery, the one due for 3/29, is now pushed back to sometime in mid-April. We were never contacted about this change, we had to find out by calling ourselves. So while the sales experience was pleasant, and the furniture we've gotten so far is quality stuff, I cannot give a very high rating because WG&R will only deliver/haul away at their convenience, regardless of what you've paid or what you've been told or what has been printed on your order. It's not likely that we will return. We have bought furniture elsewhere and had better experiences with regards to punctuality/delivery fulfillment, but WG&R lured us in with that great sale. While it was indeed a great deal, we would happily pay non-sale prices for better service and honesty. Heck, if they had simply reached out to us about the date change instead of waiting for us to call several times, this review likely would have been two paragraphs shorter and two stars higher. UPDATE: After receiving a refund on the haul-away fees, plus getting the second delivery date moved up, I am giving an extra star on my rating. This entire ordeal could have been prevented simply with better communication on WG&R's part. 1) Don't allow salespeople to give delivery dates that will not be honored. 2) If a delivery date needs to be pushed back, LET THE CUSTOMER KNOW. We were never contacted about the changes in our deliveries, and didn't find out until WE called the day we were expecting delivery. Even a voicemail would have sufficed, but we got nothing. 3) Communicate with delivery drivers about what they will need to haul away. The no-show from our first delivery was pretty annoying, and ultimately I got rid of the couch on my own. At least for the second delivery there was better communication and they had room in the truck.

Needed a new mattress to replace the one I had previously purchased at a furniture store and…read moredecided to go to a store that only sold mattresses. So very glad I did. Val my sales associate was amazing. She took the time to show me different brands and types of mattresses. She was so patient while I made up my mind on the right mattress for my needs. I really apprecited friendliness and professionalism. I love my new mattress and definitely recommend this store.

Waste of time and they just looking for your money…read more Went online and found exactly what we wanted(from there own website) , but decided to go to store so we didn't have to wait for it and save $80 shipping. They didn't have what we wanted so I said I want something in the same price. The manager kept trying to sell us things that were over the price that I told him., how hard is it to listen to customer when they tell you not to go over a price. The store prices are higher than their online price so make sure you compare or they will gladly take a few hundred more from you. Worst mattress firm customer service I have ever dealt with.

Bought living room reclining sofa, loveseat, chair, end tables and coffee tables (April 2025)…read more Also VIP insurance. AUGUST 2025, sofas reclineing switch no longer worked. Contacted the service department and came in September with wrong part. Stated part would be in, in December 2025. Contacted them on the 3rd of Dec, stated it would be end of December when new switch would be in. Also now have tear on loveseat recliner. February 2026....still no new switch.

I wish I had checked these reviews before spending thousands of dollars on a custom sectional and…read moreottoman. After receiving the items 2 months after we ordered them, they all arrived damaged and they had to reorder everything. Another 2 months later and 2 legs were damaged that the technician was able to repair. But the corner wedge is so crooked there's an inch gap at the bottom on one side and the top of the other and it doesn't meet the 2 sides. All we asked is that they hold the manufacturer accountable and have them send a new one. They said no. They gave us a credit but I'm still stuck paying $300 for a defective corner wedge. Never again will I shop at Steinhafels!

After a long day of visiting a number of other furniture stores in the area, we made it here. It…read morewas a breath of fresh air compared to our experiences at the other places. Michaela was so helpful and guided us through each piece that we were looking for offering great suggestions and listening so well to what it was we were looking for. Prices were reasonable and there were options at every price point. We ended up getting everything here for a new home and stayed within our budget.

I have bought a lot of furniture in my lifetime. I'm 70 years old. About 7 years ago I shopped…read morefor new living room furniture at Wenz and was blown away with their customer service. Several years ago I used them for staging a home we had for sale. Their selections were perfect and nothing I would have picked out myself. The sale of the home went very quickly and I'm sure the staging was a part in that. I was in the market for new living room furniture recently. I made the mistake of ordering furniture on-line. When it arrived it clearly was low quality and to return it I would have to pay shipping over $500. I'm so unhappy with it I will donate it to charity. So back to Wenz I went! Their designer was so helpful in helping me find the pieces that will be best for our space . The cost was comparable to what I mail ordered. This time I could see it in person. Lay on the sofa. And I know they will have my back if we run into any problems. Best furniture, prices and customer service is found at Wenz.