The staff is very cold, cruel and uncaring or even sympathetic towards others. Lost a loved one,…read morewent to pick up there belongings, had to ask seven times for help to locate their belongings, was given the fakest sympathy for my loss that i ever heard in my life where you could tell she could care less for my loss. They leave their elderly paitents alone in a room for hours especially if they are blind and unable to walk! Serving rotten food where they cut the rotten parts of food off and still serve it to them! They are rude, highly unprofessional, they had one lady pass away supposedly from starvation! The type of care is highly poor, they only want money out of the families and could care less of their paitents! Had i known what i do now i would have never ever in a billion years have left my loved one there! I warn others do not leave your loved ones at this wretched establishment!!! They only care about bleeding your wallet dry and scam you out of your loved ones life insurances! I wouldn't be surprised if half the staff aren't secretly killing their patients off and stealing personal items from the families!

My sister has been at the Canterbury Inn. She is very happy there. She said it reminds her of…read moresummer camp, but they have better food. Care has been fine, but she does not need much care other than memory. The nursing staff and cleaning people and cooks always greet me when I go visit.

A nice homely level 3 "rest home" for elders. THey provide a bedroom, meals, laundry, medication…read moremanagment, a nurse (but no personal care). A last step for before a nursing home. The staff do good work and provide good care.

They gave excellent care to my mother. I can't thank them enough for the care and compassion they…read moreshowed to my mother. Everybody was wonderfull, they answered all my questions with no problems any time of the day, they all went above and beyond. Highly recommend.

From the owner: At The Manor we offer something unique, special and different for our residents to create a caring…read morehome environment. We treat everyone - residents and their families - like respected customers, providing the hospitality they deserve in a professional health care setting. We practice within a hospitality services model to assure that customer service standards are consistently met. Our staff receives ongoing training that allows us to maintain our service standards goal of hospitality within a medical model. We do more than meet the needs of our residents - we anticipate and exceed them. Our residents are assured an excellent care & service experience at the Manor. We provide a wide range of services including short-term rehabilitation therapy following hospitalization, long-term stays when living at home is not practical, and residential care for those with higher independence and in need of limited assistance. With local physicians and an acute care hospital located on the same campus, residents and families are assured that immediate care needs will be addressed.

Was sold and has new owners. Building & the grounds look…read moretired and run down and the Maple Lane sign is missing. Hope the new owners can keep the high standard of care which Maple Lane is / was known for.